Image Fitness 10.4 English Manual - Page 14
Trouble, Shooting, Storage
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TROUBLE-SHOOTING AND STORAGE Most treadmill problems can be solved by following the simple steps below. Find the symptom that applies, and follow the steps listed. If further assistance is needed, call our Customer Service Department toll-free at 1-800-999-3756, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time. 1. SYMPTOM: THE POWER DOES NOT TURN ON a. Make sure that the power cord is plugged into a surge protector, and that the surge protector is plugged into a properly grounded outlet. (See HOW TO PLUG IN THE POWER CORD on page 9.) Use only a UL-listed surge protector, rated at 15 amps, with a 14-gauge cord of five feet or less in length. b. After the power cord has been plugged in, make sure that the key is fully inserted into the console. Various indicators on the console should light. (See HOW TO TURN ON THE POWER on page 10.) c. Check the circuit breaker located on the treadmill near the power cord. If the switch protrudes as shown, the circuit breaker has tripped. To reset the circuit breaker, wait for five minutes and then press the switch back in. Tripped Reset d. Check the on/off switch located at the front of the treadmill near the power cord. The switch must be in the "on" position. 2. SYMPTOM: THE POWER TURNS OFF DURING USE "On" M Position a. Check the circuit breaker located on the treadmill near the power cord. If the circuit breaker has tripped (see the drawing above), wait for five minutes and then press the switch back in. b. Make sure that the power cord is plugged in. c. Remove the key from the console. Reinsert the key fully into the console. Various indicators on the console should light. d. Check to make sure the on/off switch is in the "on" position. (See 1. d. above.) e. If the treadmill still will not run, please call our Customer Service Department. 3. SYMPTOM: THE PULSE SENSOR DOES NOT FUNCTION PROPERLY a. See HOW TO USE THE PULSE SENSOR on page 8. 4. SYMPTOM: THE CONSOLE DOES NOT FUNCTION PROPERLY a. If a console malfunction occurs, an error code ("El," "E2," "E3," etc.) may appear on the display. If an error code appears, remove the key, wait for ten seconds and then reinsert the key. If an error code appears again, call our Customer Service Department. Do not operate the treadmill until the problem is corrected. 5. SYMPTOM: THE WALKING BELT SLOWS WHEN WALKED ON a. Use only a UL-listed surge protector, rated at 15 amps, with a 14-gauge cord of five feet or less in length. b. If the walking belt still slows when walked on, please call our Customer Service Department. 6. SYMPTOM: THE WALKING BELT IS OFF-CENTER WHEN WALKED ON a. If the walking belt has shifted to the left, first remove the key and UNPLUG THE POWER CORD. Using the belt tool, turn a the rear roller adjustment bolt clockwise 1/4 of a turn. Plug in the power cord, insert the key and run the treadmill for a few minutes. Repeat until the walking belt is centered. Belt Tool 14 4ftt