HP Workstation x2000 hp workstation x2000 - Windows and Linux - Getting Starte - Page 8

Troubleshooting Your Workstation, Warranty and Regulatory Information - hard drive

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Contents Software and Driver Availability 31 Before Writing to Your CD-RW Drive 32 2. Troubleshooting Your Workstation Solving Hardware Problems 34 Troubleshooting Tips 38 If You Lose the Key 39 Need More Help 39 Using HP MaxiLife to Diagnose Problems 40 Pre-Boot Check Error Messages 40 POST Phase Error Messages 41 Pre-Boot Diagnostics Audio Signal 42 If You Miss the Beep Code 42 HP DiagTools Hardware Diagnostics 43 Where Can I Get e-DiagTools 43 Starting e-DiagTools from the Utility Partition on your Hard Drive 44 Starting e-DiagTools from the CD-ROM 44 Running HP e-DiagTools 44 Producing a Support Ticket 44 HP Recovery CD-ROM 46 What Functions Are Available 46 Before Performing a Recovery 46 Performing a Full Recovery 47 HP Customer Care Center Phone Numbers 49 A. Warranty and Regulatory Information Regulatory Information 53 FCC (for USA only 53 6

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Contents
Software and Driver Availability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
31
Before Writing to Your CD-RW Drive. . . . . . . . . . . . . . . . . . . . . . . . . . .
32
2.
Troubleshooting Your Workstation
Solving Hardware Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
34
Troubleshooting Tips: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
38
If You Lose the Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
39
Need More Help?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
39
Using HP MaxiLife to Diagnose Problems . . . . . . . . . . . . . . . . . . . . . . .
40
Pre-Boot Check Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
40
POST Phase Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
41
Pre-Boot Diagnostics Audio Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
42
If You Miss the Beep Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
42
HP DiagTools Hardware Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . .
43
Where Can I Get e-DiagTools? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
43
Starting e-DiagTools from the Utility Partition
on your Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
44
Starting e-DiagTools from the CD-ROM . . . . . . . . . . . . . . . . . . . . . . .
44
Running HP e-DiagTools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
44
Producing a Support Ticket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
44
HP Recovery CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
46
What Functions Are Available? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
46
Before Performing a Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
46
Performing a Full Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
47
HP Customer Care Center Phone Numbers . . . . . . . . . . . . . . . . . . . . . .
49
A.
Warranty and Regulatory Information
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
53
FCC (for USA only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
53