Kenmore 4885 Use and Care Guide - Page 26

NORMAL, SOUNDS, MAY HEAR, BEFORE, CALLING, FOR SERVICE, clanking, sound, Vibrating, noise, Water,

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NORMAL SOUNDS YOU MAY HEAR The following sounds may be heard while the washer is operating. They are normal. Clicking: Door lock relay when the door locks and unlocks. Spraying or hissing: Water spraying or circulating during the cycle. Humming or gurgling: Drain pump pumping water from the washer at the end of a cycle. Splashing: Clothes tumbling in the drum during the wash and rinse cycles. BEFORE CALLING FOR SERVICE Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your washer does not function properly or does not function at all, check the following before you call for service. Rattling and clanking noise ;heck if... Then... Foreign objects, such as keys, coins, or safety pins, may be in drum or pump. Stop washer and check drum and drain filter for foreign objects. If noise continues after washer is restarted, call for service. Thumping sound Check if... Heavy wash loads may produce a thumping sound. Washer load may be out of balance. Washing shoes or tightly tangled clothes. Then... This is normal. If sound continues, washer is probably out of balance. Stop and redistribute wash load. Pause the cycle and redistribute the load after the door unlocks. Vibrating noise Check if... Shipping bolts and/or packaging materials not removed. Wash load may be unevenly distributed in the drum. Not all leveling feet are resting firmly on the floor. Floor not rigid enough. Then... See Unpacking and Removing Shipping Bolts in the Installation Requirements on page 8. Pause the cycle and redistribute the load after the door unlocks. See Leveling the Washer in the Installation Instructions on page 11. Make sure that the floor is solid and does not flex. See Flooring in the Installation Requirements on page 7. Water leaking around washer Check if... Fill hose connection is loose at tap or washer. House drain pipes are clogged. Drain hose has come out of drain. Drain hose is not inserted far enough. Then... Check hoses. Check and tighten hose connections. Unclog drain pipe. Contact a plumber if necessary. Tie drain hose to inlet hose or standpipe to prevent it from coming out during drain. It should be inserted about 8-12 inches into the standpipe. Excessive sudsing Check if... Too much detergent or incorrect detergent. Then... Only use detergent with the HE (High-Efficiency) logo. See Detergent Use in the How to Use section on page 16. 26

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NORMAL
SOUNDS
YOU
MAY HEAR
The following sounds may be heard while
the
washer
is operating. They are normal.
Clicking:
Door lock relay when the door locks and unlocks.
Spraying or hissing:
Water spraying or circulating during the cycle.
Humming or gurgling:
Drain pump pumping water from the washer at the end
of a cycle.
Splashing:
Clothes tumbling in the drum during the wash and rinse
cycles.
BEFORE
CALLING
FOR SERVICE
Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at an early
stage. If your washer does not function properly or does not function at all, check the following before you call for service.
Rattling
and
clanking
noise
;heck
if...
Then...
Foreign objects,
such as keys, coins, or safety pins,
Stop washer
and check drum and drain filter for foreign
may be in drum or pump.
objects.
If noise continues
after washer
is restarted,
call for service.
Thumping
sound
Check if...
Then...
Heavy wash loads may produce a thumping
sound.
This is normal.
If sound continues,
washer
is probably
out of balance.
Stop and redistribute wash load.
Washer
load may be out of balance.
Pause the cycle and redistribute the load after the door unlocks.
Washing shoes or tightly tangled clothes.
Vibrating
noise
Check if...
Then...
Shipping bolts and/or packaging materials not removed.
See
Unpacking
and Removing
Shipping
Bolts
in the
Installation
Requirements
on page 8.
Wash load may be unevenly
distributed
in the drum.
Pause the cycle and redistribute the load after the door unlocks.
Not all leveling feet are resting firmly on the floor.
See
Leveling the Washer
in the Installation
Instructions
on
page 11.
Floor not rigid enough.
Make sure that the floor is solid and does not flex.
See
Flooring
in the Installation
Requirements
on page 7.
Water
leaking
around
washer
Check if...
Fill hose connection
is loose at tap or washer.
House drain pipes are clogged.
Drain hose has come out of drain.
Drain hose is not inserted far enough.
Then...
Check hoses. Check and tighten
hose connections.
Unclog drain pipe. Contact a plumber if necessary.
Tie drain hose to inlet hose or standpipe
to prevent it from
coming
out during drain. It should be inserted
about 8-12
inches into the standpipe.
Excessive
sudsing
Check if...
Too much detergent
or incorrect
detergent.
Then...
Only use detergent
with the HE (High-Efficiency)
logo.
See
Detergent
Use
in the How to Use section on
page 16.
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