Intermec CV61 CV61 Vehicle Mount Computer (Windows 7) User Guide - Page 76

Troubleshoot Reading Bar Codes, Start > Programs > Summit Client Utility, Profile, Status, Diags

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Chapter 5 - Troubleshoot and Maintain the Computer Follow the next procedure to verify available access points and networks, check signal strength, and view other diagnostics. If you need to contact Intermec Product Support, this information can be helpful in troubleshooting wireless network connection issues. 1 Tap Start > Programs > Summit Client Utility. The Summit Client Utility application launches. The Main tab shows: • the current active profile. • network association status. 2 Tap the Profile tab to view the current active profile security settings. • Tap the Scan button to view a list of available 802.11 networks. The list includes the signal strength and security information. 3 Tap the Status tab to view the current active profile status. The Status tab shows: • the current active profile. • network association status. • the IP and MAC addresses. • the access point IP and MAC addresses. • the DTIM and beacon period. • the radio transmit power and signal strength information. 4 Tap the Diags tab to run a ping test to the host. a In the text field, enter the IP address of the host. b Tap Start Ping. The graph shows the amount of time it takes for the host to return the ping. 5 Tap the Global tab to view the global property values of the Wi-Fi connection. Troubleshoot Reading Bar Codes Use this section to troubleshoot problems that may prevent you from being able to read a bar code with an Intermec scanner. If you cannot 64 CV61 Vehicle Mount Computer (Windows 7) User Guide

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Chapter 5 — Troubleshoot and Maintain the Computer
64
CV61 Vehicle Mount Computer (Windows 7) User Guide
Follow the next procedure to verify available access points and
networks, check signal strength, and view other diagnostics. If you
need to contact Intermec Product Support, this information can be
helpful in troubleshooting wireless network connection issues.
1
Tap
Start > Programs > Summit Client Utility
. The Summit
Client Utility application launches.
The Main tab shows:
•
the current active profile.
•
network association status.
2
Tap the
Profile
tab to view the current active profile security
settings.
•
Tap the
Scan
button to view a list of available 802.11 networks.
The list includes the signal strength and security information.
3
Tap the
Status
tab to view the current active profile status.
The Status tab shows:
•
the current active profile.
•
network association status.
•
the IP and MAC addresses.
•
the access point IP and MAC addresses.
•
the DTIM and beacon period.
•
the radio transmit power and signal strength information.
4
Tap the
Diags
tab to run a ping test to the host.
a
In the text field, enter the IP address of the host.
b
Tap
Start Ping
. The graph shows the amount of time it takes
for the host to return the ping.
5
Tap the
Global
tab to view the global property values of the Wi-Fi
connection.
Troubleshoot Reading Bar Codes
Use this section to troubleshoot problems that may prevent you from
being able to read a bar code with an Intermec scanner. If you cannot