Konica Minolta HP PageWide XL 4000 MFP User Guide

Konica Minolta HP PageWide XL 4000 MFP Manual

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  • Konica Minolta HP PageWide XL 4000 MFP | User Guide - Page 1
    HP PageWide XL 4000 Printer User guide
  • Konica Minolta HP PageWide XL 4000 MFP | User Guide - Page 2
    to change without notice. The only warranties for HP products and services are set forth in the express warranty statement accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
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    ...6 Front panel ...7 HP Utility ...11 Embedded Web Server ...11 Turn the printer on and off ...13 Internal prints ...13 Preparing your printer ...14 Accessibility ...23 Other sources of information ...23 2 Paper handling ...24 General information and tips ...25 Supported paper types ...26 Paper
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    items ...66 Link configuration methods ...70 Troubleshooting ...71 5 Sending a job to print ...75 Print from the driver ...76 Print from a USB flash drive 105 9 Maintenance ...107 Check printer status ...108 Clean the exterior of the printer ...108 Move or store the printer ...108 Move or store the
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    need help ...116 Request support ...117 Customer Self-Repair ...117 Service information ...117 12 Retrieving printer usage information ...118 Get printer usage and accounting information 119 Get usage information ...119 Get detailed job accounting information ...121 13 Printer specifications ...123
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    vi ENWW
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    1 Introduction ● Welcome to your printer ● Safety precautions ● Main components ● Front panel ● HP Utility ● Embedded Web Server ● Turn the printer on and off ● Internal prints ● Preparing your printer ● Accessibility ● Other sources of information ENWW 1
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    Run at costs comparable to low-volume. ● Produce excellent technical documents: crisp lines, fine detail, and smooth grayscales. ● HP PageWide XL pigment ink and cost of managing individual drivers by using the HP Designjet Universal Print Driver. Safety precautions Before using your printer, read
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    . The printer uses one power cord. Unplug the power cord before servicing the printer. To avoid the risk of electric shock: ● The printer must be voltage specified on the nameplate. ● Use only the power cord supplied by HP with the printer. Do not use a damaged power cord. Do not use the power cord
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    handling HP recommends that you wear gloves when handling the ink maintenance cartridge or waste container. Warnings and cautions The following symbols are used in this manual to ensure the proper use of the printer and to prevent the printer from being damaged. Follow the instructions marked with
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    and safety instructions. Crush hazard. Keep hands away from the moving service carriage. This label is located by the access to the service carriage, cleaning container and by the access to the service carriage. Do not use the drawers as stairs: the printer could overbalance. This label is located on
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    Main components The following front and rear views of the printer illustrate the main components. Front view 1. Print bar 2. Front panel 3. Ink cartridges 4. Paper access front cover 5. Drawer 6. Maintenance cartridge Rear view 1. Output module 2. Paper output 3.
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    is displayed on the front panel's home screen. 2. The front panel itself: an 8 inch, full-color, touch-sensitive screen with a graphical user interface. 3. A loudspeaker. 4. The Power key, with which you can turn the printer on or off, or wake up from sleep mode. The key is illuminated when the
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    the bottom of the screen: ● The first main screen provides direct access to the important printer functions, depending on your printer model and accessories. ● The all-app screen displays a list of all apps available in your printer, and the status of each of them. ● The widget screen enables you to
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    . When printing, the yellow light remains at the left, and a white moving light appears. Yellow light The printer can print, but there is something wrong. If the problem persists, contact your support representative. While printing, you will see a yellow instead of a white light. Red light The
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    blinks. To change the time that elapses before sleep mode, see Change system options on page 10. Printer Monitoring (with the Print Spooler) and Remote Printer Management with the HP Utility and Web JetAdmin continue to be available during sleep mode. Some remote management tasks offer the option
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    . Embedded Web Server The Embedded Web Server is a Web server running inside the printer. You can use it to obtain printer information, manage settings and presets, install new firmware, and troubleshoot problems. Service engineers can use it to retrieve internal information that helps to diagnose
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    Embedded Web Server on any computer, open your Web browser and enter the printer's IP address in the browser's address bar. The Embedded Web Server window in your Web browser options. If you specify a language that it cannot support, it functions in English. To change the language, change your Web
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    turn it back on, use the power switch at the rear. When the printer is powered back on, it takes about 3 minutes to initialize and check the print bar. Preparing the print bar takes about 75 seconds. However, if the printer has been off for 2 weeks or more, preparing the print bar could take up to
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    rendering demo ◦ Print GIS map ● User information prints ◦ Usage report shows estimates HP-GL/2 palette shows the color or grayscale definitions in the currently selected color palette ◦ PostScript font list shows PostScript fonts available (PostScript printers only) ◦ Print folder pattern ● Service
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    a working network configuration for most networks. The printer's other settings remain unchanged. Connect a computer to the printer by network (Windows) The following instructions apply if you intend to print from software applications using a printer driver. See Sending a job to print on page
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    The printer does not support AppleTalk. The following instructions apply if you intend to print from software applications using a printer driver. service name of your printer. 2. Insert the HP Start-up Kit DVD into your DVD drive. 3. Open the DVD icon on your desktop. 4. When the Pagewide Printer
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    and troubleshoot the printer's connectivity and start benefitting from connecting your printer. If you are part of the HP Designjet Partner Link Pay-per-use service, remember to go to the Connectivity app and select Printer services > Register new service in order to register the printer service
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    is detected, you will be provided with a description of the problem and some possible solutions. Configure email printing through HP Connected The HP Connected service makes it easy to send jobs to your printer by attaching them to an email message. You must accept the "Connectivity agreement
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    manually. ● Firmware update history: A list of firmware versions that have been installed in the printer. It is usually possible to reinstall the version immediately before the version that is currently installed, if you have some problem printer. This is not the same email address that is used by HP
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    . ● Enable HP Connected Center connectivity. ● User sessions: Enable or disable automatic log-out after 1, 3, or 5 minutes. ● EWS: Enable or disable the Embedded Web Server. ● Printer access control: Enable, disable, or change the administrator password. ● Printing & management Web services: Enable
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    hold for accounting". The account ID can be set in the printer driver when sending the job. If the job is set "on hold for accounting" by the printer, you can introduce the account ID in the Embedded Web Server, HP Designjet Utility, HP Utility, or front panel, by going to the job queue and
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    You can find last Windows drivers available at http://www.hp.com/go/PageWideXL/drivers. The Universal driver is recommended if you have a fleet of HP Designjet and PageWide XL printers: it Unfaicvileitartseas ilnWstailnladtioonwansddqruievueemr afnoargefmleenett. Tohfe HdrPiveDr iencsluigdensjHePt
  • Konica Minolta HP PageWide XL 4000 MFP | User Guide - Page 29
    to making its products and services accessible to people with disabilities. Other sources of information The following documents can be downloaded from http://www.hp.com/go/pagewidexlseries/support/ manuals/: ● Introductory information ● User's guide ● Legal information ● Limited warranty The
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    2 Paper handling ● General information and tips ● Supported paper types ● Paper status ● Load paper ● Unload paper ● Paper options ● Store paper ● Cannot load paper ● Protect a paper type ● Paper jam 24 Chapter 2 Paper handling ENWW
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    photo paper, wear cotton gloves to avoid transferring oils onto the paper. ● Each drawer can be loaded with two paper rolls (front and rear). Your printer has one or two drawers: the second may be purchased as an accessory. The roll positions are numbered 1 and 2 in the top drawer, 3 and 4 in
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    paper types The following paper types are compatible with your printer. Supported HP papers Name Plain paper HP Universal Bond Paper, 3-in core HP Bright White Inkjet Paper, 3-in core HP Premium Bond Paper, 3-in core Coated paper HP Universal Heavyweight Coated Paper, 3-in core Poster paper
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    Satin Poster Paper, 3-in core HP Gloss Poster Paper, 3-in core Banner HP Matte Polypropylene, 3-in core Other supported paper types Plain papers Plain paper < 90 g/m² Plain paper 90-110 g/m² Plain paper > 110 g/m² Recycled Colored paper Technical papers ● ● Vellum ● Translucent bond
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    Blueprint ● Blueprint Paper status The paper source displays the drawers in your printer, and one of the following status messages for each roll: ● Low paper app to access the paper menu, then press Load. TIP: If the printer is not printing and the lock light on the drawer is off, you can skip
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    2. Open the drawer. WARNING! Do not stand on the drawer: the printer could fall over. TIP: You can load more than one roll at the same time. TIP: Load heavier rolls in upper drawers; they can weigh
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    5. Place the roll into the drawer between the hubs, with the paper edge as shown. Do not load the roll at an angle, like this: 6. Slide the hubs back towards the center so that they engage with the roll. 7. Ensure that the hubs are fitted tightly to the roll on both sides. 30 Chapter 2 Paper
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    8. Important: Close the locking levers on the left and right hubs. 9. Feed the paper into the appropriate slot: the front slot for the front roll, the rear slot for the rear roll. TIP: The rear roll may need extra roll-ups to facilitate automatic feeding. Do not stop feeding until the paper is
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    that helps. 14. When you are ready, press Finish and check. The printer checks the position, width, and length of the loaded paper. The width and then executes Finish and check automatically. Unload paper 1. Ensure that the printer is not printing and that the lock light on the drawer is off. 2.
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    in a humid environment, its width when loaded can vary, and it may even jam in the printer. To avoid this, store this kind of paper in its packaging in humid conditions. Remove it from the printer in conditions of low temperature and high humidity (such as 15°C and 80% relative humidity). If
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    specifications. TIP: When loading rear rolls, you must feed more paper manually (about 40 cm, or 16 in) than with front rolls. Protect a paper just select the paper type explicitly when submitting the job from a printer driver or other job submission software. NOTE: If a protected paper type is
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    Paper jam When the printer detects a jam, it tries to resolve the issue automatically. If it cannot, it stops, and you must fix the problem manually. The front panel starts the paper jam wizard to display where the jam occurs and how to fix it. Clear the paper jam as instructed on each screen of
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    is there already. CAUTION: Take care not to cut yourself when moving the cutter. CAUTION: Do not dismantle the cutter assembly: refer it to qualified service personnel for servicing. 36 Chapter 2 Paper handling ENWW
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    5. Remove the paper, cutting it manually if necessary. 6. Make sure there are no loose pieces of paper left in the drawer. 7. Close the front cover of the drawer. 8. Rewind the paper. ENWW Paper jam 37
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    the slot. 11. Use the paper-cut button to cut the leading edge again. 12. Close the drawer. 13. Wait until the printer is ready for paper. 14. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed
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    purpose, not a single blade. 4. Make sure there are no loose pieces of paper left. 5. Close the front cover. 6. Wait until the printer is ready for paper. 7. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed
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    3. Push the button to raise the output module. 4. Pull out the paper. CAUTION: Be careful not to touch the pinchwheels: they are sharp and can cut your fingers. 5. Make sure there are no loose pieces of paper left. 40 Chapter 2 Paper handling ENWW
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    6. Close the output module. 7. Wait until the printer is ready for paper. 8. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed. Paper jam in
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    3. Open the stacker. 4. Pull out the paper. 5. Close the rear cover. 6. Close the stacker. 7. Wait until the printer is ready for paper. 8. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed. 42 Chapter 2
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    input 1. Open the fan-fold cover to stop the folder motor and cut the power supply to it. 2. If necessary, cut the paper between the printer and the tray. 3. Remove the paper from the no-fold tray. 4. Unlatch and lift the folder input. 5. Pull out the paper from the tray. 6. Push
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    Paper jam in the no-fold tray IMPORTANT: This operation must be performed by a service engineer or by someone else with appropriate training. 1. Open the top cover of the tray. 2. Cut the paper between the printer and the folder, if necessary. 3. Remove the paper. 44 Chapter 2 Paper handling ENWW
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    Remove any remaining pieces of paper. 4. Close the cover. 5. Ensure that the metal pieces remain on the cover. 6. Wait until the printer is ready for paper. 7. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed
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    path 1. Open the cross-folding cover. 2. Remove the paper. CAUTION: Take care to avoid injury. 3. Close the cover. 4. Wait until the printer is ready for paper. 5. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been
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    2. Remove the high-capacity stacker. You can pull the stacker by the beam at the rear of the tray. 3. Cut the paper between the printer and the high-capacity stacker, if necessary. 4. Remove the paper from the high-capacity stacker. 5. Remove the paper from the printer. ENWW Paper jam 47
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    6. Close the output module. 7. Reconnect the high-capacity stacker. 8. Wait until the printer is ready for paper. 9. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed. 48 Chapter 2 Paper handling ENWW
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    3 Ink system ● Ink cartridges ● Print bar ● Cleaning container ● Maintenance cartridge ● Safe mode ENWW 49
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    but removing and reinserting it may solve the problem. ● Replace: The cartridge has been PageWide Printer 400 ml C1Q57A C1Q58A C1Q59A C1Q60A C1Q61A HP 843A 400-ml Black Ink Cartridge HP 843A 400-ml Cyan Ink Cartridge HP 843A 400-ml Magenta Ink Cartridge HP 843A 400-ml Yellow Ink Cartridge HP
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    HP 843B 400-ml Cyan Ink Cartridge HP 843B 400-ml Magenta Ink Cartridge HP 843B 400-ml Yellow Ink Cartridge HP 843C 400-ml Black Ink Cartridge HP 843C 400-ml Cyan Ink Cartridge HP 843C 400-ml Magenta Ink Cartridge HP a cartridge runs out of ink, the printer will automatically try to switch to the
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    and push it in as far as it will go. 5. Follow the instructions in the front panel. 6. When you have replaced all cartridges that you date in the the ink cartridge information on the front panel. Ink cartridge troubleshooting 1. Check that you have the correct type of cartridge (model number).
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    of 8 printheads, numbered 1 to 8 from left to right, looking at the printer from the front. The paper advances at high speed underneath the print bar, which the printheads are automatically tested at regular intervals, and automatically serviced when necessary. This takes a little time and can
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    number The HP 841 printhead has the part number C1Q19A. Replace printheads Printheads rarely need to be replaced, but the front panel will tell you when a printhead is failing or has reached the end of its life. Alternatively, a test print may indicate a printhead problem before the printer detects
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    1. Ensure that all ink cartridges are at least 25% full. 2. Start the printhead replacement from the front panel: press , then the Printhead tab, then Replace. 3. Open the top stacker. 4. Wait for the printbar to reach the replacement position. 5. Open the top cover with both hands by pressing the
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    9. Lift the latch. 56 Chapter 3 Ink system ENWW
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    10. Extract the printhead carefully. IMPORTANT: Printheads are fragile. Leave the printhead oriented as shown below, if you intend to use it again later. Never touch the nozzles, which could damage them. If you remove multiple printheads and intend to use them later, make sure to keep them in the
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    maintenance The printer and the maintenance cartridge clean the printheads automatically. Avoid removing printheads unnecessarily. Printhead troubleshooting 1. Check that the printhead cover. 5. If you still have problems when printing, see Print quality on page 101. 58 Chapter 3 Ink system ENWW
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    container is not detected. ● Almost full: This is estimated by the printer. ● Full: The printer has stopped printing. It will continue after the cleaning container has been replaced. Cleaning container part number The HP 841 cleaning container has the part number F9J47A. Replace the cleaning
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    comply with all applicable federal, state, and local regulations when disposing of ink system consumables. Cleaning container troubleshooting If the cleaning container is correctly installed but the printer does not detect it, first try taking it out and putting it back again. If that fails, call
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    The printer will refuse to Almost finished ● Finished Maintenance cartridge part number The HP 841 maintenance cartridge has the part number F9J48A. Replace not become dry. If the front panel shows an error, close the service door. 1. Remove the packaging from the new maintenance cartridge. 2. Start
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    4. To remove the maintenance cartridge, grip the handle and slide it out. 5. If you intend to insert a partially used replacement cartridge, make a note of the percentage of cloth remaining, which is shown approximately on the side of the cartridge. You will be asked for this figure later. 62
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    need replacing. Maintenance cartridge troubleshooting If the printer does not detect the maintenance cartridge that you have inserted, open the door and make sure the maintenance cartridge is correctly inserted. If this does not solve the problem, contact your support representative. Safe mode Under
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    , performance, durability, and value-with every print. NOTE: This printer is not designed to use continuous ink systems. To resume printing, remove the continuous ink system and install genuine HP (or compatible) cartridges. NOTE: This printer is designed for ink cartridges to be used until they are
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    4 Networking ● Introduction ● Control network protocols ● Front-panel menu items ● Link configuration methods ● Troubleshooting ENWW 65
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    manually configure the link using the printer's front panel, or through other configuration tools once network communication is established. The printer can support the HP Jetdirect Print Server Administrator's Guide for your print server model. Front-panel menu items To access the printer network
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    to identify the device. This name is listed on the HP Jetdirect configuration page. The default host name is NPIxxxxxx, where Manual) Configure parameters directly from the printer control panel: IP Address: The unique IP address of the printer (n.n.n.n). Subnet Mask: The subnet mask for the printer
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    169.254.x.x is set. Legacy: The address 192.0.0.192 is set, consistent with older HP Jetdirect devices. Specify the IP address (n.n.n.n) of a Primary DNS Server. NOTE: This item appears only if Manual configuration is a higher priority than DHCP in the Config. Precedence table, configured through
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    can be up to 255 octets. For some networks, you may need to contact your Independent Service Provider (ISP) for the proxy server address. Type the port number used by the proxy server for client support. The port number identifies the port reserved for proxy activity on your network, and can be
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    100 Mbps. 1000TX Full: 1000 Mbps, full-duplex operation. Link configuration methods The printer supports 10, 100, or 1000 Mbps network link speeds using full-duplex or half-duplex example, from a BootP or DHCP server ● Network management tools such as HP Web Jetadmin 70 Chapter 4 Networking ENWW
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    lights (LEDs) are providing proper status. See the HP Jetdirect Print Servers Administrator's Guide for your print server model to interpret and troubleshoot other messages. Reset network parameters If you accidentally misconfigured the printer's network settings, they can be reset to factory
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    or switch. For manual configuration methods, see Link configuration methods on page 70. Turn the printer off, then on problem: ● Ensure that you have selected the correct printer when sending your job. ● Ensure that the printer works correctly when printing from other applications. ● If your printer
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    action to resolve the problems. 6. If all else fails, turn the printer off and on again with the power key on the front panel. Cannot access the printer from the HP Utility 1. If you have not done so already, read HP Utility on page 11. 2. Make sure your printer driver is available and working
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    to the form 169.254.x.x . In this point-to-point configuration you can discard any issues caused by other network equipment. 74 Chapter 4 Networking ENWW
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    different ways in which you can choose to print, depending on your circumstances and preferences: ● From HP SmartStream: See the HP SmartStream documentation at http://www.hp.com/go/ smartstreampagewidexl/manuals/. ● From a printer driver: Print any kind of file from a computer connected to the
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    . Therefore, we recommend installation using the DVD (or the install package that you can download from HP's website) so that all of the printer software is installed. Check and change main driver settings There are a relatively large number of print settings that you can use when printing with
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    saved group of settings is known as a quickset. The printer drivers support any accessories such as a stacker or folder connected to your printer. The printer's default output is also the driver's default output. However, from the driver you can change the output destination and other options such
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    enter the PIN. TIP: Define a user name and a job name in the job storage tab for easy identification in the job queue. Print from a USB flash drive 1. Insert a USB flash drive containing one or more TIFF, JPEG, HP-GL/2, RTL, PDF, or PostScript files into the printer's USB port. 78 Chapter 5 Sending
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    with . 3. Select a file to be printed. Multipage documents are supported only in PDF files; in this case, you can also select a page to print print automatically if that will save paper. ● Printer margins allows you to change the default printer margins. ● Storage mode offers two options, print
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    enabled Web Services, you can print to your printer by email. You can find the printer's email address from the front panel: press , then HP connected. needing any printer driver. There are a few limitations that you should bear in mind: ● The attached files to be printed must be in PDF, JPEG, or
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    NOTE: The intention of the Lines/Fast mode is twofold: it can be used for images with only lines and text, or for any kind of image when you need maximum productivity. ENWW Select print quality 81
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    6 Queue management ● Job queue introduction ● Job queue actions ● Job queue options ● Default printing preferences ● Job deletion 82 Chapter 6 Queue management ENWW
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    with printing. Now printing The job is being printed. ● Paused: The job is paused. NOTE: Sometimes, while printing, you may see a Self-servicing status, which means that the printer is performing some task such as paper type change or print mode change between pages of the same job. On hold The
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    order, divided into today, yesterday, last week, and so on. ● Canceled: Canceled by the user. ● Failed: The job has failed for one or more reasons. Job queue actions Some of your preferences. ● Increase productivity: To increase the productivity of the printer. 84 Chapter 6 Queue management ENWW
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    > Mismatch actions. ● Pause and ask (the most restrictive option): Printing stops until the correct paper is loaded. This option is recommended when the printer is attended. A message appears, asking what you want to do: cancel the job, print anyway, put on hold, or load paper. These options
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    printer sends an alert whenever a job is put on hold. This option is recommended when the printer The printer will choose not supported by that printer sends an alert whenever a job is put on hold. This option is recommended when the printer when the printer is attended. printer from remote
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    If the printer runs time after which these jobs will be removed (2-48 h). To delete a job manually, select the job and press Delete in the footer. To delete all jobs, the job but leaves it in the queue, marked as Canceled by the user in the history category. To cancel a job, press the job name on
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    7 Collection and finishing If you choose no specific job destination, prints are sent to the default output destination, which can be changed from the front panel. From the home screen, press , then Output destination. ● Top stacker ● Folder 88 Chapter 7 Collection and finishing ENWW
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    Tracing Paper, use the supports attached to the top stacker (not recommended for other paper types). By default, the printer cuts the paper after every and select Top stacker. ● Printer driver: Go to printer properties, delivery output, and select Top stacker. ● HP SmartStream: Go to job properties,
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    ● Collection required: To avoid problems due to the characteristics of some papers, in some cases you may need to collect printed jobs to continue printing. Folder The HP PageWide XL Folder folds printed sheets of paper, managing the printed sheet from end to end. It supports roll sizes up to 36 in
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    a USB flash drive, or copying, you will be able to select the folder as the output destination and select the folding style. ● Printer driver: Go to printer properties, delivery output, and select Folder. The first time you use the folder, you must specify the folding styles that you expect to
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    folding. Select this in the Layout/Output tab. ◦ Portrait orientation: Select this in the Layout/Output tab. There are some paper types that are not supported by the folder. You will see a warning if you try to send such a paper type to the folder. 92 Chapter 7 Collection and finishing ENWW
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    ● HP SmartStream: Go to job properties, delivery output, and select Folder. You can select the folding style as one of the print options. You can specify
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    is ready to receive jobs, waiting for jobs, or receiving jobs. ● Full: The cross-fold or no-fold tray has reached its full capacity. The printer finishes the current page, then stops printing. ● Error. In these cases, all jobs are put on hold for output. ◦ Paper jam ◦ Cover open ◦ Folder not
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    DIN B The top and bottom folds are always on opposite sides. If this is what you want, select a folding style below marked with an asterisk, as these are the ones based on DIN B style. All folding styles that include a filing option (tab or filing margin) need to follow that configuration. It
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    ● DIN B 210 × 297 mm TAB* 210 mm width, 297 mm height, with tabs ● DIN C 210 × 297 mm (compact fold) 210 mm width, 297 mm height ● DIN B 210 × 305 mm* 210 mm width, 305 mm height AFNOR For AFNOR style, use DIN format rolls. Jobs should be submitted as A0 portrait, A1 landscape, or A3 landscape. ●
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    ● ANSI 8.5 × 11 in 8.5 in width, 11 in height Fan fold only ● ● Fan fold only (210 mm) Fan fold only 9 in Others ● 185 + 25 × 297 mm (with binding edge) 180 mm width, 25 mm margin, 297 mm height ● ARCH 9 × 12 in 9 in width, 12 in height ● Mailer 7.5 × 10 in 7.5 in width, 10 in height ENWW
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    other functionalities available for purchase. For more information, contact your support representative. Tab applicator ● When available, a folding style with tab application can be selected from HP SmartStream, the printer driver, USB flash drive, or Copy. ● During installation or replacement, you
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     A3: 420²297mm A3: 420²297mm Offline folding Offline folding means that you provide the printed sheets to the folder manually: they do not come directly from the printer. The default folding style is used. 1. In the Output menu, press Offline fold. The job queue is automatically paused. 2. Empty
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    the document you are inserting. 5. Go to the job queue and release it. Troubleshooting ● Jams: If a paper jam is detected, the front panel will notify you. your support representative. ● Communication problems: If the printer does not recognize the folder, try to switch off the printer and folder
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    8 Print quality ● General printing advice ● Optimize print quality app ● Print diagnostic plot ● Advanced options ● Enhanced printhead recovery ● Page length accuracy ENWW 101
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    problem: ● To achieve the best performance from your printer, use only genuine manufacturer's supplies and accessories, whose reliability and performance have been thoroughly tested to give trouble print-quality problems, you can follow a more hands-on print-quality troubleshooting procedure, by
  • Konica Minolta HP PageWide XL 4000 MFP | User Guide - Page 109
    that the selected paper type is the same as the paper loaded into the printer. The print is divided into three parts. The top part is about print-bar and color calibration problems, the center is about alignment problems, and the bottom part is an illustration of the printhead positions that can be
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    bar, then Continue. 2. Make sure that you have loaded a roll of HP Production Matte Polypropylene, 40 in (1016 mm) wide, for best results and Only printhead alignment in the optimize-print-quality settings. Thereafter, the printer will perform only alignment when this routine is launched. In that
  • Konica Minolta HP PageWide XL 4000 MFP | User Guide - Page 111
    to run specific custom calibrations to solve particular kinds of problems. Enhanced printhead recovery This procedure aims to recover a printhead the one you need to correct automatically or manually. If you press Start (recommended), the printer makes an automatic correction. The front panel warns
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    IMPORTANT: You could cause a system error or damage to the printer by entering an incorrect error value after Adjust manually. If the above procedures do not solve your problem, call your support representative. 106 Chapter 8 Print quality ENWW
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    9 Maintenance ● Check printer status ● Clean the exterior of the printer ● Move or store the printer ● Move or store the folder ● Replace the folder's tab reel ● Update the firmware ● Secure File Erase ● Disk Wipe ENWW 107
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    alert to get help in solving the problem. ● From a distance, you can get a quick idea of the printer status by looking at the beacon. See Printer alerts on page 8. Clean the exterior of the printer Clean the outside of the printer and all other parts of the printer that you regularly touch as part
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    and humid location, water from the atmosphere can condense on the printer parts and cartridges and can result in ink leaks and printer errors. In this case, HP recommends that you wait at least 3 hours before turning on the printer or installing the ink cartridges, to allow the water to evaporate
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    3. Rotate the tab protector to remove it. 4. Remove the empty tabs. 5. Place the new tab reel. 6. Put back the tab protector. 110 Chapter 9 Maintenance ENWW
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    7. Pull the upper lever. 8. Open the two parts as shown so that you can pass the tab reel. 9. Pass the tab reel by the path shown in the image. 10. Close the two parts that you opened in step 8. ENWW Replace the folder's tab reel 111
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    printer. From time to time firmware updates will be available from HP. These updates increase the printer's functionality, enhance its features, and may correct minor problems . They can be divided into two categories: automatic and manual updates. NOTE: The firmware includes a set of the most
  • Konica Minolta HP PageWide XL 4000 MFP | User Guide - Page 119
    X, select Firmware Update. ● Using HP Web Jetadmin, with which you can make manual firmware updates or request automatic updates. ● Using a USB flash drive. Download the firmware file from http://www.hp.com/go/pagewidexlseries/ support/firmware/ (according to your printer model) into the USB flash
  • Konica Minolta HP PageWide XL 4000 MFP | User Guide - Page 120
    HP's free Web-based print management software: see http://www.hp.com/go/webjetadmin. If you have difficulty in using Secure File Erase from Web JetAdmin, contact your support the whole hard disk, you may be asked to restart the printer several times during the process, which will take about 6 hours
  • Konica Minolta HP PageWide XL 4000 MFP | User Guide - Page 121
    of accessories ● HP SmartStream ● HP DesignJet SD Pro 44-in Scanner (G6H50B) ● HP DesignJet HD Pro 42-in Scanner (G6H51B) ● HP PageWide XL 4000 Speed Upgrade Kit (K5H73A) ● HP PageWide XL PostScript/PDF Upgrade Kit (CZ317A) The PostScript upgrade enables the printer to print PDF and PostScript files
  • Konica Minolta HP PageWide XL 4000 MFP | User Guide - Page 122
    11 When you need help ● Request support ● Customer Self-Repair ● Service information 116 Chapter 11 When you need help ENWW
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    from which you bought the printer. If this is not the case, contact HP Support on the Web: http://www.hp.com/go/pagewidexlseries/ support/. Before calling your support representative, prepare for the call as follows: ● Review the troubleshooting suggestions in this guide. ● Review your software
  • Konica Minolta HP PageWide XL 4000 MFP | User Guide - Page 124
    12 Retrieving printer usage information ● Get printer usage and accounting information ● Get usage information ● Get detailed job accounting information 118 Chapter 12 Retrieving printer usage information ENWW
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    There is also the capability of configuring the printer to send usage and accounting reports by email a Software Development Kit provided by HP. Get usage information Press on the Depending on the contract you have with your support representative, print categories or paper types information may
  • Konica Minolta HP PageWide XL 4000 MFP | User Guide - Page 126
    paper used and the total at the top, divided into paper categories or families. Usage can be seen at each level. 120 Chapter 12 Retrieving printer usage information ENWW
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    to launch the usage information screen, then press the Print usage report button. ● Press report. , then Internal prints > Printer usage information > User information print > Print usage Get detailed job accounting information Accounting statistics with the Embedded Web Server 1. Access the
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    Security. If you would like accounting messages to include the user name, check the Show user name in job accounting box. If this box is unchecked, the user name is not included. When you have completed the above steps, the printer will send accounting data by email with the frequency that you
  • Konica Minolta HP PageWide XL 4000 MFP | User Guide - Page 129
    13 Printer specifications ● Functional specifications ● Physical specifications ● Memory specifications ● Power specifications ● Environmental specifications ● Speed specifications (Lines/Fast mode) ENWW 123
  • Konica Minolta HP PageWide XL 4000 MFP | User Guide - Page 130
    Functional specifications Table 13-1 HP ink supplies Printheads Ink cartridges Eight CMYK printheads, each containing 25344 nozzles spaced at 1200 nozzles per (73°F), 50-60% relative humidity, on E/A0 polypropylene in high-detail or uniform-areas mode. 124 Chapter 13 Printer specifications ENWW
  • Konica Minolta HP PageWide XL 4000 MFP | User Guide - Page 131
    Table 13-5 Graphic languages supported Printer Languages PostScript PostScript, PDF, TIFF, JPEG Non-PostScript HP-GL/2, PCL 3 Win Physical specifications Table 13-6 Printer physical specifications Width 1960 mm (77.17 in) Depth 800 mm (31.5 in) Depth with basket folded 991 mm (39 in)
  • Konica Minolta HP PageWide XL 4000 MFP | User Guide - Page 132
    Table 13-10 Printer environmental specifications (continued) Recommended operating temperature for best performance 15 to 35°C (59 to 95°F), depending on 0 to 3000 m (10000 ft) Speed specifications (Lines/Fast mode) 8 D/m (12 D/m with Speed Update Kit) 126 Chapter 13 Printer specifications ENWW
  • Konica Minolta HP PageWide XL 4000 MFP | User Guide - Page 133
    and may be able to fix it automatically. If the problem persists after restarting, you should contact your support representative and be ready to give the numerical code from the error message. If the error message contains some other recommended action, follow the printer's instructions. ENWW 127
  • Konica Minolta HP PageWide XL 4000 MFP | User Guide - Page 134
    Mac OS X from version 10.2 onwards. It is used to discover services available on a local area network. It was originally known as Rendezvous. same colors from a particular print job from print to print and from printer to printer. Color model A system of representing colors by numbers, such as RGB
  • Konica Minolta HP PageWide XL 4000 MFP | User Guide - Page 135
    defined by HP to describe vector graphics. I/O Input/Output: this term describes the passing of data between one device and another. ICC The International Color Consortium, a group of companies that have agreed on a common standard for color profiles. Ink cartridge A removable printer component that
  • Konica Minolta HP PageWide XL 4000 MFP | User Guide - Page 136
    Printer driver Software that converts a print job in a generalized format into data suitable for a particular printer. Printhead A removable printer a standard serial bus designed to connect devices to computers. Your printer supports Hi-Speed USB (sometimes called USB 2.0). USB device port A
  • Konica Minolta HP PageWide XL 4000 MFP | User Guide - Page 137
    5 language 10 link speed 70 load paper general advice 25 M maintenance cartridge 60 margins specification 124 mechanical accuracy 124 memory specifications 125 move folder 109 printer 108 N network troubleshooting 71 networks link speed 70 protocols 67 security settings 69 ENWW Index 131
  • Konica Minolta HP PageWide XL 4000 MFP | User Guide - Page 138
    driver 76 print from USB flash drive 78 print modes 80 print next 84 print quality 101 printer calibration 103 printer software Mac OS X uninstall 17 Windows uninstall 16 printer status 108 printer settings 69 service information 117 119 store folder 109 printer 108 support 116 system errors 127
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HP PageWide XL 4000 Printer
User guide