KitchenAid KMC4241CA Owners Manual - Page 22

WARRANTY AND SERVICE HASSLE-FREE REPLACEMENT WARRANTY - 50 UNITED STATES, DISTRICT OF COLUMBIA, AND PUERTO RICO We're so confident the quality of our products meets the exacting standards of KitchenAid that, if your Multi-Cooker should fail within the first year of ownership, KitchenAid will arrange to deliver an identical or comparable replacement to your door free of charge and arrange to have your original Multi-Cooker returned to us. Your replacement unit will also be covered by our one year limited warranty. If your Multi-Cooker should fail within the first year of ownership, simply call our toll-free Customer eXperience Center at 1-800-541-6390 Monday through Friday. Please have your original sales receipt available when you call. Proof of purchase will be required to initiate the claim. Give the consultant your complete shipping address. (No P.O. Box numbers, please.) When you receive your replacement Multi-Cooker, use the carton, packing materials, and prepaid shipping label to pack up your original Multi-Cooker and send it back to KitchenAid. HASSLE-FREE REPLACEMENT WARRANTY - CANADA We're so confident the quality of our products meets the exacting standards of the KitchenAid brand that, if your Multi-Cooker should fail within the first year of ownership, we will replace your Multi-Cooker with an identical or comparable replacement. Your replacement unit will also be covered by our one year limited warranty. If your Multi-Cooker should fail within the first year of ownership, simply call our toll-free Customer eXperience Center at 1-800-807-6777 Monday through Friday. Please have your original sales receipt available when you call. Proof of purchase will be required to initiate the claim. Give the consultant your complete shipping address. When you receive your replacement Multi-Cooker, use the carton, packing materials, and prepaid shipping label to pack up your original Multi-Cooker and send it back to KitchenAid. ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES, OR ORDERING ACCESSORIES AND REPLACEMENT PARTS In the United States and Puerto Rico: For service information, or to order accessories or replacement parts, call toll-free at 1-800-541-6390 or write to: Customer eXperience Center, KitchenAid Small Appliances, P.O. Box 218, St. Joseph, MI 49085-0218 Outside the United States and Puerto Rico: Consult your local KitchenAid dealer or the store where you purchased the Multi-Cooker for information on how to obtain service. For service information in Canada: Call toll-free 1-800-807-6777. For service information in Mexico: Call toll-free 01-800-0022-767. © 2016 All rights reserved. KITCHENAID and the design of the Stand Mixer are trademarks in the U.S. and elsewhere. Used under license in Canada. 22 | WARRANTY AND SERVICE