Konica Minolta bizhub 4422 bizhub 4422 User Guide - Page 200

Troubleshooting 200 Can receive but not send faxes Action Step 1 Load the original document properly into the ADF tray or on the scanner glass. Yes The problem is solved. Can you send faxes? Step 2 Set up the shortcut number properly. • Check if the shortcut number is set for the telephone number that you want to dial. • Dial the telephone number manually. The problem is solved. Can you send faxes? Can send but not receive faxes Action Step 1 Make sure that the paper source is not empty. Yes The problem is solved. Can you receive faxes? Step 2 Check the ring count delay settings. From the control panel, navigate to: Settings > Fax > Analog Fax Setup > Fax Receive Settings > Rings to Answer The problem is solved. For non-touch-screen printer models, press through the settings. to navigate Can you receive faxes? Poor fax print quality Action Step 1 Enhance the print quality. a From the home screen, touch Settings > Print > Quality. b Adjust the settings. Is the fax print quality satisfactory? Yes The problem is solved. No Go to step 2. Contact customer support. No Go to step 2. Contact customer support. No Go to step 2.