Intel BB5000XALR Specification Update - Page 29

Microsoft Windows* and Intel® RAID Web Console II report an error when

Page 29 highlights

Monthly Specification Update Enterprise Platforms and Services Marketing 48. USB device generates "The following boot-start or system-start driver(s) failed to load: i8042prt" error message in Microsoft Windows* operating systems Problem If only an USB keyboard and mouse are used, and no PS/2 devices are connected, the following message may be displayed in the pop-up dialog box: At least one service or driver failed during system startup. Use Event Viewer to examine the event log for details. Also, the following error message may be recorded in the Microsoft Windows* event log: The following boot-start or system-start driver(s) failed to load: i8042prt. Implication Status Workaround This is a harmless warning message, which may occur when only a USB keyboard and mouse are used and no PS/2 devices are connected. This is a harmless error message in Microsoft Windows* operating systems that you can ignore. Use a PS/2 keyboard and mouse. 49. Microsoft Windows* and Intel® RAID Web Console II report an error when the ASR2500SATAPE kit is used Problem In the Intel® Server System SR2500AL with the ASR2500SATAPE SAS/SATA tape drive mounting kit, a pop-up message "Controller ID 0 PHY is bad on enclosure" appears after you log in to Microsoft Windows*. The same message is seen when viewing the RAID log through the Intel® RAID Web Console II. This is a false error with no impact to performance. The error message does not display when booting off the Intel® Deployment Assistant CD and running the Intel® RAID Web Console from the CD. Implication Users must acknowledge this pop-up window after logging on. Status No Fix. Workaround Powering the tape drive via an external source, rather than the ASR2500SATAPE kit, prevents this message from appearing. 50. System may log IERRs when running certain Red Hat* Enterprise Linux versions on the Intel® Server Board S5000PAL with video driver ati_drv.o 6.5.6 23

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Monthly Specification Update
Enterprise Platforms and Services Marketing
23
48.
USB device generates “The following boot-start or system-start driver(s)
failed to load: i8042prt" error message in Microsoft Windows* operating
systems
Problem
If only an USB keyboard and mouse are used, and no PS/2 devices are
connected, the following message may be displayed in the pop-up dialog box:
At least one service or driver failed during system startup. Use
Event Viewer to examine the event log for details.
Also, the following error message may be recorded in the Microsoft Windows*
event log:
The following boot-start or system-start driver(s) failed to
load: i8042prt.
Implication
This is a harmless warning message, which may occur when only a USB
keyboard and mouse are used and no PS/2 devices are connected.
Status
This is a harmless error message in Microsoft Windows* operating systems
that you can ignore.
Workaround
Use a PS/2 keyboard and mouse.
49.
Microsoft Windows* and Intel® RAID Web Console II report an error when
the ASR2500SATAPE kit is used
Problem
In the Intel
®
Server System SR2500AL with the ASR2500SATAPE SAS/SATA
tape drive mounting kit, a pop-up message "Controller ID 0 PHY is bad on
enclosure" appears after you log in to Microsoft Windows*. The same message
is seen when viewing the RAID log through the Intel
®
RAID Web Console II.
This is a false error with no impact to performance. The error message does
not display when booting off the Intel
®
Deployment Assistant CD and running
the Intel
®
RAID Web Console from the CD.
Implication
Users must acknowledge this pop-up window after logging on.
Status
No Fix.
Workaround
Powering the tape drive via an external source, rather than the
ASR2500SATAPE kit, prevents this message from appearing.
50.
System may log IERRs when running certain Red Hat* Enterprise Linux
versions on the Intel® Server Board S5000PAL with video driver
ati_drv.o 6.5.6