Kenmore 7755 Use and Care Guide - Page 39

Before, You Call

Page 39 highlights

Before You Call • Solutions to Common Problems Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance. OCCURRENCE Range is not level. POSSIBLE CAUSE/SOLUTiON Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust leveling legs at base of range until the oven rack is level. Be sure floor is level and is strong and stable enough to adequately support range. If floor is sagging or sloping, contact a carpenter to correct the situation. Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are square and have sufficient room for range clearance. Cannot move appliance easily. Appliance must be accessible for service, Cabinets not square or are built in too tightly. Contact builder or installer to make appliance accessible. Carpet interferes with range. Provide sufficient space so range can be lifted over carpet. Oven control beeps and displays code error (for example Fll). any F Electronic control has detected a fault condition. Press STOP to clear the display and stop beeping. Reprogram oven. If fault recurs, record fault number. Press STOP and call 1-800-4=MY-HOME ® for assistance (See back cover). Surface burners do not light. Surface burner flame burns half way around. Surface burner flame is orange. Oven does not operate. Surface Control knob has not been completely turned to LITE. Push in and turn the Surface Control knob to LITE until burner ignites and then turn control knob to desired flame size. Burner ports are clogged. With the burners OFF, use a small-gauge wire or needle to clean ports. See Cleaning the Cooktop Contoured Weft Areas, Burner Caps, Burner Heads & Grates in the General Care & Cleaning section for complete instructions. Range power cord is disconnected from outlet (electric ignition models only). Be sure cord is securely plugged into the outlet. Electrical power outage (electric ignition models only). Burners can be tit manually. See Setting Surface Controls. Burner ports are clogged. With the burner OFF, clean ports by using a small-gauge wire or needle. Moisture is present after cleaning. Lightly fan the flame and allow burner to operate until flame is full. Dry the burners thoroughly and follow instructions under Cleaning the Cooktop Contoured Weft Areas, Burner Caps, Burner Heads & Grates in the General Care & Cleaning section. Dust particles in main line. Allow the burner to operate a few minutes until flame turns blue. In coastal areas, a slightly orange flame is unavoidable due to salt air. No electrical power to the appliance. See steps under Entire Appliance Does Not Operate in the "Before You Calf checklist (this section). ........... ',i ...... Entire appliance does not operate. Be sure the oven controls are set correctly for the desired function. See Setting Oven Controls or Entire Appliance Does Not Operate (see below). Make sure power cord/plug is plugged correctly into outlet. Check household circuit breakers. Oven light or lights do not work. Service wiring is not complete. Call 1-800-4=MY-HOME ® for assistance (See back cover). Power outage. Check house lights to be sure. Call your local electric company for service. Burned-out or loose bulb. See Changing the Oven Lights in the General Care & Cleaning section for complete instructions. 39

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42

Before
You Call
Solutions
to Common
Problems
Before
you call
for
service,
review this list. It may save you time and expense. The list includes common
occurrences
that are not the result of defective workmanship
or materials
in this appliance.
OCCURRENCE
Range
is not level.
POSSIBLE
CAUSE/SOLUTiON
Poor installation.
Place oven rack in center of oven. Place a level on the oven rack. Adjust
leveling
legs at base of range until the oven rack is level.
Be sure floor
is level and is strong
and stable
enough
to adequately
support
range.
If floor is sagging
or sloping,
contact
a carpenter
to correct
the situation.
Kitchen
cabinet
alignment
may
make
range
appear
unlevel.
Be sure
cabinets
are
square
and have sufficient
room for range
clearance.
Cannot
move
appliance
easily.
Appliance
Cabinets
not
square
or
are built
in too
tightly.
Contact
builder
or
installer
to make
must
be accessible
for
service,
appliance
accessible.
Carpet
interferes
with range.
Provide sufficient
space so range can be lifted over carpet.
Oven
control
beeps
and
displays
any
F
Electronic
control
has detected
a fault
condition.
Press
STOP
to clear the display
and
code
error
(for example
Fll).
stop beeping.
Reprogram
oven. If fault recurs, record fault number. Press STOP and call
1-800-4=MY-HOME
® for assistance
(See
back
cover).
Surface
burners
do not light.
Surface
burner
flame
burns
half way
around.
Surface
burner
flame
is orange.
Surface
Control
knob has not been
completely
turned
to LITE.
Push in and turn the
...........
Surface
Control
knob to LITE
until burner
ignites
and then turn control
knob to
',i
desired
flame
size
.
......
Burner
ports are clogged.
With the burners
OFF,
use a small-gauge
wire or needle
to clean
ports.
See
Cleaning
the Cooktop
Contoured
Weft Areas,
Burner
Caps,
Burner
Heads
& Grates
in the General
Care & Cleaning
section for complete
instructions.
Oven does
not operate.
Range
power
cord is disconnected
from
outlet
(electric
ignition
models
only).
Be
sure cord is securely
plugged
into the outlet.
Electrical
power
outage
(electric
ignition
models
only).
Burners
can be tit manually.
See
Setting
Surface Controls.
Burner
ports are clogged.
With
the burner
OFF,
clean
ports
by using
a small-gauge
wire or needle.
Moisture
is present
after cleaning.
Lightly
fan the flame
and allow
burner
to operate
until flame
is full. Dry the burners
thoroughly
and follow
instructions
under
Cleaning
the Cooktop
Contoured
Weft Areas,
Burner
Caps,
Burner
Heads
& Grates
in the
General
Care & Cleaning
section.
Dust particles
in main line. Allow
the burner
to operate
a few minutes
until flame
turns
blue.
In coastal
areas,
a slightly
orange
flame
is unavoidable
due to salt air.
No electrical
power
to the appliance.
See steps
under
Entire
Appliance
Does
Not
Operate
in the "Before
You Calf
checklist
(this section).
Be sure the oven controls
are set correctly
for the desired function.
See Setting
Oven
Controls
or
Entire
Appliance
Does
Not Operate
(see below).
Entire
appliance
does not operate.
Make
sure
power
cord/plug
is plugged
correctly
into outlet.
Check
household
circuit
breakers.
Service
wiring
is not
complete.
Call
1-800-4=MY-HOME
®
for assistance
(See
back
cover).
Oven
light or lights do not
work.
Power outage. Check house lights to be sure. Call your local electric company for service.
Burned-out
or loose bulb. See Changing
the Oven
Lights
in the General
Care &
Cleaning
section
for complete
instructions.
39