Insignia NS-24D510NA17 User Manual English - Page 68

Problem, Solution, PICTURE

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NS-24D510NA17/NS-39D310NA17/NS-50D510NA17/ NS-24D510MX17/NS-50D510MX17 24" 1080p/39" 720p/50" 1080p 60Hz LED TV Problem Solution Dark, poor, or no picture (screen is lit), but sound is good. • Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. See Connecting a cable or satellite box on page 14 or Connecting an antenna or cable TV (no box) on page 17. • Adjust the brightness. See Adjusting the TV picture on page 42. • Press PICTURE to change to a different picture mode. See Adjusting the TV picture on page 42. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see Checking the digital signal strength on page 49. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. • Make sure that the video cables are connected correctly and securely to your TV. • The video cable(s) you are using may be bad. Try a new set. No color, dark picture, or color is not correct. • Try another channel. The station may be experiencing problems. • Adjust the color settings. See Adjusting the TV picture on page 42. • Make sure that the video cables are connected correctly and securely to your TV. • Make sure that the antenna or cable TV is connected correctly and securely. See Connecting a cable or satellite box on page 14 or Connecting an antenna or cable TV (no box) on page 17. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see Checking the digital signal strength on page 49. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. Problem Solution Only snow (noise) appears on the screen. • Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. See Connecting a cable or satellite box on page 14 or Connecting an antenna or cable TV (no box) on page 17. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see Checking the digital signal strength on page 49. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. Picture quality is good on some channels and poor on others. Sound is good. • The problem may be caused by a poor or weak signal from the broadcaster or cable TV provider. • If you connect to cable TV without a set-top box and experience poor picture quality, you may need to install a set-top box to improve signal reception and picture quality. Contact your cable TV provider about upgrading to a set-top box. Dotted lines or stripes appear on the screen. • Make sure that the antenna or cable TV is connected correctly and securely. See Connecting a cable or satellite box on page 14 or Connecting an antenna or cable TV (no box) on page 17. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see Checking the digital signal strength on page 49. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. • Make sure that the video cables are connected correctly and securely to your TV. • The video cable(s) you are using may be bad. Try a new set. • Other devices (for example, a surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference. Double images. • Use a highly directional outdoor antenna, cable TV, or satellite TV. www.insigniaproducts.com 64

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64
NS-24D510NA17/NS-39D310NA17/NS-50D510NA17/
NS-24D510MX17/NS-50D510MX17 24" 1080p/39" 720p/50" 1080p 60Hz LED TV
www.insigniaproducts.com
Dark, poor, or
no picture
(screen is lit),
but sound is
good.
•
Try another channel. The station
may be experiencing problems.
•
Make sure that the antenna or cable
TV is connected correctly and
securely. See
Connecting a cable or
satellite box
on page
14
or
Connecting an antenna or cable TV
(no box)
on page
17
.
•
Adjust the brightness. See
Adjusting
the TV picture
on page
42
.
•
Press
PICTURE
to change to a
different picture mode. See
Adjusting the TV picture
on
page
42
.
•
If you are using an antenna, the
digital channel signal may be low. To
check the digital channel signal
strength, see
Checking the digital
signal strength
on page
49
.
•
If you are using an antenna and the
signal strength is low, adjust the
antenna or use a highly directional
outdoor antenna or set-top antenna
with a built-in amplifier.
•
Make sure that the video cables are
connected correctly and securely to
your TV.
•
The video cable(s) you are using
may be bad. Try a new set.
No color, dark
picture, or
color is not
correct.
•
Try another channel. The station
may be experiencing problems.
•
Adjust the color settings. See
Adjusting the TV picture
on
page
42
.
•
Make sure that the video cables are
connected correctly and securely to
your TV.
•
Make sure that the antenna or cable
TV is connected correctly and
securely. See
Connecting a cable or
satellite box
on page
14
or
Connecting an antenna or cable TV
(no box)
on page
17
.
•
If you are using an antenna, the
digital channel signal may be low. To
check the digital channel signal
strength, see
Checking the digital
signal strength
on page
49
.
•
If you are using an antenna and the
signal strength is low, adjust the
antenna or use a highly directional
outdoor antenna or set-top antenna
with a built-in amplifier.
Problem
Solution
Only snow
(noise)
appears on
the screen.
•
Try another channel. The station
may be experiencing problems.
•
Make sure that the antenna or cable
TV is connected correctly and
securely. See
Connecting a cable or
satellite box
on page
14
or
Connecting an antenna or cable TV
(no box)
on page
17
.
•
If you are using an antenna, the
digital channel signal may be low. To
check the digital channel signal
strength, see
Checking the digital
signal strength
on page
49
.
•
If you are using an antenna and the
signal strength is low, adjust the
antenna or use a highly directional
outdoor antenna or set-top antenna
with a built-in amplifier.
Picture quality
is good on
some
channels and
poor on
others. Sound
is good.
•
The problem may be caused by a
poor or weak signal from the
broadcaster or cable TV provider.
•
If you connect to cable TV without a
set-top box and experience poor
picture quality, you may need to
install a set-top box to improve
signal reception and picture quality.
Contact your cable TV provider
about upgrading to a set-top box.
Dotted lines
or stripes
appear on the
screen.
•
Make sure that the antenna or cable
TV is connected correctly and
securely. See
Connecting a cable or
satellite box
on page
14
or
Connecting an antenna or cable TV
(no box)
on page
17
.
•
If you are using an antenna, the
digital channel signal may be low. To
check the digital channel signal
strength, see
Checking the digital
signal strength
on page
49
.
•
If you are using an antenna and the
signal strength is low, adjust the
antenna or use a highly directional
outdoor antenna or set-top antenna
with a built-in amplifier.
•
Make sure that the video cables are
connected correctly and securely to
your TV.
•
The video cable(s) you are using
may be bad. Try a new set.
•
Other devices (for example, a
surround sound receiver, external
speakers, fans, or hair dryers) may
be interfering with your TV. Try
turning off one device at a time to
determine which device is causing
interference. After you have
determined which device is causing
interference, move it further from
the TV to eliminate the interference.
Double
images.
•
Use a highly directional outdoor
antenna, cable TV, or satellite TV.
Problem
Solution