Insignia NS-55E480A13 User Manual (English) - Page 54
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NS-46E480A13A/NS-55E480A13A Insignia 46"/55" 1080p LED TV Problem Solution No color, dark picture, or color is not correct. • Try another channel. The station may be experiencing problems. • Adjust the color settings. See "Adjusting the TV picture" on page 25. • Make sure that the video cables are connected correctly and securely to your TV. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" on page 10 or "Connecting an antenna or cable TV (no box)" on page 13. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" on page 31. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. Only snow (noise) appears on the screen. • Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" on page 10 or "Connecting an antenna or cable TV (no box)" on page 13. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" on page 31. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. Picture quality is good on some channels and poor on others. Sound is good. • The problem may be caused by a poor or weak signal from the broadcaster or cable TV provider. • If you connect to cable or satellite TV without a set-top box and experience poor picture quality, you may need to install a set-top box to improve signal reception and picture quality. Contact your cable or satellite TV provider about upgrading to a set-top box. Dotted lines or stripes appear on the screen. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" on page 10 or "Connecting an antenna or cable TV (no box)" on page 13. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" on page 31. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. • Make sure that the video cables are connected securely to your TV. • The video cable(s) you are using may be bad. Try a new set. • Other devices (for example, a surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference. Double images. • Use a highly directional outdoor antenna, cable TV, or satellite TV. Problem Solution The picture has a few bright or dark spots. • A few bright or dark spots on an LCD screen is normal. It does not affect the operation of your TV. Good picture, but no sound. • Increase the volume. • Make sure that the sound is not muted. • Make sure you do not have headphones connected. When headphones are connected, no sound comes from the TV speakers. • Make sure that the correct audio mode is selected. • Make sure that the audio cables are connected correctly and securely to your TV. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" on page 10 or "Connecting an antenna or cable TV (no box)" on page 13. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" on page 31. • The audio cable(s) you are using may be bad. Try a new set. Poor picture. • Make sure that the room is not too bright. Light reflecting off the screen can make the picture difficult to see. • If an S-VHS camera or a camcorder is connected while another connected device is turned on, the picture may be poor. Turn off one or more devices. Good sound but poor color. • Adjust the contrast, color, and brightness settings. See "Adjusting the TV picture" on page 25. Audio noise. • Other devices (for example, a surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference. No output from one of the speakers. • Adjust the audio balance. See "Adjusting sound settings" on page 27. • Make sure that the audio cables are connected correctly and securely to your TV. After images appear. • Do not display a still image, such as a logo, game, or computer image, for an extended period of time. This can cause a permanent after-image to be burned into the screen. This type of damage is not covered by your warranty. 50 www.insigniaproducts.com