Huawei Mate 30 Pro User Guide - Page 132

Restore Data, Update or Restore the System Using HiSuite, Update the System, Restore the System

Page 132 highlights

Apps Restore Data 1 On the home page of HiSuite, click Restore. 2 Click Backup Files, select the items you want to restore to your device, then click Restore. 3 If you have set a password for the backup data on your device, you will need to enter the password and click OK. 4 HiSuite will then restore the items you have selected. Keep the USB cable connected throughout the backup process. 5 Click Done when all data has been restored successfully. Update or Restore the System Using HiSuite After installing HiSuite on your computer and connecting your computer with your device, you can use HiSuite to update the system of your device. If your device won't start or its system is unstable, you can also use HiSuite to restore the system. Update the System • Your personal data may be erased during a system update. It is recommended that you back up your data before updating your device. • Ensure that your device is at least 20% charged and keep the USB cable connected throughout the update process. Do not power off or restart your device, or remove or insert a memory card. • Some third-party apps, such as online banking and game apps, may not be compatible with the latest system version. It might take some time for the app developers to launch a compatible app version. On the HiSuite home page, click Update. If a new version is detected, the version number will be displayed and you can click the version number to start updating the system. Once the update is completed, your device will automatically restart. Restore the System 1 Power off your device and connect it to a computer using a USB cable. Press the Power button three to five times consecutively until, a few seconds later, the screen of your device turns on and it enters Fastboot mode. If your device can't be powered off or repeatedly restarts, connect it to the computer, then press and hold the Power button to force restart it. Before the screen turns on, press the Power button three to five times consecutively to enter Fastboot mode. 2 Open HiSuite on the computer, click System Recovery, and follow the onscreen instructions to restore the system. The system will automatically be restored to the specified version when your device restarts. If your device fails to enter Fastboot mode, or the system restore fails, visit an authorised Huawei Customer Service Centre for assistance. 128

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Restore Data
1
On the home page of
HiSuite
, click
Restore
.
2
Click
Backup Files
, select the items you want to restore to your device, then click
Restore
.
3
If you have set a password for the backup data on your device, you will need to enter the
password and click
OK
.
4
HiSuite
will then restore the items you have selected. Keep the USB cable connected
throughout the backup process.
5
Click
Done
when all data has been restored successfully.
Update or Restore the System Using HiSuite
After installing
HiSuite
on your computer and connecting your computer with your device,
you can use
HiSuite
to update the system of your device. If your device won't start or its
system is unstable, you can also use
HiSuite
to restore the system.
Update the System
Your personal data may be erased during a system update. It is recommended that you
back up your data before updating your device.
Ensure that your device is at least 20% charged and keep the USB cable connected
throughout the update process. Do not power off or restart your device, or remove or
insert a memory card.
Some third-party apps, such as online banking and game apps, may not be compatible
with the latest system version. It might take some time for the app developers to
launch a compatible app version.
On the
HiSuite
home page, click
Update
. If a new version is detected, the version number
will be displayed and you can click the version number to start updating the system.
Once the update is completed, your device will automatically restart.
Restore the System
1
Power off your device and connect it to a computer using a USB cable. Press the Power
button three to five times consecutively until, a few seconds later, the screen of your
device turns on and it enters Fastboot mode.
If your device can't be powered off or repeatedly restarts, connect it to the computer, then
press and hold the Power button to force restart it. Before the screen turns on, press the
Power button three to five times consecutively to enter Fastboot mode.
2
Open
HiSuite
on the computer, click
System Recovery
, and follow the onscreen
instructions to restore the system.
The system will automatically be restored to the specified version when your device
restarts.
If your device fails to enter Fastboot mode, or the system restore fails, visit an authorised
Huawei Customer Service Centre for assistance.
Apps
128