Sound does not come out of the speaker or headphones
......................................................................................
51
Computer appears to be locked up while recording audio
......................................................................................
51
Line-in jack is not functioning properly
..................................................................................................................
52
Solving printer problems
.................................................................................................................................................
52
Printer will not print
................................................................................................................................................
52
Printer will not turn on
............................................................................................................................................
52
Printer prints garbled information
..........................................................................................................................
52
Printer will not print
................................................................................................................................................
53
Solving keyboard and mouse problems
..........................................................................................................................
53
Keyboard commands and typing are not recognized by the computer
..................................................................
53
Mouse does not respond to movement or is too slow
............................................................................................
53
Solving hardware installation problems
.........................................................................................................................
54
A new device is not recognized as part of the system
............................................................................................
54
Computer will not start
............................................................................................................................................
55
Power light blinks red three times and then white two times
................................................................................
55
Solving network problems
..............................................................................................................................................
55
Network driver does not detect network controller
...............................................................................................
55
Network status link light never blinks
....................................................................................................................
56
Diagnostics reports a failure
...................................................................................................................................
56
Diagnostics passes, but the computer does not communicate with the network
.................................................
57
Network controller stopped working when an expansion board was added to the computer
..............................
57
Network controller stops working without apparent cause
...................................................................................
57
Cannot connect to network server when attempting remote system installation
................................................
57
System setup utility reports unprogrammed EEPROM
..........................................................................................
57
Solving memory problems
..............................................................................................................................................
58
System will not boot or does not function properly after installing additional memory modules
.......................
58
Out of memory error
...............................................................................................................................................
58
Memory count during POST is wrong
......................................................................................................................
58
Insufficient memory error during operation
...........................................................................................................
58
Power light blinks red five times followed by a two-second pause and the computer beeps five times
(beeps stop after fifth iteration but lights continue blinking)
................................................................................
59
Solving USB flash drive problems
....................................................................................................................................
59
USB flash drive is not seen as a drive letter in Windows
........................................................................................
59
USB flash drive not found (identified)
.....................................................................................................................
59
System will not boot from USB flash drive
..............................................................................................................
59
The computer boots to DOS after making a bootable flash drive
..........................................................................
60
Solving internet access problems
...................................................................................................................................
60
Unable to connect to the internet
...........................................................................................................................
60
Cannot automatically launch internet programs
....................................................................................................
60
Solving software problems
.............................................................................................................................................
61
Computer will not start up and the HP logo does not appear
................................................................................
61
“Illegal Operation has Occurred” error message is displayed
................................................................................
61
6
Computer Setup (F10) Utility
...............................................................................................................................................
62
Using Computer Setup (F10) Utilities
..............................................................................................................................
62
Computer Setup Main
......................................................................................................................................................
63
v