Kenmore 4885 Use and Care Guide - Page 27

For Service

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BEFORE CALLING FOR SERVICE (cont.) Staining Checkif... Then... Were bleach or softener added directly to the wash load in the drum? Laundry chemicals must be loaded into the dispenser. Washer not unloaded promptly. Clothes not properly sorted. Always remove items from the washer as soon as possible after the cycle is complete. Always wash dark colors separately from light colors and whites to prevent discoloration. If possible, do not wash heavily soiled items with lightly soiled ones. Water in the washer drains slowly or not at all, or the display shows: UC Check if... Then... Drain hose is kinked, pinched, or clogged. Make sure the drain hose is free of clogs, kinks, etc., and is not pinched behind or under the washer. The drain filter is clogged. Clean the drain filter. See Maintenance in the Care and Cleaning section on page 24. Drain discharge is more than 96" above bottom of washer. Adjust or repair drain. Washer fills with water slowly or not at all, or the display shows: Check if... Then... Water supply taps are not open fully. Water line hoses are kinked, pinched, or crushed. Water inlet filters are clogged. Water pressure to tap or house is too low. Make sure that the water taps are open fully. Make sure the hoses are not kinked or oinched. Be careful when moving the washer. Clean the inlet filters. See Maintenance _nthe Care and Cleaning section on page 24. Check another faucet in the house to make sure that household water pressure is adequate. Water supply connected with leak-limiting hoses. Hoses designed to limit leaks if a hose fails can trip falsely and prevent washer from filling. Washer will not turn on Check if... Power cord is not properly plugged in. House fuse is blown, circuit breaker has tripped, or power outage has occurred, Then... Make sure that the plug is plugged securely into a grounded, 3-prong, 120-VAC, 60-Hz. outlet. Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician. Cycle won't start, or the display shows: Check if... The door is not closed properly. Make sure that the door is closed properly and press the START/PAUSE button. After starting a cycle, it may take a few moments before the drum begins to turn or spin. The washer will not operate unless the door is locked. If the door is closed and locked and the open door error message is displayed, call for service. 27

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BEFORE
CALLING
FOR SERVICE
(cont.)
Staining
Checkif...
Then...
Were bleach or softener added directly
to the wash
Laundry chemicals
must be loaded into
the
dispenser.
load in the drum?
Washer not unloaded
promptly.
Always
remove items from the washer as soon as possible
after the cycle is complete.
Clothes not properly sorted.
Always wash dark colors separately
from light colors
and whites
to prevent discoloration.
If possible,
do
not wash heavily
soiled items with lightly soiled ones.
Water
in the
washer
drains
slowly
or not at all, or the display
shows:
Check
if...
Then...
UC
Drain hose is kinked, pinched, or clogged.
Make sure the drain hose is free of clogs, kinks, etc.,
and is not pinched behind or under the washer.
The drain filter is clogged.
Clean the drain filter. See
Maintenance
in the Care and
Cleaning section on page 24.
Drain discharge
is more than 96" above bottom
Adjust or repair drain.
of washer.
Washer
fills
with
water
slowly
or not at all, or the display
shows:
Check
if...
Water supply taps are not open fully.
Water line hoses are kinked, pinched,
or crushed.
Water inlet filters
are clogged.
Water pressure
to tap or house is too low.
Water supply connected
with leak-limiting
hoses.
Then...
Make sure that the water taps are open fully.
Make sure the hoses are not kinked or oinched.
Be careful when moving the washer.
Clean the inlet filters. See
Maintenance
_nthe Care and
Cleaning section on page 24.
Check another faucet in the house to make sure
that household
water pressure
is adequate.
Hoses designed
to limit leaks if a hose fails can trip falsely
and prevent washer from filling.
Washer
will
not turn
on
Check
if...
Then...
Power cord is not properly plugged
in.
Make sure that the plug is plugged securely
into a
grounded,
3-prong,
120-VAC, 60-Hz. outlet.
House fuse is blown, circuit breaker has tripped,
Reset circuit breaker or replace fuse. Do not increase
or power outage has occurred,
fuse capacity. If the problem
is a circuit overload,
have it corrected
by a qualified electrician.
Cycle
won't
start,
or the display
shows:
Check
if...
The door is not closed properly.
Make sure that the door is closed properly and press
the START/PAUSE
button. After starting a cycle, it
may take a few moments
before the drum
begins to
turn or spin. The washer will not operate
unless the door
is locked.
If the door is closed and locked and the open door
error message
is displayed,
call for service.
27