Insignia IS-TV040927 User Manual (English) - Page 43
Troubleshooting - problems
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Troubleshooting Use the following check list for troubleshooting when you have problems with your TV. Consult your local dealer or service outlet if problems persist. Be sure all connections are properly made when using with other units. SYMPTOMS POSSIBLE SOLUTIONS TV does not operate. • Make sure the power cord is plugged in. • Try another AC outlet. • Power is off, check fuse or circuit breaker. • Unplug unit for an hour, then plug it back in. Poor sound or no sound. • Station or Cable TV experiencing problems, tune to another station. • Check sound adjustments (Volume and Mute). • Check for sources of possible interference. • Station or Cable TV experiencing problems, tune to another station. Poor picture or no picture. • Make sure channels are set into memory. • Check antenna or Cable TV connections, adjust antenna. • Check for sources of possible interference. • Check picture control adjustments. Poor reception on some channels. • Station or Cable TV experiencing problems, tune to another station. • Make sure channels are set into memory. • Station is weak, adjust antenna to receive desired station. • Check for sources of possible interference. Poor color or no color. • Station or Cable TV experiencing problems, tune to another station. • Make sure channels are set into memory. • Check picture control adjustments. • Check antenna or Cable TV connections, adjust antenna. • Check for sources of possible interference. Picture wobbles or drifts. • Station or Cable TV experiencing problems, tune to another station. • Make sure channels are set into memory. • Cable TV company is scrambling signal. • Adjust antenna. Digital broadcasting screen problem. • Check digital signal strength. SYMPTOMS POSSIBLE SOLUTIONS No CATV reception. • Check all Cable TV connections. • Set TV/CABLE menu option to the CABLE mode. • Station or Cable TV system problems, try another station. Horizontal or • Check antenna connections, adjust or diagonal bars re-direct antenna. on screen. • Check for sources of possible interference. No reception above channel 13. • Make sure TV/CABLE menu option is in the appropriate mode. • If using antenna, check UHF antenna connections. No Remote operation. • Batteries are weak, dead or inserted incorrectly. • Remote is out of range, move closer to TV (within 15 feet). • Make sure Remote is aimed at sensor. • Confirm there are no obstructions between the Remote and the TV. • Make sure the power cord is plugged in. • No broadcast on station tuned. TV shuts off. • Sleep Timer is set. • Power interrupted. • TV station experiencing problems or program Closed Caption is not activated. tuned is not closed captioned. Try another channel. • Check Cable TV connection or VHF/UHF antenna, reposition or rotate antenna. • Set closed caption decoder in the menu. Display is not shown in your • Select proper language in the menu options. language. 3R90401C_En_p40-back 43 3/26/05, 2:47 PM 43