Kenwood KTC-H2A1 Instruction Manual - Page 18

Troubleshooting guide continued, Troubleshooting guide, Specifications

Page 18 highlights

Troubleshooting guide Problem iNnodipcoawtoerr/odnisHpelarey2nAontyiwllhuemrein(aptoewde) r No sound Display reads "Acquiring Signal" Possible Cause Solution Power supply/cigarette lighter adapter not properly connected Blown fuse in cigarette lighter adapter Audio cable/cassette adapter not properly connected Make sure power supply/adapter is properly connected Check the fuse; if blown, replace with supplied spare fuse Make sure cable/adapter is properly connected Signal is weak or can't be found Check the Antenna Signal screen (see page 33); Change the antenna/vehicle location to maximize signal quality Metallic window screen is interfering with reception Move antenna to window with a non-metallic screen Display reads "Antenna Error" Display reads "Call 1-888-539-SIRIUS to Subscribe" Display reads "Invalid Channel" The antenna is not connected The antenna or cable is faulty SIRIUS subscription has not been activated Stream entered is invalid Verify antenna connections Replace antenna Call SIRIUS to activate your subscription Select a different SIRIUS stream 34 Here2Anywhere Instruction Manual (ver. 2) Troubleshooting guide (continued) Problem Possible Cause eHrerroen2eAonuyswlyhere operates Microprocessor error Sound mutes intermittently Metallic window screen is interfering with reception Solution Turn the power off (press the POWER button), wait 5 - 10 seconds, then turn the power on again. Turn the unit's power off, remove it from the dock, wait 5 - 10 seconds, replace it in the dock and turn the power back on. If the problem persists, consult your Kenwood dealer. Move antenna to window with a non-metallic screen Specifications: Audio output (100 ~ 250 ohms 950mV RMS Fuse 3A fast blow Power supply requirements 9 ~ 16V, negative ground Dimensions 5"(W) x 45/16"(D) x 13/4"(H) Here2Anywhere Instruction Manual (ver. 2) 35

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19

Troubleshooting guide (continued)
Here
2
Anywhere Instruction Manual (ver. 2)
35
Troubleshooting guide
Here
2
Anywhere Instruction Manual (ver. 2)
34
Problem
Possible Cause
Solution
No power on Here
2
Anywhere (power
indicator /display not illuminated)
Power supply/cigarette lighter
adapter not properly connected
Blown fuse in cigarette lighter
adapter
Make sure power supply/adapter
is properly connected
Check the fuse; if blown, replace
with supplied spare fuse
No sound
Audio cable/cassette adapter not
properly connected
Make sure cable/adapter is
properly connected
Display reads “Acquiring Signal”
Signal is weak or can’t be found
Metallic window screen is
interfering with reception
Check the
Antenna Signal
screen
(see page 33); Change the
antenna/vehicle location to
maximize signal quality
Move antenna to window with a
non-metallic screen
Display reads “Antenna Error”
The antenna is not connected
The antenna or cable is faulty
Verify antenna connections
Replace antenna
Display reads “Call 1-888-539-SIRIUS to
Subscribe”
SIRIUS subscription has not been
activated
Call SIRIUS to activate your
subscription
Display reads “Invalid Channel”
Stream entered is invalid
Select a different SIRIUS stream
Problem
Possible Cause
Solution
Here
2
Anywhere operates
erroneously
Microprocessor error
Turn the power off (press the
POWER button), wait 5 – 10
seconds, then turn the power on
again.
Turn the unit’s power off, remove
it from the dock, wait 5 – 10
seconds, replace it in the dock
and turn the power back on.
If the problem persists, consult
your Kenwood dealer.
Sound mutes intermittently
Metallic window screen is
interfering with reception
Move antenna to window with a
non-metallic screen
Specifications:
Audio output (100 ~ 250 ohms) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .950mV RMS
Fuse
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3A fast blow
Power supply requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 ~ 16V, negative ground
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5”(W) x 4
5
/
16
”(D) x 1
3
/
4
”(H)