Kenmore 4558 Use and Care Guide - Page 25

Before you call Solutions to Common Problems Before you carl for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance. OCCURRENCE POSSIBLE CAUSE/SOLUTION Range is not level. Cannot move appliance emaussilty.beAapcpclieasnscibele for service. Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust leveling legs at base of range until the rack is level. When range is level, cooktop may appear out of alignment if countertop is not level. Weak, unstable floor. Be sure floor is level and can adequately support range. Contact a carpenter to correct sagging or sloping floor. Kitchen cabinet misalignment may make range appear to be unlevel. Be sure cabinets are square and have sufficient room for range clearance. Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem. Contact builder or installer to make appliance accessible. Carpeting interferes with range. Provide sufficient space so range can be lifted over carpet. Entire range or oven does not operate. Make sure cord/plug is tightly into outlet. Service wiring is not complete. Contact your Sears Service Center, installing agent or qualified servicer. Z!ii!iiii: Surface element does not heat. Power outage. Check house lights to be sure. Call your local electric company for service. No power to the appliance. Check steps under "Entire range or oven does not operate" in this Before You Call checklist. ...ii.i...... Too low heat setting. Turn control to a slightly higher setting until element comes on. Incorrect control is on. Be sure to use correct control for the element to be used. Surface element too hot or not hot enough, Incorrect control setting. Raise or lower setting until proper amount of heat is obtained. Dial markings are an indicator of relative heat settings and will vary slightly. Voltage is incorrect. Be sure appliance is properly connected to the specified power source. If you are not sure about this requirement call 1=800=4=MY=HOME® for service (See back cove r). Lightweight or warped pans were used. Be sure to use proper cookware. Use only flat bottom, evenly balanced medium or heavyweight cookware. Heavy and medium weight pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily. Food not heating evenly, Lightweight or warped pans were used. Be sure to use proper cookware. Use only flat bottom, evenly balanced medium or heavyweight cookware. Heavy and medium weight pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily. Drip bowls are pitting or rusting. Incorrect control setting. Raise or lower setting until proper amount of heat is obtained. Foods with acids, such as tomatoes, if allowed to stand in/on bowls will cause corrosion. Remove and wash drip bowls as soon as possible after a spillover. Normal environment. Houses along sea coast are exposed to salt air. Protect bowls as much as possible from direct exposure to salt air. Drip bowls turning color or distorted out of shape, Bottom surface of cookware extends beyond surface elements and touches cooktop surface. This can cause high enough temperatures to discolor the drip bowls. DO NOT use cookware of this type. Pan sizes should be matched to the size of the element. Replacement drip bowls may be purchased from Sears Parts & Repair. Surface elements not seated properly in terminal. Turn control to OFE Be sure surface element is COOL. Lift out surface element. Position element properly, following instructions under General Care & Cleaning. 25