HP StorageWorks 1000i HP StorageWorks 1000i Virtual Library System User Guide - Page 80

Table, Diagnostics, messages

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Table 5 Diagnostics messages Error message Error: There is a drive in the system that is smaller than the smallest supported size, which is 232 GB. Drive sizes in GB are listed below and correspond to drives from left to right as you face the front of the unit (power switch on the right NOTE: A size of zero (0) indicates a bad drive. The drive(s) indicated above failed the diagnostic test and must be replaced. Note which drive(s) failed, press the power button to shut down the system, and replace the drive(s). The diagnostic test detected no working drives. The drives may need to be replaced; however, it is likely that the failure is in the array, power supply, or some other device. Do not replace the drives at this time. Instead, contact HP technical support for further assistance. Warning: The drives in the system are not the same size. Drive sizes in GB are listed below and correspond to drives from left to right as you face the front of the unit with the power switch on the right All drives will have the usable capacity of the smallest drive. Do you wish to continue? (Y/N) Error: One or both RAIDs are corrupted. Do you want to rebuild the RAIDs and reinstall the firmware? (Y/N) Note: This will destroy all data in the RAIDs. The boot RAID is the wrong size. The optimal size is 4 GB. Do you want to rebuild the RAIDs and reinstall the firmware? (Y/N) Note: This will destroy all data in the RAIDs. The data RAID is the wrong size. The optimal size is 1396 GB; the current size is ###. Do you want to rebuild the RAIDs and reinstall the firmware? (Y/N) Note: This will destroy all data in the RAIDs. The RAIDs are in good shape, do you want to reinstall the firmware? The boot RAID is rebuilding at [print string specified here]. Please wait. Meaning and/or corrective action A drive in the system is below the minimum size. If possible, change the drive size. If the drive is physically too small, upgrade the drive to an acceptable size. One or more drives have failed the diagnostic test. Replace these drives. All drives have failed diagnostic testing. Contact HP technical support. DO NOT replace the drives at this time. The drives are not the same size. Select Y to allow the smallest drive to set the size of all drives on the system. Select N to exit the diagnostic program and change the limiting drive or its configured size. HP recommends you select Y unless you need to recover data and think that the data RAID might still be good. In this case, call HP technical support. The boot raid has been manually changed to a size other than 4 GB. The RAID will cease functioning when it runs out of room. The data raid is the wrong size (2 TB unit) because it has been manually changed to a size other than the optimal size. The can severely limit functionality depending on how much smaller than optimal the data RAID is. The RAIDs and drives passed the diagnostic testing. You have the option of reinstalling firmware now. Reasons to reinstall firmware include: a firmware update failed, a firmware update succeeded but the appliance is not working properly, the firmware is corrupted, or you have been instructed by HP technical support to reinstall firmware. The boot RAID is rebuilding. Wait for the process to end. 80 Maintenance

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Table
5
Diagnostics
messages
Error
message
Meaning
and/or
corrective
action
Error:
There
is
a
drive
in
the
system
that
is
smaller
than
the
smallest
supported
size,
which
is
232
GB.
Drive
sizes
in
GB
are
listed
below
and
correspond
to
drives
from
left
to
right
as
you
face
the
front
of
the
unit
(power
switch
on
the
right).
###
###
###
###
NOTE:
A
size
of
zero
(0)
indicates
a
bad
drive.
A
drive
in
the
system
is
below
the
minimum
size.
If
possible,
change
the
drive
size.
If
the
drive
is
physically
too
small,
upgrade
the
drive
to
an
acceptable
size.
The
drive(s)
indicated
above
failed
the
diagnostic
test
and
must
be
replaced.
Note
which
drive(s)
failed,
press
the
power
button
to
shut
down
the
system,
and
replace
the
drive(s).
One
or
more
drives
have
failed
the
diagnostic
test.
Replace
these
drives.
The
diagnostic
test
detected
no
working
drives.
The
drives
may
need
to
be
replaced;
however,
it
is
likely
that
the
failure
is
in
the
array,
power
supply,
or
some
other
device.
Do
not
replace
the
drives
at
this
time.
Instead,
contact
HP
technical
support
for
further
assistance.
All
drives
have
failed
diagnostic
testing.
Contact
HP
technical
support.
DO
NOT
replace
the
drives
at
this
time.
Warning:
The
drives
in
the
system
are
not
the
same
size.
Drive
sizes
in
GB
are
listed
below
and
correspond
to
drives
from
left
to
right
as
you
face
the
front
of
the
unit
with
the
power
switch
on
the
right.
###
###
###
###
All
drives
will
have
the
usable
capacity
of
the
smallest
drive.
Do
you
wish
to
continue?
(Y/N)
The
drives
are
not
the
same
size.
Select
Y
to
allow
the
smallest
drive to set
the size of all
drives
on
the system.
Select
N
to
exit
the
diagnostic
program
and
change
the
limiting
drive
or
its
con
fi
gured
size.
Error:
One
or
both
RAIDs
are
corrupted.
Do
you
want
to
rebuild
the
RAIDs
and
reinstall
the
firmware?
(Y/N)
Note:
This
will
destroy
all
data
in
the
RAIDs.
HP
recommends you
select
Y unless you
need
to
recover
data
and
think
that
the
data
RAID
might
still
be
good.
In
this
case,
call
HP
technical
support.
The
boot
RAID
is
the
wrong
size.
The
optimal
size
is
4
GB.
Do
you
want
to
rebuild
the
RAIDs
and
reinstall
the
firmware?
(Y/N)
Note:
This
will
destroy
all
data
in
the
RAIDs.
The
boot
raid
has
been
manually
changed
to
a
size
other
than
4
GB.
The
RAID
will
cease
functioning
when
it
runs
out
of
room.
The
data
RAID
is
the
wrong
size.
The
optimal
size
is
1396
GB;
the
current
size
is
###.
Do
you
want
to
rebuild
the
RAIDs
and
reinstall
the
fi
rmware?
(Y/N)
Note:
This will destroy
all data
in
the
RAIDs.
The
data
raid
is
the
wrong
size
(2
TB
unit)
because
it
has
been
manually
changed
to
a
size
other
than
the
optimal
size.
The
can
severely
limit
functionality
depending
on
how
much
smaller
than
optimal
the
data
RAID
is.
The
RAIDs
are
in
good
shape,
do
you
want
to
reinstall
the
firmware?
The
RAIDs
and
drives
passed
the
diagnostic
testing.
You
have
the
option
of
reinstalling
fi
rmware
now.
Reasons
to
reinstall
fi
rmware
include:
a
fi
rmware
update
failed,
a
fi
rmware
update
succeeded
but
the
appliance
is
not
working
properly,
the
fi
rmware
is
corrupted,
or
you
have
been
instructed
by
HP
technical
support
to
reinstall
fi
rmware.
The
boot
RAID
is
rebuilding
at
[print
string
specified
here].
Please
wait.
The
boot
RAID
is
rebuilding.
Wait
for
the
process
to
end.
80
Maintenance