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Konica Minolta bizhub C759 bizhub C759/C659 Quick Start Guide - Page 250

When an error message appears, 6.1.4 When [Stabilizing image.] appears

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6.1 Main messages and remedies 6 Check the following items: - Check for any pieces of paper left in the back of the section indicated on the Touch Panel. If the paper cannot be easily removed, do not continue; instead contact your service representative. - Once again, open and close the door at the section with the location number indicated on the Touch Panel. This action may clear the message. Contact your service representative if the paper jam indication persists even after you have checked. 6.1.3 When an error message appears When an error is detected, the following message appears. Take the appropriate action according to the message displayed on the screen. If you cannot resolve the error, write down the [Trouble Code], and contact your service representative with the power plug disconnected from the power outlet. In normal circumstances, the phone number and fax number for your service representative appear in the center of the screen. Troubleshooting Chapter 6 NOTICE If a defective part can be separated in order to be able to continue operations after a problem has been detected, [Continue] or [Recover Data] is displayed. To continue operations, select any key. However, the problem has not been resolved, so contact your service representative immediately. 6.1.4 When [Stabilizing image.] appears This automatically performs a function to adjust printing quality in order to maintain a certain level of color reproduction quality. This "printing quality adjustment" is referred to as "image stabilization". Image stabilization is performed while a large number of copies are being output or the temperature or humidity inside the machine has changed. Upon completion of image stabilization, printing is automatically resumed. Wait for a moment. In case image stabilization does not finish after a short while, contact your service representative. NOTICE You cannot interrupt or prohibit image stabilization. dReference To perform image stabilization on a voluntary basis, refer to the User's Guide CD. bizhub C759/C659, AccurioPrint C759 6-3

Section	Page
Table of contents	2
1 Introduction	11
1.1 Environmental information	11
Environmental initiatives	11
ENERGY STAR®	11
What is an ENERGY STAR® product?	12
Environmental benefits of power management	12
Recycled paper	12
Duplex printing	12
1.2 Certification for USA, Canada, Mexico, Brazil and Europe area	13
For U.S.A	13
For Canada	13
For Mexico	13
For Brazil	13
For Europe	13
1.3 Safety information	14
Warning and precaution symbols	14
These are some of major exemplary graphical symbols.	14
<Power source connection>	15
<Installation>	16
<Using the product>	17
<Consumables>	19
1.4 Regulation notices	21
CE Marking (Declaration of Conformity) for users of the European Union (EU)	21
USER INSTRUCTIONS FCC PART 15 - RADIO FREQUENCY DEVICES (for U.S.A. users)	21
INTERFERENCE-CAUSING EQUIPMENT STANDARD (ICES-003 ISSUE 5) (for Canada users)	22
For users in countries not subject to class B regulations	22
GS Certification	22
Laser safety	22
Internal laser radiation	22
CDRH regulations	23
For European users	23
Laser safety label	23
Ozone release	23
Acoustic noise (for European users only)	24
Notification for California customers	24
Recycling batteries (for Taiwan users only)	24
For EU member states only	24
Telephone cable (for users in countries subject to class B regulations)	25
USB Host	25
Graphic symbols used on this machine	25
1.5 Caution notations and labels	26
1.6 Special notice to user	27
For Canada	27
For U.S.A.	27
For Europe	28
1.7 Space requirements	29
1.8 Operation precautions	31
Power source	31
Operating environment	31
Storage of copies	31
Data stored in this machine	31
1.9 Legal restrictions on reproduction	32
1.10 Trademark acknowledgements	33
Copyright	34
Note	34
1.11 SOFTWARE LICENSE AGREEMENT	35
1.12 i-Option LK-105 v4 (Searchable PDFs) End User License Agreement	36
2 About this machine	39
2.1 Intended use of office MFP devices	39
Intended use	39
Impermissible operating conditions	39
Exclusion of liability	39
2.2 Introduction to user's guide	40
2.2.1 User's Guide CD	40
Layout of top page	41
Operating environment	41
Viewing the top page	41
2.2.2 Target groups	42
2.2.3 Symbols and notations used in this manual	42
Procedural instruction	42
Symbols and notations	42
Screens	43
Names and notations of applications	43
2.3 About this machine	44
2.3.1 Optional components	44
List of optional components	44
List of other optional components	45
2.3.2 Name of parts (MFP)	47
Front	47
Side/rear	48
2.3.3 Name of parts (Optional units)	50
Finisher FS-537/Finisher FS-537 SD/Punch Kit PK-523/Z Folding Unit ZU-609	50
Job Separator JS-602	52
Post Inserter PI-507	53
Finisher FS-536/Finisher FS-536 SD/Punch Kit PK-520	54
Large Capacity Unit LU-303/LU-205	56
2.4 Power supply	57
2.4.1 Turning the power on and off	57
2.4.2 Operating the Power key	57
2.4.3 Power save function	58
Reducing power consumption	58
2.5 Control Panel	60
2.5.1 Name of parts	60
2.6 Touch Panel	62
2.6.1 Main Menu	62
Layout of main menu	62
Customizing the main menu	63
2.6.2 Slide menu	63
Customizing the slide menu	63
2.6.3 Operating the Touch Panel	64
Tap	64
Double-tap	64
Flick	64
Drag	65
Pan	65
Long-tap	65
Drag & Drop	66
Pinch-in / Pinch-out	66
Rotation	66
Precautions for using the Touch Panel	67
2.6.4 How to display the Keypad	67
How to move the Keypad	68
How to close the Keypad	68
To display the Keypad all the time	68
2.6.5 Entering characters	69
When typing in \	69
2.7 Jobs	70
2.7.1 Job screen	70
2.7.2 Multi-job function	70
2.8 Loading Paper	71
2.8.1 Loading paper in Tray 1 to Tray 2	71
Applicable paper types	71
Applicable paper sizes	71
How to load paper	71
2.8.2 Loading paper in Tray 3 to Tray 4	72
Applicable paper types	72
Applicable paper sizes	72
How to load paper	73
2.8.3 Loading paper into the Large Capacity Unit	74
Applicable paper types	74
Applicable paper sizes	74
How to load paper	74
2.8.4 Bypass Tray	75
Applicable paper types	75
Applicable paper sizes	75
Paper not available	75
How to load paper	76
Loading postcards	77
Loading transparencies	78
Loading envelopes	79
Loading label sheets	81
Loading index papers	82
3 Basic Settings and Operations	85
3.1 Print function	85
3.1.1 Required settings and basic operations (for Windows OS)	85
Preparation flow	85
Operation flow	85
Checking the cable connection	86
Checking network settings of this machine	86
Installing the printer driver	87
Printing data	88
Types of printer drivers	89
3.1.2 Required settings and basic operations (for Mac OS)	90
Preparation flow	90
Operation flow	90
Checking the cable connection	91
Checking network settings of this machine	91
Installing the printer driver	93
Adding and configuring a printer driver	95
Printing data	96
3.2 Scan-to-Send function	98
3.2.1 Various transmission methods	98
Sending data to your computer (SMB Send)	98
Transmitting data as E-mail attachment (E-mail TX)	98
Saving data to the USB memory device (External memory)	98
Various methods for transmitting and saving data	99
3.2.2 Sending data to your Windows computer (SMB Send)	99
Preparation flow	99
Operation flow	100
Checking the cable connection	100
Checking network settings of this machine	100
Checklist	101
Checking computer information	101
Configuring your computer	102
Registering destinations	104
Sending the original	106
3.2.3 Sending data to your Mac computer (SMB Send)	108
Preparation flow	108
Operation flow	108
Checking the cable connection	109
Checking network settings of this machine	109
Configuring this machine	110
Checklist	110
Checking computer information	111
Configuring your computer	111
Registering destinations	113
Sending the original	115
3.2.4 Transmit the scanned data via E-mail (E-mail TX)	117
Preparation flow	117
Operation flow	117
Checking the cable connection	118
Checking network settings of this machine	118
Configuring the E-mail transmission environment	119
Configuring administrator information	120
Sending the original	121
3.3 Fax function	124
3.3.1 Required settings and basic operations	124
Preparation flow	124
Operation flow	124
Checking the cable connection	125
Registering transmission information	125
Selecting the dialing method	127
Sending the original	128
3.3.2 Sending a fax directly from a PC (PC-FAX TX)	130
Preparation flow	131
Operation flow	131
Checking the cable connection	131
Checking network settings of this machine	132
Installing the fax driver	133
Sending data	135
3.4 Copy function	137
Basic operations	137
User authentication	139
3.5 Registering a destination	140
3.5.1 Registering an address book	140
Using the Control Panel to register an address book - Registration from [Utility]	140
Using the Control Panel to register an address book - Registration from [Address book]	142
Using the Control Panel to register an address book - Registration in scan/fax mode	143
Using a computer to register a one-touch destination	147
3.5.2 Information required to register a destination	148
3.5.3 Registering a group	149
Registering a new group	149
3.5.4 Retrieving a registered destination	152
Retrieving a destination	152
Specifying a destination	153
3.6 Using a USB memory device	154
3.6.1 Printing data in a USB memory device	154
Printing data	154
3.6.2 Saving the scanned data in the USB memory device (External memory)	156
Specifying functions to be permitted for external memory	156
Saving data in the USB memory device	157
3.7 Using the guidance function	160
3.7.1 Guidance screen	160
Getting help on the currently displayed screen:	160
Getting help on the desired function or procedure:	162
Help Menu list	164
3.8 Using the [Quick Security] function	165
3.8.1 [Quick Security]	165
Required settings	165
4 Advanced Functions	169
4.1 Using advanced functions	169
4.1.1 What are advanced functions?	169
4.1.2 Association with application	170
4.1.3 Registering the i-Option license	170
Preparation flow	170
Enabling the i-Option function	170
Registering the i-Option license	172
Enabling the i-Option function using the license (Administrator)	174
Configuring each function	175
4.2 Using the Web browser function	176
4.2.1 Required settings and procedures	176
Preparation flow	176
Operation flow	176
Enabling the Web browser function	177
Registering the license	178
Enabling the Web browser using the license	179
Starting the Web browser	183
Displaying Web pages	184
Printing the currently displayed page or the linked file	185
4.3 Using the voice guidance	188
4.3.1 Required settings and procedures	188
Preparation flow	188
Operation flow	188
Enabling the voice guidance function	189
Assigning the voice guidance function to a Register key or to the slide menu	189
Specifying the volume and speed	190
Operating the voice guidance	191
Keypad operations for voice guidance	192
Voice guidance on the scan/fax screen	194
5 Frequently Asked Questions	197
5.1 Print	197
5.1.1 Q1. Can I print data on an envelope or postcard?	197
Operation procedure	197
5.1.2 Q2. Can I print on custom size paper?	201
Operation procedure	201
5.1.3 Q3. Can I directly print a file in a USB memory device?	203
Operation procedure	203
5.1.4 Q4. Can printing be restricted by user?	205
How to set	205
5.1.5 Q5. What types are available for printing finish?	207
Staple	207
Punch	208
Center Staple	208
Fold	208
Operation procedure	208
5.1.6 Q6. Can I print on very long sheets of paper such as a banner?	209
How to set	209
5.2 Scan	212
5.2.1 Q1. Can frequently used destinations be registered?	212
5.3 Fax	213
5.3.1 Q1. Can I check fax transmission and reception logs?	213
Operation procedure	213
5.3.2 Q2. Can I collectively send data to multiple destinations?	213
Operation procedure: Selecting multiple addresses from the address book	213
Operation procedure: Directly entering multiple destinations	214
5.3.3 Q3. Can I register multiple sender names displayed on the fax to use them depending on purposes?	215
How to set: Registering sender names	215
How to set: Selecting a sender name upon fax transmission	216
5.3.4 Q4. Can I avoid expensive communication charges using the network?	217
Operation procedure: Sending an Internet fax	217
Operation procedure: Sending an IP address fax	218
5.3.5 Q5. How can I avoid printing out unwanted faxes?	219
Operation procedure: Configuring to save received faxes in a User Box	219
How to set: Printing faxes saved in a User Box	219
5.3.6 Q6. Can I forward an incoming fax?	220
How to set	220
5.3.7 Q7. Can I directly fax a file on my computer without leaving my desk?	221
Operation procedure	222
5.4 Copy	223
5.4.1 Q1. Can I copy on an envelope or postcard?	223
Operation procedure: Copying on envelopes	223
Operation procedure: Copying on postcards	225
5.4.2 Q2. Can I copy on custom size paper?	227
Operation procedure: Copying on paper of a custom size	227
Operation procedure: Registering a custom size of paper in memory	228
Operation procedure: Recalling the custom size registered in memory	229
5.4.3 Q3. Can I check the finish before starting copying?	230
How to set: Checking the finish with a preview image	230
How to set: Checking the finish by outputting one copy	231
5.4.4 Q4. Can I easily copy various cards such as an insurance card or driver license card?	232
Operation procedure	232
5.5 User Box	235
5.5.1 Q1. Can I create a User Box, or print or download a file in a User Box from my computer?	235
Operation procedure: Using Web Connection	235
Operation procedure: Using the Windows file sharing function	235
5.6 Other	237
5.6.1 Q1. Can more than one computer use the same settings for the printer driver?	237
Operation procedure: Preparing for an install package	237
Operation procedure: Creating an install package	237
Operation procedure: Executing the install package	238
5.6.2 Q2. Can I restrict available functions by user?	238
How to set	238
5.6.3 Q3. Can I change the keying and operation sounds of this machine?	240
How to set	240
5.6.4 Q4. User authentication seems to be enabled on this machine. How can I be authenticated and allowed to operate this machine?	243
How to set: Getting authenticated as a user on this machine	243
How to set: Getting authenticated as a user on the printer driver	243
5.6.5 Q5. The power is input all day. Is there any way to alleviate concerns about electricity charges?	244
How to set	245
5.6.6 Q6. What action should be taken if the administrator password is lost?	247
6 Troubleshooting	249
6.1 Main messages and remedies	249
6.1.1 When a message appears to replace consumables or carry out cleaning	249
6.1.2 When a paper jam message persists	249
6.1.3 When an error message appears	250
6.1.4 When [Stabilizing image.] appears	250
6.2 When printing quality has deteriorated	251
6.2.1 Cleaning the Print Head Glass	251
6.3 When the machine cannot be powered on	253
6.4 When the Touch Panel is not visible	254
6.5 When a message appears to replace consumables or carry out cleaning	255
When staples in the Finisher have run out	255
When the punch scrap box is full	256
When toner is running out in the Toner Cartridge	256
When it is time to replace a Toner Cartridge	256
When it is time to replace an Imaging Unit	257
When the Waste Toner Box is full	257
6.5.1 Replacing a Toner Cartridge	258
6.5.2 Replacing a Waste Toner Box	259
6.5.3 Replacing an Imaging Unit	260
6.5.4 Replacing a Staple Cartridge	261
Finisher FS-537/Finisher FS-537 SD	261
Finisher FS-536/Finisher FS-536 SD	262
6.5.5 Replacing a Saddle Staple Cartridge	263
Finisher FS-537 SD	263
Finisher FS-536 SD	264

Match case Limit results 1 per page

bizhub C759/C659, AccurioPrint C759

6-3

6.1

Main messages and remedies

Troubleshooting

Chapter 6

Check the following items:

Check for any pieces of paper left in the back of the section indicated on the

Touch Panel

. If the paper

cannot be easily removed, do not continue; instead contact your service representative.

Once again, open and close the door at the section with the location number indicated on the

Touch

Panel

. This action may clear the message.

Contact your service representative if the paper jam indication persists even after you have checked.

6.1.3

When an error message appears

When an error is detected, the following message appears. Take the appropriate action according to the

message displayed on the screen. If you cannot resolve the error, write down the [Trouble Code], and contact

your service representative with the power plug disconnected from the power outlet.

In normal circumstances, the phone number and fax number for your service representative appear in the

center of the screen.

NOTICE

If a defective part can be separated in order to be able to continue operations after a problem has been de-

tected, [Continue] or [Recover Data] is displayed. To continue operations, select any key. However, the prob-

lem has not been resolved, so contact your service representative immediately.

6.1.4

When [Stabilizing image.] appears

This automatically performs a function to adjust printing quality in order to maintain a certain level of color

reproduction quality. This "printing quality adjustment" is referred to as "image stabilization".

Image stabilization is performed while a large number of copies are being output or the temperature or hu-

midity inside the machine has changed.

Upon completion of image stabilization, printing is automatically resumed. Wait for a moment.

In case image stabilization does not finish after a short while, contact your service representative.

NOTICE

You cannot interrupt or prohibit image stabilization.

Reference

To perform image stabilization on a voluntary basis, refer to the User's Guide CD.