5
Removal and replacement procedures for authorized service provider parts
....................................................
29
Component replacement procedures
..................................................................................................................
29
Preparation for disassembly
.............................................................................................................
29
Bottom cover
.....................................................................................................................................
29
Battery
...............................................................................................................................................
30
Touchpad
...........................................................................................................................................
31
Solid-state drive
................................................................................................................................
32
Memory modules
...............................................................................................................................
34
WLAN module
....................................................................................................................................
37
RTC battery
........................................................................................................................................
38
Rear camera module and board
........................................................................................................
39
Fan
.....................................................................................................................................................
41
Heat sink
............................................................................................................................................
42
Display assembly
...............................................................................................................................
43
System board
....................................................................................................................................
45
Speaker
..............................................................................................................................................
47
Fingerprint sensor
.............................................................................................................................
48
Power connector cable
......................................................................................................................
49
Keyboard with top cover
...................................................................................................................
50
6
Computer Setup (BIOS), TPM, and HP Sure Start
.............................................................................................
53
Using Computer Setup
.........................................................................................................................................
53
Navigating and selecting in Computer Setup
...................................................................................
53
Restoring factory settings in Computer Setup
.................................................................................
53
Updating the BIOS
.............................................................................................................................
54
Determining the BIOS version
.........................................................................................
54
Preparing for a BIOS update
...........................................................................................
54
Downloading a BIOS update
.........................................................................
54
Installing a BIOS update
...............................................................................
55
Changing the boot order using the f9 prompt
..................................................................................
55
TPM BIOS settings (select products only)
...........................................................................................................
55
Using HP Sure Start (select products only)
.........................................................................................................
56
7
Backing up, restoring, and recovering
...........................................................................................................
57
Backing up information and creating recovery media
........................................................................................
57
Using Windows tools
.........................................................................................................................
57
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)
.....
57
Restoring and recovery
........................................................................................................................................
58
Restoring, resetting, and refreshing using Windows tools
..............................................................
58
Recovering using HP Recovery media
...............................................................................................
58
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