Kenmore 63263 Use and Care Guide - Page 22

Calling, Service - sears

Page 22 highlights

BEFORE CALLING FOR SERVICE You can often correct operating problems yourself. If your microwave oven fails to work properly, operating problem in the list below and try the solutions listed for each problem. If the microwave oven still does not work properly, contact the nearest Sears Authorized Service Sears Authorized Service Centers are fully equipped to handle your service requirements. locate the Center. Problem Possible Causes Oven does not start • Is the power cord plugged in? • Is the door closed? • Is the cooking time set? Arcing or Sparking • Are you using approved cookware? • Is the oven empty? Incorrect time of day Unevenly Cooked Foods Overcooked Foods Undercooked Foods • Have you tried to reset the time of day? • Are you using approved cookware? • Is the glass turntable in the oven? • Did you turn or stir the food while it was cooking? • Were the foods completely defrosted? • Was the time/cooking power level correct? • Was the time/cooking power level correct? • Are you using approved cookware? • Were the foods completely defrosted? • Was the time/cooking power level correct? • Are the ventilation ports clear? improper Defrosting • Are you using approved cookware? • Was the time/cooking power level correct? • Did you turn or stir the food during the defrosting cycle? FEDERAL COMMUNICATIONS STATEMENT (U.S.A. ONLY) COMMISSION WARNING: This equipment generates and uses ISM frequency energy and if not installed and used properly, that is in strict accordance with the manufacturer's instruc- tions, may cause interference to radio and television reception. It has been type tested and found to comply with limits for ISM Equipment pursuant to part 18 of FCC Rules, which are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following: RADIO FREQUENCY INTERFERENCE • Reorient the receiving antenna of the radio or television. • Relocate the Microwave Oven with respect to the receiver. • Move the microwave oven away from the receiver. • Plug the microwave oven into a different outlet so that the microwave oven and the receiver are on different branch circuits. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifi- cation to this microwave oven. It is the responsibility of the user to correct such interference. 22

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BEFORE
CALLING
FOR
SERVICE
You
can
often
correct
operating
problems
yourself.
If your
microwave
oven
fails
to work
properly,
locate
the
operating
problem
in the
list
below
and
try
the
solutions
listed
for each
problem.
If the
microwave
oven
still
does
not
work
properly,
contact
the
nearest
Sears
Authorized
Service
Center.
Sears
Authorized
Service
Centers
are
fully
equipped
to
handle
your
service
requirements.
Problem
Possible
Causes
Oven
does
not
start
• Is the
power
cord
plugged
in?
• Is the
door
closed?
• Is the
cooking
time
set?
Arcing
or Sparking
• Are
you
using
approved
cookware?
• Is the
oven
empty?
Incorrect
time
of day
• Have
you
tried
to
reset
the
time
of day?
Unevenly
Cooked
Foods
• Are
you
using
approved
cookware?
• Is the
glass
turntable
in the
oven?
• Did
you
turn
or stir
the
food
while
it was
cooking?
• Were
the
foods
completely
defrosted?
• Was
the
time/cooking
power
level
correct?
Overcooked
Foods
• Was
the
time/cooking
power
level
correct?
Undercooked
Foods
• Are
you
using
approved
cookware?
• Were
the
foods
completely
defrosted?
• Was
the
time/cooking
power
level
correct?
• Are
the
ventilation
ports
clear?
improper
Defrosting
• Are
you
using
approved
cookware?
• Was
the
time/cooking
power
level
correct?
• Did
you
turn
or stir
the
food
during
the
defrosting
cycle?
FEDERAL
COMMUNICATIONS
COMMISSION
RADIO
FREQUENCY
INTERFERENCE
STATEMENT
(U.S.A.
ONLY)
WARNING:
This
equipment
generates
and
uses
ISM
frequency
energy
and
if not
installed
and
used
properly,
that
is
in strict
accordance
with
the
manufacturer's
instruc-
tions,
may
cause
interference
to radio
and
television
reception.
It has
been
type
tested
and
found
to
comply
with
limits
for
ISM
Equipment
pursuant
to
part
18 of
FCC
Rules,
which
are
designed
to
provide
reasonable
protection
against
such
interference
in a
residential
installation.
However,
there
is no
guarantee
that
interference
will
not
occur
in a particular
installation.
If this
equipment
does
cause
interference
to radio
or television
recep-
tion,
which
can
be
determined
by turning
the
equip-
ment
off
and
on,
the
user
is encouraged
to try
to cor-
rect
the
interference
by one
or more
of the
following:
Reorient
the
receiving
antenna
of the
radio
or televi-
sion.
Relocate
the
Microwave
Oven
with
respect
to the
receiver.
Move
the
microwave
oven
away
from
the
receiver.
Plug
the
microwave
oven
into
a different
outlet
so
that
the
microwave
oven
and
the
receiver
are
on
dif-
ferent
branch
circuits.
The
manufacturer
is not
responsible
for
any
radio
or TV
interference
caused
by unauthorized
modifi-
cation
to this
microwave
oven.
It is the
responsibility
of
the
user
to
correct
such
interference.
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