IBM 4800-741 Hardware Service Guide - Page 93

Special, tools, requirements, Using, application, Determining, drive, failure

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Updated July 14, 2008 Special tools requirements You may need to order the following tools, which are not included in the toolkit: v Ethernet wrap plug v Tri-connector (serial and parallel) wrap plug v USB mouse, required for POS Device Diagnostics v PS/2-style or POS keyboard Using the RAID application The Redundant Array of Inexpensive Disks (RAID)3 application supports Models 742 and 782 with two hard disk drives and the Microsoft Windows operating system. RAID provides an error message should one of the two hard disk drives experience a failure (see Figure 63). Figure 63. RAID hard drive failure pop-up Determining a hard drive failure When the RAID program indicates a hard drive failure, you can determine which drive has failed using one of the following two methods: Method one: Clicking on the RAID icon 1. From the Microsoft Windows Task bar, click on the RAID icon. This icon is present only if abnormal activity occurred, such as a failed drive, and during an array rebuilding. The Intel Storage Utility (see Figure 64 on page 76. ) opens. 3. RAID is also referred to as the Redundant Array of Independent Disks. Chapter 3. Problem determination 75

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Special
tools
requirements
You
may
need
to
order
the
following
tools,
which
are
not
included
in
the
toolkit:
v
Ethernet
wrap
plug
v
Tri-connector
(serial
and
parallel)
wrap
plug
v
USB
mouse,
required
for
POS
Device
Diagnostics
v
PS/2-style
or
POS
keyboard
Using
the
RAID
application
The
Redundant
Array
of
Inexpensive
Disks
(RAID)
3
application
supports
Models
742
and
782
with
two
hard
disk
drives
and
the
Microsoft
Windows
operating
system.
RAID
provides
an
error
message
should
one
of
the
two
hard
disk
drives
experience
a
failure
(see
Figure
63).
Determining
a
hard
drive
failure
When
the
RAID
program
indicates
a
hard
drive
failure,
you
can
determine
which
drive
has
failed
using
one
of
the
following
two
methods:
Method
one:
Clicking
on
the
RAID
icon
1.
From
the
Microsoft
Windows
Task
bar,
click
on
the
RAID
icon.
This
icon
is
present
only
if
abnormal
activity
occurred,
such
as
a
failed
drive,
and
during
an
array
rebuilding.
The
Intel
Storage
Utility
(see
Figure
64
on
page
76.
)
opens.
3. RAID
is
also
referred
to
as
the
Redundant
Array
of
Independent
Disks.
Figure
63.
RAID
hard
drive
failure
pop-up
Updated
July
14,
2008
Chapter
3.
Problem
determination
75