Kenwood DDX9902S Operation Manual - Page 77
Troubleshooting - firmware
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REFERENCES "SXM Subscription Updated - Press Enter to Continue": • Your subscription has been updated. Press the appropriate button to continue. "SXM Channel Locked" • The selected channel has been locked by the parental controls. Enter the parental code when you are asked. (Page 40) "SXM Incorrect Lock Code" • The selected channel is a mature or parental lock channel, and locked by the parental code. Enter the correct parental code to unlock it. Troubleshooting What appears to be trouble is not always serious. Check the following points before calling a service center. • For operations with the external components, refer also to the instructions supplied with the adapters used for the connections (as well as the instructions supplied with the external components). R General No sound comes out of the speakers. • Adjust the volume to the optimum level. • Check the cords and connections. No picture is displayed on the screen. • Turn on the screen. (Page 6) The unit does not work at all. • Reset the unit. (Page 3) R Discs Recordable/Rewritable discs cannot be played back. • Insert a finalized disc. • Finalize the discs with the component which you used for recording. Tracks on the Recordable/Rewritable discs cannot be skipped. • Insert a finalized disc. • Finalize the discs with the component which you used for recording. Playback does not start. • The format of files is not supported by the unit. No picture appears on the external monitor. • Connect the video cord correctly. • Select the correct input on the external monitor. MPEG1/MPEG2/MP3/WMA/AAC discs cannot be played back. • Record the tracks using a compatible application on the appropriate discs. (Page 72) • Add appropriate extension codes to the file names. Tracks on the Recordable/Rewritable discs are not played back as you have intended them to play. • Playback order may differ from the one played back using other players. R USB "Reading" does not disappear from the screen. • Turn the power off and on again. While playing a track, sound is sometimes interrupted. • The tracks are not properly copied into the USB device. Copy the tracks again, and try again. Tracks are not played back as you have intended them to play. • Playback order may differ from the one played back using other players. R iPod/iPhone No sound comes out of the speakers. • Disconnect the iPod/iPhone, then connect it again. • Select another source, then reselect "iPod". The iPod/iPhone does not turn on or does not work. • Check the connecting cable and its connection. • Update the firmware version. • Charge the battery. • Reset the iPod/iPhone. Sound is distorted. • Deactivate the equalizer either on this unit or the iPod/iPhone. A lot of noise is generated. • Turn off (uncheck) "VoiceOver" on the iPod/ iPhone. For details, visit . No operations are available when playing back a track containing artwork. • Operate the unit after the artwork has loaded. The iPod/iPhone not compatible with CarPlay cannot be connected via Bluetooth. • Select [ON] for on the menu screen. (Page 20) 76