Hoover U6485100 Manual - Page 17

Troubleshooting

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4. TROUBLESHOOTING If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the checklist below. Any other servicing should be done by an authorized service representative. ! WARNING ! To reduce risk of personal injury - unplug cleaner before servicing. PROBLEM POSSIBLE CAUSE Cleaner won't run Not firmly plugged in. POSSIBLE SOLUTION Plug unit in firmly. No voltage in wall plug. Blown fuse or tripped breaker. Thermal protector activated. Check fuse or breaker. Replace fuse or reset breaker. Allow cleaner to cool for 30 minutes (this will reset the thermal protector). Agitator brushes Custom Control™ switch set Set switch to carpet position. aren't turning on bare floor position. Agitator is obstructed. Clear obstruction. Cleaner / tools won't pick up Broken or worn belt. Brushroll worn. Filter bag full. Replace belt. Replace brushroll. Change filter bag. Incorrect carpet height setting. Move carpet height control to lower setting. Blockage in air flow passage. Clear blockage. Cleaner hard to Incorrect carpet height setting. Move carpet height control to higher setting. push Cleaner won't self-propel Brushroll not turning Flat belt broken or worn. Self-propel button in OFF position. Brushroll in OFF position. Replace belt. Slide button to ON. Move brushroll control to ON position (carpet). Powered hand tool brushroll won't turn Flat belt broken or worn Too much pressure being applied to tool. Blockage in turbine channel. Replace belt Continue using tool applying light pressure. Remove blockage. Broken or worn belt. Replace belt Low cleaner suction. Check items under "Cleaner won't pick up". 17

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4. TROUBLESHOOTING
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
WARNING
!
!
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Cleaner won’t run
Not firmly plugged in.
Plug unit in firmly.
No voltage in wall plug.
Check fuse or breaker.
Blown fuse or tripped breaker.
Replace fuse or reset breaker.
Thermal protector activated.
Allow cleaner to cool for 30 minutes (this will
reset the thermal protector).
Agitator brushes
aren’t turning
Custom Control™ switch set
on bare floor position.
Set switch to carpet position.
Agitator is obstructed.
Clear obstruction.
Cleaner / tools
won’t pick up
Broken or worn belt.
Replace belt.
Brushroll worn.
Replace brushroll.
Filter bag full.
Change filter bag.
Incorrect carpet height
setting.
Move carpet height control to lower setting.
Blockage in air flow passage.
Clear blockage.
Cleaner hard to
push
Incorrect carpet height setting.
Move carpet height control to higher setting.
Cleaner won’t
self-propel
Flat belt broken or worn.
Replace belt.
Self-propel button in OFF
position.
Slide button to ON.
Brushroll not
turning
Brushroll in OFF position.
Move brushroll control to ON position (carpet).
Flat belt broken or worn
Replace belt
Powered hand
tool brushroll
won’t turn
Too much pressure being
applied to tool.
Continue using tool applying light pressure.
Blockage in turbine channel.
Remove blockage.
Broken or worn belt.
Replace belt
Low cleaner suction.
Check items under “Cleaner won’t pick up”.
To reduce risk of personal injury - unplug cleaner before servicing.
17