Kenwood KDC-X494 kdcx494 (pdf) - Page 41

Troubleshooting Guide Some functions of this unit may be disabled by some settings made on this unit. ! • Cannot set up Display. ▲ 36 Demo Mode of (page 16) is not set to Off. ! • Cannot set up the subwoofer. • Cannot set up the low pass filter. • No output from the subwoofer. ▲ "SubWoofer" of (page 7) is not set to On. ! Cannot set up the subwoofer Phase. ▲ "LPF SubWoofer ADJ" of (page 7) is set to "Through". What might seem to be a malfunction in your unit may just be the result of slight misoperation or miswiring. Before calling service, first check the following table for possible problems. General ? The Key beep does not sound  The preout jack is being used.  The Key beep cannot be output from the preout jack. Tuner source ? Radio reception is poor.  The car antenna is not extended.  Pull the antenna out all the way. Disc source ? The specified disc does not play, but another one plays instead.  The specified CD is quite dirty.  Clean the CD, referring to the CD cleaning of the section on (page 3).  The disc is severely scratched.  Try another disc instead. Audio file source ? The sound skips when an Audio file is being played.  The media is scratched or dirty.  Clean the media, referring to the CD cleaning of the section on (page 3).  The recording condition is bad.  Record the media again or use another media. The messages shown below display your systems condition. TOC Error: • No disc has been loaded in the disc magazine. • The CD is quite dirty. The CD is upsidedown. The CD is scratched a lot. Error 05: The disc is unreadable. Error 77: The unit is malfunctioning for some reason.  Press the reset button on the unit. If the "Error 77" code does not disappear, consult your nearest service center. Error 99: Something is wrong with the disc magazine. Or the unit is malfunctioning for some reason.  Check the disc magazine. And then press the reset button on the unit. If the "Error 99" code does not disappear, consult your nearest service center. IN (Blink): The CD player section is not operating properly.  Reinsert the CD. If the CD cannot be ejected or the display continues to flash even when the CD has been properly reinserted, please switch off the power and consult your nearest service center. Protect (Blink): The speaker wire has a short-circuit or touches the chassis of the vehicle, and then the protection function is activated.  Wire or insulate the speaker cable properly and press the reset button. If the "Protect" code does not disappear, consult your nearest service center. Unsupported File: An Audio file is played with a format that this unit can't support. Copy Protection: A copy-protected file is played. Read Error: The file system of the connected USB device is broken.  Copy the files and folders for the USB device again. If the error message is still displayed, initialize the USB device or use other USB devices. No Device: The USB device is selected as a source although no USB device is connected.  Change the source to any source other than USB. Connect an USB device, and change the source to USB again. N/A Device: • An unsupported USB device is connected. • Connection to the iPod has failed.  Check that the connected iPod is an iPod that is supported. See (page 39) for information on supported iPods. English | 41