HP Workstation x2000 hp workstation x2000 - Windows and Linux - Getting Starte - Page 45

HP DiagTools Hardware Diagnostics

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NOTE Troubleshooting Your Workstation HP DiagTools Hardware Diagnostics HP DiagTools Hardware Diagnostics Run e-DiagTools before contacting HP for Warranty service. This is to obtain information that will be requested by a Support Agent. Your hard disk includes a hardware diagnostic partition containing either HP DiagTools or HP e-DiagTools hardware diagnostic utilities. These may be used to diagnose hardware-related problems on your HP Workstation. Do NOT delete this partition. With this utility you can: • Check the hardware configuration and verify that it is functioning correctly. • Test individual hardware components. • Diagnose hardware-related problems. • Obtain a complete hardware configuration. • Provide precise information to an HP support agent so they can solve any problems quickly and effectively. For more information about this utility, refer to the x2000 Technical Reference, available on the HP web site at www.hp.com/workstations/support. Where Can I Get e-DiagTools? HP e-DiagTools is supplied on the following media: • The Utility Partition pre-installed on your hard disk drive (recommended) • The CD-ROM that came with your Workstation: - Image Creation and Recovery CD-ROM for x2000 Workstations • The HP DiagTools CD. You can order this CD-ROM from HP's Support web site: www.hp.com/desktops/diagtools. Chapter 2 43

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Troubleshooting Your Workstation
HP DiagTools Hardware Diagnostics
Chapter 2
43
HP DiagTools Hardware Diagnostics
NOTE
Run e-DiagTools before contacting HP for Warranty service. This is to
obtain information that will be requested by a Support Agent.
Your hard disk includes a hardware diagnostic partition containing
either HP DiagTools or HP e-DiagTools hardware diagnostic utilities.
These may be used to diagnose hardware-related problems on your HP
Workstation. Do NOT delete this partition.
With this utility you can:
Check the hardware configuration and verify that it is functioning
correctly.
Test individual hardware components.
Diagnose hardware-related problems.
Obtain a complete hardware configuration.
Provide precise information to an HP support agent so they can solve
any problems quickly and effectively.
For more information about this utility, refer to the
x2000 Technical
Reference
, available on the HP web site at
www.hp.com/workstations/support
.
Where Can I Get e-DiagTools?
HP e-DiagTools is supplied on the following media:
The Utility Partition pre-installed on your hard disk drive
(recommended)
The CD-ROM that came with your Workstation:
Image Creation and Recovery CD-ROM for x2000 Workstations
The
HP DiagTools CD
. You can order this CD-ROM from HP’s
Support web site:
www.hp.com/desktops/diagtools
.