Konica Minolta magicolor 5670EN magicolor 5650/5670 User Manual - Page 242

Symptom Cause Solution You are experiencing duplex (doublesided) problems. Media or settings are For autoduplexing, make sure that you not correct. have a duplex option installed. Make sure that you are using correct media. „ See "Media Specifications" on page 108. „ Do not duplex (double-sided) envelopes, labels, postcards, thick stock, glossy, or transparencies. „ Make sure that you have not mixed media types in Tray 1 or Tray 2(250 sheet tray). Make sure that your document has more than one page. Make sure the duplex option is installed and declared in the Windows printer driver (Properties/Configure tab). In the Windows printer driver (Layout/ Double-Sided), choose "Double-Sided." For N-up on duplexed pages, choose Collate only in the Windows driver's Paper Tab. Do not set collation in the application. With N-up on Both the driver and For N-up on multiple copies, choose multiple cop- the application have Collate only in the Windows driver's ies, the out- been set for collation. Paper Tab. Do not set collation in the put is application. incorrect. You hear unusual noises. The printer is not level. The tray is not installed correctly. Place the printer on a flat, hard, level surface. Remove the tray that you are printing from and reinsert it completely into the printer. There is a foreign object stuck inside the printer. Turn off the printer and remove the object. If you cannot remove it, contact Technical Support. 228 Solving Other Problems