Intel MFS5000SI User Guide - Page 57

Problems with Newly Installed Application Software

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Problems with Newly Installed Application Software Check the following: • Make sure the system meets the minimum hardware requirements for the software. See the software documentation. • Make sure the software is properly installed and configured for the system. See the software documentation. • Use only an authorized copy. Unauthorized copies often do not work. • If you are running the software from a diskette, CD-ROM or DVD-ROM, try a different media. • Make sure the correct device drivers are installed. If the problems persist, contact the software vendor's customer service representative. Problems with Application Software that Previously Functioned Properly Check the following: • Uninstall and reinstall the software. Make sure all necessary files are installed. • If you suspect that a transient voltage spike, power outage, or brown-out might have occurred, reload the software and try running it again. Symptoms of voltage spikes include a flickering video display, unexpected system reboots, and the system not responding to user commands. Note: Random errors in data files: If you are getting random errors in your data files, they may be getting corrupted by voltage spikes on your power line. If you are experiencing any of the above symptoms that might indicate voltage spikes on the power line, you may want to install a power conditioner between the power outlet and the system power cord. Devices are Not Recognized within the Operating System Operating systems include a limited set of device drivers by default. Ensure that you install all necessary drivers at the time you install the operating system. Intel® Compute Module MFS5000SI User Guide 45

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Intel® Compute Module MFS5000SI User Guide
45
Problems with Newly Installed Application Software
Check the following:
•
Make sure the system meets the minimum hardware requirements for the software.
See the software documentation.
•
Make sure the software is properly installed and configured for the system. See the
software documentation.
•
Use only an authorized copy. Unauthorized copies often do not work.
•
If you are running the software from a diskette, CD-ROM or DVD-ROM, try a
different media.
•
Make sure the correct device drivers are installed.
If the problems persist, contact the software vendor’s customer service representative.
Problems with Application Software that Previously Functioned
Properly
Check the following:
•
Uninstall and reinstall the software. Make sure all necessary files are installed.
•
If you suspect that a transient voltage spike, power outage, or brown-out might have
occurred, reload the software and try running it again. Symptoms of voltage spikes
include a flickering video display, unexpected system reboots, and the system not
responding to user commands.
Note:
Random errors in data files:
If you are getting random errors in your data files, they may
be getting corrupted by voltage spikes on your power line. If you are experiencing any of
the above symptoms that might indicate voltage spikes on the power line, you may want to
install a power conditioner between the power outlet and the system power cord.
Devices are Not Recognized within the Operating System
Operating systems include a limited set of device drivers by default. Ensure that you
install all necessary drivers at the time you install the operating system.