HP e-Printer e20 HP e-printer e20 - (English) Users Guide - Page 15

Does Not Print

Page 15 highlights

5. Press the lever on the right side of the paper tray pan to remove both the In and Out trays from the printer. 7. Replace the paper trays and press the Power button to turn on the printer. 8. Press the Resume button to continue printing or follow the instructions provided with your set top box to cancel the print job. 6. Lift the printer to inspect the open portion on the bottom of the printer. Remove any jammed paper from the opening. Page Does Not Print Try these solutions: • Be patient. Complex documents, such as color photographs, take time to print. If the light is blinking, the printer is processing information. • Power. Verify that the printer is on (the Power light on the front of the printer should be lit) and that all connections are secure. • Cover. Verify that the front cover of the printer is closed. • Paper. Verify that the paper is inserted correctly in the In tray. • Print cartridges. Verify that the print cartridge cradle contains properly installed cartridges which have the correct HP part number. • Printer not responding. Verify that the cable connections are secure. HP strongly recommends using an IEEE 1284 compliant cable when using a parallel cable. ENGLISH 9

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28

9
ENGLISH
5.
Press the lever on the right side of the
paper tray pan to remove both the In
and Out trays from the printer.
6.
Lift the printer to inspect the open
portion on the bottom of the printer.
Remove any jammed paper from the
opening.
7.
Replace the paper trays and press
the
Power
button to turn on the
printer.
8.
Press the
Resume
button to continue
printing or follow the instructions pro-
vided with your set top box to cancel
the print job.
Page Does Not Print
Try these solutions:
Be
patient
. Complex documents, such
as color photographs, take time to
print. If the light is blinking, the
printer is processing information.
Power
. Verify that the printer is on
(the Power light on the front of the
printer should be lit) and that all con-
nections are secure.
Cover
. Verify that the front cover of
the printer is closed.
Paper
. Verify that the paper is
inserted correctly in the In tray.
Print cartridges
. Verify that the print
cartridge cradle contains properly
installed cartridges which have the
correct HP part number.
Printer not responding
. Verify that the
cable connections are secure. HP
strongly recommends using an IEEE
1284 compliant cable when using a
parallel cable.