HP Xw9400 Remote Graphics Software 4.2.0 User Guide - Page 98

not log off, UserA cannot connect to his workstation because UserB owns

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HP Remote Graphics 4.2.0 User's Guide 2. That night UserB connects into UserA's workstation using Remote Desktop Connection. He logs in using an administrator account to update a software package. Once UserB finishes, he disconnects from the Blade Workstation. Since UserB just disconnected and did not logoff, a Remote Desktop or Windows terminal services session remains active. 3. UserA returns the next morning and attempts to connect to his Blade Workstation using the RGS Receiver. UserA must enter his credentials to connect into the workstation. Due to the active session left by UserB (who did not log off), UserA cannot connect to his workstation because UserB owns the desktop session on UserA's Blade Workstation. 4. UserA must call up IT and seek help. IT must discover the Remote Desktop or Windows terminal services session and log out the administrator session for UserA to connect. 90

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HP Remote Graphics 4.2.0 User's Guide
90
2.
That night UserB connects into UserA's workstation using Remote Desktop
Connection. He logs in using an administrator account to update a software
package. Once UserB finishes, he disconnects from the Blade Workstation.
Since UserB just disconnected and did not logoff, a Remote Desktop or
Windows terminal services session remains active.
3.
UserA returns the next morning and attempts to connect to his Blade
Workstation using the RGS Receiver. UserA must enter his credentials to
connect into the workstation. Due to the active session left by UserB (who did
not log off), UserA cannot connect to his workstation because UserB owns the
desktop session on UserA's Blade Workstation.
4.
UserA must call up IT and seek help. IT must discover the Remote Desktop or
Windows terminal services session and log out the administrator session for
UserA to connect.