Insignia NS-HMSB20 User Guide - Page 22

NS-HMSB20 PROBLEM POSSIBLE SOLUTIONS My soundbar won't connect to my Bluetooth device. My Bluetooth device keeps unpairing. "NS-HMSB20" does not appear on my Bluetooth device. The sound is lagging or I hear an echo. • Shorten the distance between your soundbar and your Bluetooth device. • Turn your devices off, then on. Re-pair your soundbar and your Bluetooth device. • Make sure that your soundbar is not paired to another Bluetooth device. • Make sure that your soundbar and Bluetooth device are both in pairing mode. • Make sure that your Bluetooth device is not paired to any other device. • Make sure that you have selected "NS-HMSB20" on your Bluetooth device. • Shorten the distance between your soundbar and your Bluetooth device. • If the battery on your Bluetooth device is low, recharge the battery. • Shorten the distance between your soundbar and your Bluetooth device. • Put your soundbar into pairing mode, then refresh your list of Bluetooth devices. For more information, see the documentation that came with your Bluetooth device. • Make sure that your Bluetooth device is visible to other devices. For more information, see the documentation that came with your Bluetooth device. • Turn off or mute the internal speakers of your TV. Refer to the TV's manual for instructions. Specifications Designs and specifications are subject to change without notice. Power output Left and right channel: 10 W x 2 (1% THD) Number of speakers 2 Power requirement - AC-100~240 V at 50/60 Hz Soundbar DC-12 V at 2 A Dimensions 2.4 x 15.8 x 3.4 in. (6 x 40 x 8.6 cm) (approx.) (H x W × D) Weight Net: 2.2 lbs. (1 kg) Gross: 3.3 lbs. (1.5 kg) Batteries (remote) AAA (2) Working environment Temperature - 14~95° F (-10~35° C) Humidity - 5%~90% Inputs USB connector AUX IN (RCA stereo) audio jack Digital optical audio jack Bluetooth 22 www.insigniaproducts.com