Kenwood KTC-HR300 Instruction Manual - Page 13
Troubleshooting Guide - tuner
UPC - 019048183231
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Troubleshooting Guide What might appear to be a malfunction in your unit may just be the result of slight misoperation or miswiring. Before calling service, first check the following table for possible problems. ? The HD Radio mode cannot be selected. ✔ The connection wire is not connected. ☞ Use the connection wire to connect the control unit and the HD Radio tuner. ? Nothing happens when the buttons are pressed. ✔ The computer chip in the unit is not functioning normally. ☞ Press the reset button on the Control/Controller unit. ? No sound can be heard, or the volume is low. ✔ The input/output wires or wiring harness are connected incorrectly. ☞ Reconnect the input/output wires and/or the wiring harness correctly. See the section on . ✔ The preset broadcast station is not transmitting in the mode that was set with . ☞ Please set to "Auto". ✔ It switches between the Digital broadcasting and Analog broadcasting too often. ☞ If the receiving condition is bad, should be set to "Analog". ✔ In digital AM broadcasting, receive mode switches between stereo and monaural too often. ☞ Receiving condition is bad or unstable. Stereo is chosen when receiving condition is good, and it switches to monaural when the condition becomes bad. ✔ The source mode was changed or the power switch was turned on. ☞ The monaural signals are received several seconds after power-on or after FM tuning to an HD Radio station. ? Radio reception is poor. ✔ The car antenna is not extended. ☞ Pull the antenna out all the way. ✔ The antenna control wire is not connected. ☞ Connect the wire correctly, referring to the section on . ? The tuner cannot be used by the Dual Zone System. ✔ The HD Radio source cannot be selected by the Dual Zone System. ☞ An internal source other than Tuner can be selected. The messages shown below display your systems condition. Linking: Although the Sub channel was selected, it is under reading or has not been received. HD# Off/ #CH Off/ OFF: • The Sub channel, which cannot be used, was selected. • is set to "Analog"; therefore, the channel cannot be used. ➪ Set (page 4/ 9) to "Auto" or "Digital". ⁄ • In HD Radio mode, the display of Station Name or Song title should be set up. The channel information cannot be displayed in the Frequency display. (page 6/ 9) English | 13