HP Pro Tower ZHAN 99 G9 Desktop PC SS Maintenance and Service Guide - Page 87

POST error messages, POST numeric codes and text messages, continued

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Table 7-1 POST numeric codes and text messages (continued) Control panel message Description 008-Microcode Patch Error Processor is not supported by the BIOS. 009-PMM Allocation Error during MEBx Download Memory error during POST execution of the Management Engine (ME) BIOS Extensions option ROM. Recommended action section for instructions on installing a new battery. 1. Upgrade BIOS to proper version. 2. Change the processor. 1. Reboot the computer. 2. Unplug the power cord, reseat the memory modules, and reboot the computer. 3. If the memory configuration was recently changed, unplug the power cord, restore the original memory configuration, and reboot the computer. 4. If the error persists, replace the system board. 00A-Product Information Not Valid 00B-MEBx Module did not checksum correctly 00C-PMM Deallocation Error during MEBx Cleanup 00D-Setup Error during MEBx Execution The product information programmed into Use Computer Setup to update this the system board is missing or invalid. information. Memory error during POST execution of the Management Engine (ME) BIOS Extensions option ROM. 1. Reboot the computer. 2. Unplug the power cord, reseat the memory modules, and reboot the computer. 3. If the memory configuration was recently changed, unplug the power cord, restore the original memory configuration, and reboot the computer. 4. If the error persists, replace the system board. Memory error during POST execution of the Management Engine (ME) BIOS Extensions option ROM. 1. Reboot the computer. 2. Unplug the power cord, reseat the memory modules, and reboot the computer. 3. If the memory configuration was recently changed, unplug the power cord, restore the original memory configuration, and reboot the computer. 4. If the error persists, replace the system board. MEBx selection or exit resulted in a setup failure. 1. Reboot the computer. 2. Unplug the power cord, reseat the memory modules, and reboot the computer. 80 Chapter 7 POST error messages

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Table 7-1
POST numeric codes and text messages
(continued)
Control panel message
Description
Recommended action
section for instructions on installing a new
battery.
008–Microcode Patch Error
Processor is not supported by the BIOS.
1.
Upgrade BIOS to proper version.
2.
Change the processor.
009–PMM Allocation Error during MEBx
Download
Memory error during POST execution
of the Management Engine (ME) BIOS
Extensions option ROM.
1.
Reboot the computer.
2.
Unplug the power cord, reseat the
memory modules, and reboot the
computer.
3.
If the memory configuration was
recently changed, unplug the power
cord, restore the original memory
configuration, and reboot the
computer.
4.
If the error persists, replace the
system board.
00A-Product Information Not Valid
The product information programmed into
the system board is missing or invalid.
Use Computer Setup to update this
information.
00B-MEBx Module did not checksum
correctly
Memory error during POST execution
of the Management Engine (ME) BIOS
Extensions option ROM.
1.
Reboot the computer.
2.
Unplug the power cord, reseat the
memory modules, and reboot the
computer.
3.
If the memory configuration was
recently changed, unplug the power
cord, restore the original memory
configuration, and reboot the
computer.
4.
If the error persists, replace the
system board.
00C-PMM Deallocation Error during MEBx
Cleanup
Memory error during POST execution
of the Management Engine (ME) BIOS
Extensions option ROM.
1.
Reboot the computer.
2.
Unplug the power cord, reseat the
memory modules, and reboot the
computer.
3.
If the memory configuration was
recently changed, unplug the power
cord, restore the original memory
configuration, and reboot the
computer.
4.
If the error persists, replace the
system board.
00D-Setup Error during MEBx Execution
MEBx selection or exit resulted in a setup
failure.
1.
Reboot the computer.
2.
Unplug the power cord, reseat the
memory modules, and reboot the
computer.
80
Chapter 7
POST error messages