HP Spectre ONE 23-e010se User Guide - Page 46
Using Windows Refresh for quick and easy recovery, Remove everything and reinstall Windows - all in one desktop pc
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Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh but keep items important to you. IMPORTANT: Refresh removes any Desktop apps that were not originally installed on the system at the factory. NOTE: During Refresh, a list of removed Desktop apps will be saved to your Desktop so you have a quick way to see what you might need to reinstall. See Help and Support for instructions on reinstalling. From the Start screen, type h, and then select Help and Support. NOTE: You may be prompted for your permission or password when using Refresh. See Windows Help and Support for more information. From the Start screen, type h, and then select Help and Support. To start Refresh: 1. On the Start screen, point to the far-right upper or lower corner of the screen to display charms. 2. Click Settings. 3. Click Change PC settings in the bottom right corner of the screen, and then select General from the PC settings screen. 4. Under Refresh your PC without affecting your files, select Get started, and follow the on- screen instructions. Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer, or you want to remove personal information before you give away or recycle your computer. The Remove everything and reinstall Windows option provides a speedy, simple way to return the computer to its original state. This option removes all personal data, apps, and settings from your computer, and reinstalls Windows. IMPORTANT: This option does not backup your information. Before using this option, back up any personal data you want to keep. How to remove everything and reinstall Windows on your computer You can choose to remove everything and reinstall Windows on your computer using the f11 key or from the Start screen. To remove everything and reinstall Windows using the f11 key: 1. Press f11 while the computer boots. - or - Press and hold f11 as you press the power button. NOTE: If f11 does not work, then press the fn+f lock keys, this will allow you to use f11 with the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Reset your PC, and follow the on-screen instructions. 40 Chapter 9 Backing up, restoring, and recovering