HP Scanjet Enterprise 7000n HP Scanjet 7000n Series - User Guide - Page 5

Secure Storage Erase

.......................................................................................................

60

Data affected

.....................................................................................................

60

Secure File Erase

..............................................................................................................

60

Secure Disk Erase

............................................................................................................

60

HP High-Performance Secure Hard Disks

.........................................................................

61

Manage certificates

............................................................................................................

61

Load a certificate

...............................................................................................

61

Load a certificate revocation list (CRL)

.............................................................

61

Authentication and authorization

......................................................................................

61

Install the hardware integration pocket

...............................................................................................

63

Clean the product

...............................................................................................................................

66

Clean the touch screen

......................................................................................................

66

Clean the product glass

.....................................................................................................

66

Clean the paper path

.........................................................................................................

67

Clean the rollers

.................................................................................................................

67

Order maintenance and scanning supplies

........................................................................................

70

Replace supplies and parts

................................................................................................................

71

Replace the rollers

.............................................................................................................

71

Replace the keyboard overlay

...........................................................................................

71

Replace the Jetdirect card

.................................................................................................

72

Replace the hard drive

.......................................................................................................

73

Upgrade the firmware

........................................................................................................

76

Upgrade the product firmware

..........................................................................

77

Upgrade the HP Jetdirect Inside firmware

........................................................

77

8

Solve problems

Error codes

.........................................................................................................................................

80

Basic troubleshooting tips

..................................................................................................................

81

Restore factory settings

......................................................................................................................

82

Interpret control-panel status lights

....................................................................................................

83

Control-panel message types

.............................................................................................................

84

Control-panel messages

....................................................................................................................

85

Installation problems

..........................................................................................................................

86

Initialization or hardware problems

.....................................................................................................

87

Check the Ethernet connection

..........................................................................................

87

Check the power connection

.............................................................................................

87

Reset the product

..............................................................................................................

88

The product has stopped working correctly

.......................................................................

88

Operation problems

............................................................................................................................

89

Product will not turn on

......................................................................................................

89

Lamp stays on

...................................................................................................................

89

Scan does not start right away

..........................................................................................

89

Only one side of a two-sided page scans

..........................................................................

90

ENWW

v

Section	Page
Product basics	9
Conventions used in this guide	10
Product features	11
Product walkaround	13
Front view	13
Back view	14
Serial number and model number location	14
Control panel	15
Use the control panel	16
Control-panel layout	16
Home screen	17
Buttons on the touch screen	18
Control-panel help system	18
Navigate the Administration menu	19
Jetdirect menus	19
Supported utilities for Windows	25
HP Web Jetadmin	26
Embedded Web Server	27
HP Digital Sending Software (HP DSS)	28
Configure the product	29
Supported network protocols	30
Configure the product to use the network	32
View or change network settings	32
Set or change the administrator password	32
Manually configure IPv4 TCP/IP parameters from the control panel	33
Manually configure IPv6 TCP/IP parameters from the control panel	34
Disable network protocols (optional)	35
Link speed and duplex settings	35
Configure e-mail settings	36
Supported protocols	36
Configure e-mail options	36
Configure other digital sending settings	38
Load originals	41
Supported document sizes	42
General document loading tips	43
Document loading tips for mixed-size documents	45
Load documents	46
Scan and send documents	49
Sign In	50
Preview a scan	51
Use the Image Preview screen	51
Send a scanned document to one or more e-mails	53
Use the address book	53
Create a recipient list	53
Use the Personal or Shared Contacts address book	53
Add entries to the Personal or Shared Contacts address books	53
Delete entries from the Personal Contacts address book	54
Use the Send E-mail screen	54
Send documents	55
Send a document	55
Use the auto-complete function	55
Fax a scanned document	56
Use the Send Fax screen	56
Send a fax	57
Save to a network folder or USB storage device	58
Send or save a document using Quick Sets	59
Scan to a workflow destination	60
Manage and maintain the product	61
Use information pages	62
Embedded Web Server	63
Open the Embedded Web Server	63
Embedded Web Server options	63
Use HP Web Jetadmin software	65
Controlling digital-sending security	66
Network authentication	66
Secure e-mail	66
Restrict software access	66
Security features	67
Secure the Embedded Web Server	67
Manage temporary job files	67
Secure Storage Erase	68
Data affected	68
Secure File Erase	68
Secure Disk Erase	68
HP High-Performance Secure Hard Disks	69
Manage certificates	69
Load a certificate	69
Load a certificate revocation list (CRL)	69
Authentication and authorization	69
Install the hardware integration pocket	71
Clean the product	74
Clean the touch screen	74
Clean the product glass	74
Clean the paper path	75
Clean the rollers	75
Order maintenance and scanning supplies	78
Replace supplies and parts	79
Replace the rollers	79
Replace the keyboard overlay	79
Replace the Jetdirect card	80
Replace the hard drive	81
Upgrade the firmware	84
Upgrade the product firmware	85
Upgrade the HP Jetdirect Inside firmware	85
Solve problems	87
Error codes	88
Basic troubleshooting tips	89
Restore factory settings	90
Interpret control-panel status lights	91
Control-panel message types	92
Control-panel messages	93
Installation problems	94
Initialization or hardware problems	95
Check the Ethernet connection	95
Check the power connection	95
Reset the product	96
The product has stopped working correctly	96
Operation problems	97
Product will not turn on	97
Lamp stays on	97
Scan does not start right away	97
Only one side of a two-sided page scans	98
Scanned pages are missing at the scan destination	98
Scanned pages are out of order at the scan destination	98
Optimize scanning and task speeds	98
The scan is completely black or completely white	98
Scanned images are not straight	98
Scan files are too large	98
Paper path problems	100
Paper jamming, skewing, misfeeds, or multiple-page feeds	100
Scanning fragile originals	100
Paper does not feed correctly	100
Originals are curling up in the output tray	101
The bottom of the scanned image is cut off	101
The scanned images have streaks or scratches	101
An item loaded in the document feeder jams repeatedly	101
Clear jams from the paper path	101
Solve e-mail problems	103
Validate the SMTP gateway address	103
Validate the LDAP gateway address	103
Solve network problems	104
Contact HP Support	105
Supplies and accessories	107
Order parts, accessories, and supplies	108
Part numbers	109
Accessories	109
Cables and interfaces	109
Maintenance kits	109
Service and support	111
Hewlett-Packard limited warranty statement	112
OpenSSL	113
Customer self repair warranty service	115
Customer support	116
Product specifications	117
Physical specifications	118
Power consumption	118
Environmental specifications	118
Certificate of Volatility	119
Volatile memory	119
Non-volatile memory	119
Hard-disk-drive memory	119
Regulatory information	121
Regulatory model number	122
Environmental product stewardship program	123
Protecting the environment	123
Power consumption	123
Plastics	123
Material restrictions	123
Disposal of waste equipment by users in private households in the European Union	124
Chemical substances	124
For more information	124
Safety statements	124

HP Scanjet Enterprise 7000n HP Scanjet 7000n Series - User Guide - Page 5

Upgrade the HP Jetdirect Inside firmware, HP High-Performance Secure Hard Disks

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