HP mp5001 User's Guide - iPod plus HP (color) - Page 55

Tips and Troubleshooting

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Page 55 highlights

Tips and Troubleshooting 1 Most problems with iPod can be solved quickly by following the advice in this chapter. If Your PC Does Not Complete the Start-up Process When iPod is Connected With the USB Cable On some PCs, when iPod is connected with the USB cable, it's possible that your PC will not complete the start-up process. If you encounter this, simply disconnect iPod from the PC. The start-up process will then complete. Once the PC start-up process is complete, reconnect iPod for normal operation. If you are experiencing this issue on an HP or Compaq PC, please visit the HP Support Web site at http://www.hp.com/support and go to your product support page for the latest BIOS update for your PC. If you are experiencing this issue on any other brand PC, check your PC manufacturer's Web site for any available PC software or BIOS updates. 55

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55
1
Tips and Troubleshooting
Most problems with iPod can be solved quickly
by following the advice in this chapter.
If Your PC Does Not Complete the Start-up Process
When iPod is Connected With the USB Cable
On some PCs, when iPod is connected with the USB cable, it’s possible that your
PC will not complete the start-up process. If you encounter this, simply disconnect
iPod from the PC. The start-up process will then complete. Once the PC start-up
process is complete, reconnect iPod for normal operation.
If you are experiencing this issue on an HP or Compaq PC, please visit the
HP Support Web site at http://www.hp.com/support and go to your product
support page for the latest BIOS update for your PC. If you are experiencing this
issue on any other brand PC, check your PC manufacturer’s Web site for any
available PC software or BIOS updates.