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Konica Minolta HP PageWide XL 4000 MFP User Guide - Page 113

Maintenance

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9 Maintenance ● Check printer status ● Clean the exterior of the printer ● Move or store the printer ● Move or store the folder ● Replace the folder's tab reel ● Update the firmware ● Secure File Erase ● Disk Wipe ENWW 107

Section	Page
Introduction	7
Welcome to your printer	8
Safety precautions	8
General safety guidelines	8
Electrical shock hazard	9
Heat hazard (Asia-Pacific and Japan only)	9
Fire hazard	9
Mechanical hazard	10
Light radiation hazard	10
Heavy paper hazard	10
Ink handling	10
Warnings and cautions	10
Warning labels	11
Main components	12
Front view	12
Rear view	12
Front panel	13
Printer alerts	14
Dim mode	15
Sleep mode	16
Change the language of the front-panel display	16
Change system options	16
HP Utility	17
Embedded Web Server	17
Turn the printer on and off	19
Internal prints	19
Preparing your printer	20
Connect the printer to your network	20
Modify network configuration	21
Connect a computer to the printer by network (Windows)	21
Uninstall the printer software (Windows)	22
Connect a computer to the printer by network (Mac OS X)	22
Uninstall the printer software (Mac OS X)	23
Configure your connectivity	23
Verify printer connection to HP	23
Configure the Customer Involvement Program and other printer services	24
Configure email printing through HP Connected	24
Configure firmware updates	24
Configure the email server	25
Turn usage information on and off	25
Turn email notifications on and off	25
Control access to the printer	26
Front-panel security settings	26
Embedded Web Server security settings	26
Require account ID	27
Drivers	28
Specific Windows drivers	28
Universal Windows driver	28
Mac OS drivers	28
Set Windows driver preferences	28
Accessibility	29
Front panel	29
Embedded Web Server	29
Other sources of information	29
Paper handling	30
General information and tips	31
Supported paper types	32
Supported HP papers	32
Other supported paper types	33
Paper status	34
Load paper	34
Unload paper	38
Paper options	39
Store paper	39
Cannot load paper	40
Protect a paper type	40
Paper jam	41
Paper jam in a drawer	41
Paper jam in the paper access front cover	44
Paper jam in the paper output	45
Paper jam in the top stacker	47
Paper jam in the folder input	49
Paper jam in the no-fold tray	50
Paper jam on the fan-folding path	51
Paper jam between the fan fold and cross-folding path	51
Paper jam on the cross-folding path	52
Paper jam in the high-capacity stacker	52
Ink system	55
Ink cartridges	56
Ink cartridge part numbers	56
Replace ink cartridges on the fly	57
Replace ink cartridges from the front panel	57
Ink cartridge maintenance	58
Ink cartridge troubleshooting	58
Print bar	59
Printhead part number	60
Replace printheads	60
Printhead maintenance	64
Printhead troubleshooting	64
Cleaning container	65
Cleaning container part number	65
Replace the cleaning container	65
Cleaning container troubleshooting	66
Maintenance cartridge	66
Maintenance cartridge part number	67
Replace the maintenance cartridge	67
Maintenance cartridge troubleshooting	69
Safe mode	69
Networking	71
Introduction	72
Control network protocols	72
Enable or disable network protocols	72
Front-panel menu items	72
Link configuration methods	76
Troubleshooting	77
IO Configuration page	77
Reset network parameters	77
Link troubleshooting	77
Communication failures between computer and printer	78
Cannot access the Embedded Web Server	79
Cannot access the printer from the HP Utility	79
Print jobs take too much time to be received by the printer	79
Sending a job to print	81
Print from the driver	82
Check and change main driver settings	82
Job storage and PIN printing	84
Print from a USB flash drive	84
Print by email	86
Select print quality	86
Queue management	88
Job queue introduction	89
Job queue actions	90
Pause the job queue	90
Reprint	90
Print next	90
See job details	90
Roll policies	90
Solve paper mismatch	91
Solve output mismatch	92
Job queue options	92
Default printing preferences	92
Job deletion	93
Collection and finishing	94
Top stacker	95
Folder	96
Submitting a job to the folder	97
Folder status	100
Folder status LED	100
Folding styles	100
Tab applicator	104
Block title	104
Offline folding	105
Troubleshooting	106
How to improve productivity	106
Print quality	107
General printing advice	108
Optimize print quality app	108
Print diagnostic plot	109
Check and recover print bar	109
Calibrate print bar	109
Calibration procedure	110
Select all	111
Advanced options	111
Enhanced printhead recovery	111
Page length accuracy	111
Maintenance	113
Check printer status	114
Clean the exterior of the printer	114
Move or store the printer	114
Move or store the folder	115
Replace the folder’s tab reel	115
Update the firmware	118
Automatic firmware updates	118
Manual firmware updates	119
Secure File Erase	119
Disk Wipe	120
Accessories	121
How to order	121
List of accessories	121
When you need help	122
Request support	123
Customer Self-Repair	123
Service information	123
Retrieving printer usage information	124
Get printer usage and accounting information	125
Get usage information	125
Get detailed job accounting information	127
Printer specifications	129
Functional specifications	130
Physical specifications	131
Memory specifications	131
Power specifications	131
Environmental specifications	131
Speed specifications (Lines/Fast mode)	132
Front-panel error messages	133
Glossary	134