HP Workstation x2000 hp workstation x2000 - Windows and Linux - Getting Starte - Page 36

Solving Hardware Problems

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Troubleshooting Your Workstation Solving Hardware Problems Table 2-1 Solving Hardware Problems This table gives basic troubleshooting tips. For more in-depth information, see the section "Using HP MaxiLife to Diagnose Problems" in this manual. Your Workstation Does Not Start Properly The Workstation doesn't power on. Make sure... How The Workstation's power cord is properly connected. Connect the power cord to a working power outlet and to the rear of the Workstation. The Power-On Self Test (POST) displays an error. An on-screen error message or a beep code when the Workstation starts up means that there is a configuration problem. Make sure... How The Power-On Self Test (POST) has detected an error in some part of your configuration. See "POST Phase Error Messages" in this manual. For more detailed help on POST errors, refer to the troubleshooting information which is available on HP's support web site at: www.hp.com/workstations/support If you still have a problem, run HP e-DiagTools or DiagTools (refer to page 43). There is a buzzing noise. This is the pre-boot diagnostics capability feature. It detects problems with your Workstation. 1. Count the number of beeps after the buzzer (refer to "Pre-Boot Diagnostics Audio Signal" section). 2. Contact HP Support (refer to page 49). 34 Chapter 2

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Troubleshooting Your Workstation
Solving Hardware Problems
Chapter 2
34
Solving Hardware Problems
This table gives basic troubleshooting tips. For more in-depth
information, see the section “Using HP MaxiLife to Diagnose Problems”
in this manual.
Table 2-1
Your Workstation Does Not Start Properly
The Workstation doesn’t power on.
Make sure...
How
The Workstation’s power cord is
properly connected.
Connect the power cord to a
working power outlet and to the
rear of the Workstation.
The Power-On Self Test (POST) displays an error
.
An on-screen error message or a beep code when the Workstation
starts up means that there is a configuration problem.
Make sure...
How
The Power-On Self Test (POST)
has detected an error in some
part of your configuration.
See “POST Phase Error
Messages” in this manual. For
more detailed help on POST
errors, refer to the
troubleshooting information
which is available on HP’s
support web site at:
www.hp.com/workstations/support
If you still have a problem, run HP e-DiagTools or DiagTools (refer to
page 43).
There is a buzzing noise
.
This is the pre-boot diagnostics
capability feature. It detects
problems with your Workstation.
1.
Count the number of beeps
after the buzzer (refer to
“Pre-Boot Diagnostics Audio
Signal” section).
2.
Contact HP Support (refer to
page 49).