HP mp5001 User's Guide - iPod plus HP (color) - Page 59
If You See a Folder With an Exclamation Point on the, iPod Display
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• If you're connecting iPod to a portable or notebook PC using the iPod Dock Connector to USB 2.0 Cable, connect the PC to a power outlet before connecting iPod. • If that doesn't work, restart your PC. • If that doesn't work, you may need to restore iPod software. See "iPod Software Update and Restore" on page 63. If You See a Folder With an Exclamation Point on the iPod Display • iPod may need to be reset (see page 56). • If that doesn't work, your iPod battery may need to be recharged. Connect iPod to the iPod Power Adapter and connect the adapter to a working electrical outlet. If you still see the folder, reset iPod again. • If that doesn't work, you may need to update or restore iPod with the latest software. Be sure you have installed the software from the iPod CD, or go to http://www.hp.com/go/music/update to get the latest software. Then follow the instructions on page 63 to update or restore the iPod software. Tips and Troubleshooting 59