Hoover UH70600RM Product Manual - Page 15
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5. TROUBLESHOOTING If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the checklist below. Any other servicing should be done by an authorized service representative. ! WARNING ! To reduce risk of personal injury - unplug vacuum before servicing. PROBLEM Vacuum won't run System Check Indicator has turned red or Vacuum won't pick up or Low suction Cord Rewind does not work Dust escaping from vacuum Headlight not working Vacuum is difficult to push or won't move forward Air-Powered Hand Tool brushroll won't turn Smoky/burning smell detected POSSIBLE CAUSE POSSIBLE SOLUTION 1. Power cord not firmly plugged 1. Plug unit in firmly. into outlet. 2. Blown fuse or tripped breaker. 2. Check fuse or breaker in home. Replace fuse/reset breaker in home. 3. Thermal Protector activated. 3. Unplug and allow vacuum to cool for 30min. (This willl reset the thermal protector) 1.Rinsable Filter and/ or Filter 1. Clean Rinsable Filter and or Filter made made with HEPA media is dirty. with HEPA media - Pg. 11. 2. Dirt cup full and/ or clogged. 2. Empty dirt cup - Pg. 10. 3. Broken or worn belt. 3. Replace belt - Pg.14. 4. Brushroll and/ or Hose clogged. 4. Check Hose - Pg. 13. Check Brushroll - Pg. 12. 5. Carpet height setting is incorrect. 5. Set Carpet Height Adjustment to appropriate setting for carpet being cleaned - Pg.7. 6. Suction Only Mode is ON. 6. Step on Brushroll ON/OFF Pedal to turn Suction Only Mode OFF - Pg. 6. 1. Cord reel does not retract. 1. Call 1-800-944-9200 for the nearest authorized service representative. 1. Dirt cup full. 1. Empty dirt cup - Pg. 10. 2. Dirt cup not installed correctly. 2. Review Dirt Cup removal & replacement Pg. 11. 3. Hose not installed correctly. 3. Review Hose installation - Pg. 8. 4. Rinsable and/ or Filter made 4. Review Filter Removal and Cleaning - Pg. with HEPA media not installed 11. completely. 1. Bulb burnt out. 1. Replace bulb - Pg. 13. 2. Loose electrical wires. 1. Carpet height setting is incorrect. 2. Brushroll is activated. 1. Too much pressure being applied to tool. 2. Blockage. 3. Low vacuum suction. 1. Belt broken or stretched. 2. Brushroll is clogged. 15 2. Call 1-800-944-9200 for nearest authorized Hoover® dealer. 1a. Set Carpet Height Adjustment knob to appropriate setting for carpet being cleaned - Pg. 7. 2. For very high pile carpet deeper than 1", turn brushroll off. 1. Continue using tool applying light pressure. 2. Remove blockage. 3. Check items under "Vacuum won't pick or Low suction." 1. Replace brushroll belt - Pg. 14. 2. Clear/ remove debris from brushroll - Pg. 12.