Husqvarna AUTOMOWER 550 EPOS Owner Manual - Page 35

Symptoms

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6.6 Symptoms If your product does not work as expected, follow the symptoms guide below. Symptoms Cause Action The Main switch is set to 0 but the product is not switched off. The Main switch was set to 0 when the product was not connected to the Automower® Connect app with Bluetooth®. The product is disabled but not switched off. Set the Main switch to 1 and connect the product to the Automower® Connect app with Bluetooth® and set the Main switch to 0. The product has difficulty docking. The charging station is on a slope. Place the charging station on a surface that is entirely level. Refer to To examine where to put the charging station on page 12. The charging station is put too far from the work area. Delete the work area and make a new work area or move the charging station. The product runs at the wrong time. The product clock needs to be set. Set the clock. Refer to Time & date on page 21. The start and stop times for mowing are incorrect. Reset the start time and stop time settings for mowing. Refer to Schedule on page 20. The product vibrates. Damaged blades lead to imbalance in the cutting system. Inspect the blades and screws and replace them if necessary. Refer to To replace the blades on page 26. Too many blades in the same position Check that only one blade is fitted at lead to imbalance in the cutting system. each screw. Different versions (thickness) of Husqvar- Check if the blades are of different ver- na blades are used. sions. The product runs, but the blade disc does not rotate. The product searches for the charging station. No action. The blade disc does not rotate when the product is searching for the charging station. The product mows for shorter periods than usual between charges. Grass or other foreign object blocks the blade disc. The battery is at the end of its life cycle. Remove and clean the blade disc. Refer to Chassis and blade disc on page 25. Replace the battery. Refer to Battery on page 26. Both the mowing and charging times are shorter than usual. The grass is high and thick and requires more energy to cut. The battery is at the end of its life cycle. Increase the cutting height and then successively lower it. Replace the battery. Refer to Battery on page 26. 1576 - 003 - 30.12.2020 Troubleshooting - 35

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6.6 Symptoms
If your product does not work as expected, follow the symptoms guide below.
Symptoms
Cause
Action
The
Main switch
is set to 0
but the product is not switch-
ed off.
The
Main switch
was set to 0 when the
product was not connected to the Auto-
mower
®
Connect app with Bluetooth
®
.
The product is disabled but not switched
off.
Set the
Main switch
to 1 and connect the
product to the Automower
®
Connect app
with Bluetooth
®
and set the
Main switch
to 0.
The product has difficulty
docking.
The charging station is on a slope.
Place the charging station on a surface
that is entirely level. Refer to
To examine
where to put the charging station on
page 12
.
The charging station is put too far from
the work area.
Delete the work area and make a new
work area or move the charging station.
The product runs at the
wrong time.
The product clock needs to be set.
Set the clock. Refer to
Time & date on
page 21
.
The start and stop times for mowing are
incorrect.
Reset the start time and stop time set-
tings for mowing. Refer to
Schedule on
page 20
.
The product vibrates.
Damaged blades lead to imbalance in
the cutting system.
Inspect the blades and screws and re-
place them if necessary. Refer to
To re-
place the blades on page 26
.
Too many blades in the same position
lead to imbalance in the cutting system.
Check that only one blade is fitted at
each screw.
Different versions (thickness) of Husqvar-
na blades are used.
Check if the blades are of different ver-
sions.
The product runs, but the
blade disc does not rotate.
The product searches for the charging
station.
No action. The blade disc does not rotate
when the product is searching for the
charging station.
The product mows for shorter
periods than usual between
charges.
Grass or other foreign object blocks the
blade disc.
Remove and clean the blade disc. Refer
to
Chassis and blade disc on page 25
.
The battery is at the end of its life cycle.
Replace the battery. Refer to
Battery on
page 26
.
The grass is high and thick and requires
more energy to cut.
Increase the cutting height and then suc-
cessively lower it.
Both the mowing and charg-
ing times are shorter than
usual.
The battery is at the end of its life cycle.
Replace the battery. Refer to
Battery on
page 26
.
1576 - 003 - 30.12.2020
Troubleshooting -
35