Insignia NS-24D510NA17 User Manual English - Page 70

NS-24D510NA17/NS-39D310NA17/NS-50D510NA17/ NS-24D510MX17/NS-50D510MX17 24" 1080p/39" 720p/50" 1080p 60Hz LED TV Remote control Problem Solution Remote control does not work. • Make sure that the power adapter is plugged into a working outlet. • Make sure that there are no obstructions between the remote control and the remote control sensor on the front of the TV. • Point the remote control directly at the remote control sensor on your TV. For the location of the remote control sensor, see Aiming the remote control on page 30. • The supplied batteries are wrapped tightly in clear plastic. Make sure that you have removed this plastic from the batteries. • Make sure that the batteries are installed correctly. See Installing remote control batteries on page 30. • Replace dead batteries with new batteries. See Installing remote control batteries on page 30. Trouble programming your existing universal remote control. • See instructions and a table of common codes in Programming universal remote controls on page 31. • Codes are subject to change. For up-to-date codes, go to Viewing universal remote control codes on page 31, or visit www.insigniaproducts.com/remotecodes • Replace dead batteries with new batteries. • Refer to the User Guide that accompanied your universal remote control and contact the manufacturer if problems persist. General Problem No power. Solution • Make sure that the power adapter is plugged into a working outlet. • Unplug the power adapter, wait 60 seconds, then plug the adapter back in and turn on your TV. • Other devices (for example, a surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference. Problem Solution "No signal" error message is displayed. • Press INPUT and make sure that you have selected the correct input for the device or service you are trying to use. • If you are using a cable or satellite box, use the remote that came with that box to change channels. After Auto Channel Search, there are no channels. • Reception can vary by channel depending on the broadcast power level of a given station. Contact your cable or satellite TV provider. • Make sure that the antenna or cable/satellite TV is connected securely to your TV. • Try replacing the cable between the antenna/cable or cable/satellite box and your TV. When I press INPUT, I cannot select my device (it is grayed out). • Turn on the device. Your TV automatically detects and displays which video jacks have devices connected to them when the devices are turned on. • Turn off Auto Input Sensing. See Turning Input Sensor on or off on page 59. One or more channels do not display. • Make sure that the channels are not blocked. See Setting parental control levels on page 51. • Make sure that the channels are not hidden. The channel may have been deleted from the channel list. You can tune to the channel by pressing the number buttons or you can add the channel back to the channel list. See Hiding channels on page 48. • If you are using a cable or satellite box, use the remote that came with that box to change channels. • Press INPUT and make sure that you have selected the correct input for the device or service you are trying to use. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see Checking the digital signal strength on page 49. Password is lost. • Enter 9999 to access parental controls, then set a new password. See Setting or changing the password on page 50. Some settings cannot be accessed. • If a setting is grayed, the setting is not available in the current video input mode (for example TV mode). Change to a different video input source. See Selecting the video input source on page 34. www.insigniaproducts.com 66