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Intel SE7320VP2 User Guide - Page 56

Operating System Information, Operating System, Version, Service Pack, Peripheral Information - firmware

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Issue Report Form Operating System Information Operating System Version Service Pack Peripheral Information Check each box below that is used, and provide the requested information Peripheral Card or Peripheral Description Low-profile Riser ˆ Top slot ˆ Center slot ˆ Bottom slot Full-height Riser ˆ Top slot ˆ Center slot ˆ Bottom slot Video ˆ ˆ On-Board Video Add-in Video NIC ˆ On-Board NIC1 (10/100/1000 Mb) ˆ On-Board NIC2 (10/100/1000 Mb) Driver Revision IRQ # I/O Base Address FW Rev# Hard Drive Information: ˆ ATA # of drives installed: Make/Model/Firmware Revision ˆ SATA # of drives installed: Make/Model/Firmware Revision Hot-swap: Fixed: Management Information: ˆ Essentials Server Management (on-board) Control Panel Information: ˆ Standard Control Panel

Section	Page
About this Manual	3
Manual Organization	3
Product Accessories	3
Additional Information and Software	4
Safety Information	5
Warnings	6
1 Server Board Features	15
Connector and Header Locations	17
Configuration Jumpers	18
Back Panel Connectors	21
Hardware Requirements	22
Processor	22
Memory	22
Memory Sparing and Mirroring	23
Power Supply	24
Optional Hardware	24
Storage Devices	24
Hardware Installations and Upgrades	25
Before You Begin	25
Tools and Supplies Needed	25
Installing and Removing Memory	25
Installing DIMMs	25
Removing DIMMs	27
Installing or Replacing the Processor	28
Installing the Processor	28
Installing the Heat Sink(s)	30
Removing a Processor	30
RJ45 Serial Port Configuration	31
Installing a PCI, PCI-X, or PCI-Express* Add-in Card	32
Replacing the Backup Battery	32
Server Utilities	34
Using the BIOS Setup Utility	34
Starting Setup	34
If You Cannot Access Setup	34
Setup Menus	34
Upgrading the BIOS	36
Preparing for the Upgrade	36
Recording the Current BIOS Settings	36
Obtaining the Upgrade	36
Upgrading the BIOS	37
Clearing the Password	37
Clearing the CMOS	38
Troubleshooting	39
Resetting the System	39
Problems following Initial System Installation	40
First Steps Checklist	40
Hardware Diagnostic Testing	41
Verifying Proper Operation of Key System Lights	41
Confirming Loading of the Operating System	41
Specific Problems and Corrective Actions	42
Power Light Does Not Light	42
No Characters Appear on Screen	43
Characters Are Distorted or Incorrect	43
System Cooling Fans Do Not Rotate Properly	44
Diskette Drive Activity Light Does Not Light	44
CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light	45
Cannot Connect to a Server	45
Problems with Network	45
System Boots when Installing PCI Card	46
Problems with Newly Installed Application Software	46
Problems with Application Software that Ran Correctly Earlie	46
Devices are not Recognized under Device Manager (Windows* Op	47
Hard Drive(s) are not Recognized	47
Bootable CD-ROM Is Not Detected	47
LED Information	48
Product Regulatory Compliance	49
Product Safety Compliance	49
Product EMC Compliance – Class A Compliance	49
Certifications / Registrations / Declarations	50
Product Regulatory Compliance Markings	50
Electromagnetic Compatibility Notices	51
FCC (USA)	51
Industry Canada (ICES-003)	52
Europe (CE Declaration of Conformity)	52
Taiwan Declaration of Conformity (BSMI)	52
Korean Compliance (RRL)	52
Getting Help	53
World Wide Web	53
Telephone	53
Intel® Server Issue Report Form	55
Date Submitted:	55
Company Name:	55
Contact Name:	55
Email Address:	55
Intel Server Product:	55
Priority (Critical, Hot, High, Low):	55
Brief Problem Description. Provide a brief description belo	55
Board / Chassis Information	55
Operating System Information	56
Operating System	56
Version	56
Service Pack	56
Peripheral Information	56
Hard Drive Information:	56
Management Information:	56
Control Panel Information:	56