Icom ID-52A About The Dv Gateway Function - Page 26

5 Troubleshooting ■■Error messages of the RS-MS3W and the RS-MS3A If an error message is displayed when clicking (touching) in the RS-MS3W or RS-MS3A, read the following chart. If you are unable to locate the cause of a problem or solve it through the use of this chart, contact your Icom Dealer or Service Center. MESSAGE Gateway Repeater (Server IP/Domain) cannot be found. Terminal/AP Call sign is incorrect. The USB cable is not connected.(1MM) The USB cable is not connected.(2MM) Failed to connect to the network. A Network error occurred. Failed to start the service. POSSIBLE CAUSE SOLUTION REFERENCE •• The gateway repeater •• Correctly enter the gateway RS-MS3W, address is not correctly entered. repeater address. RS-MS3A's instruction manual •• Your Windows or Android device does not connect to •• Connect your Windows or - Android device to the Internet, the Internet. and check whether or not you can access to a web site on the www browser. •• The Terminal/AP call sign is Correctly enter the call sign. not correctly entered. LLThe call sign consists of 8 RS-MS3W, RS-MS3A's characters. instruction •• Enter a space for the 7th manual character. •• Enter a desired ID suffix between A and Z, except for G, I, and S, for the 8th character. •• •• Check whether or not the The transceiver and Windows transceiver and Windows p. 11 device are not correctly device are correctly connected. connected. •• •• Check whether or not The transceiver and the the transceiver and the p. 12 Android device are not correctly connected. Android device are correctly connected. •• The transceiver is not turned ON. •• Turn ON the transceiver. - •• The transceiver is in the Normal mode. •• Enter the Terminal mode or pp. 13, 18 Access Point mode. •• The application cannot create •• Check whether or not the - a socket for sending and port number (40000/40002) receiving data. competes with other application. If so, stop the competing application. •• Restart the RS-MS3W or - RS-MS3A. If an error message does not disappear, restart Windows or Android device. •• System error occurs when •• Restart the RS-MS3W or - receiving data from network. RS-MS3A. If an error message does not disappear, restart Windows or Android device. •• The gateway repeater address or Terminal/AP call sign is not correctly entered. •• Correctly enter the gateway RS-MS3W, repeater address or Terminal/ RS-MS3A's AP call sign. instruction manual •• System error occurs when the •• Restart the RS-MS3W or - service started. RS-MS3A. If an error message does not disappear, restart Windows or Android device. 26