Kyocera 9130DN Operation Guide - Page 50

General Guideline, Symptom, Check Items, Corrective Action

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Troubleshooting General Guideline If some kind of problem should occur, check the following before concluding the printer is broken; Symptom Check Items Corrective Action The printer will not print from the computer. Check the READY indicator. Off Flashing Look through the items below and check anything that seems appropriate. An error has occurred. Check the message display, and then take measures referring to Indicators and Messages on page 4-7. Lit Refer to the appropriate item below. Check the ATTENTION indicator. Flashing Lit Refer to Indicators on page 4-7. A maintenance message appears in Refer to Maintenance Messages on page 4-7. the message display. Print quality is not good. Clean the filters. Refer to Print Quality Problems on page 4-4. Paper is jammed. Refer to Correcting a Paper Jam on page 4-14. Nothing lights on the operation panel even when power is turned on and the fan makes no noise. Check that the power cord is properly plugged into the power outlet. Turn off the printer's power, plug in the power cord securely, and try turning on the printer's power again. Check that the main switch is really in the ON ( | ) position. The printer prints a status page, but data from the computer is not being printed normally. Check the interface cable. Check program files and application software. Connect both ends of the interface cable securely. Try replacing the printer cable. Try printing another file or using another print command. If the problem occurs only with a specific file or application, check the printer settings for that application. 4-2 OPERATION GUIDE

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Troubleshooting
4-2
OPERATION GUIDE
General Guideline
If some kind of problem should occur, check the following before
concluding the printer is broken;
Symptom
Check Items
Corrective Action
The printer will not
print from the
computer.
Check the
READY
indicator.
Off
Look through the items below and check
anything that seems appropriate.
Flashing
An error has occurred. Check the message
display, and then take measures referring to
Indicators and Messages on page 4-7
.
Lit
Refer to the appropriate item below.
Check the
ATTENTION
indicator.
Flashing
Refer to
Indicators on page 4-7
.
Lit
A maintenance message appears in
the message display.
Refer to
Maintenance Messages on page 4-7
.
Print quality is not good.
Clean the filters.
Refer to
Print Quality Problems on page 4-4
.
Paper is jammed.
Refer to
Correcting a Paper Jam on page 4-14
.
Nothing lights on
the operation panel
even when power is
turned on and the
fan makes no
noise.
Check that the power cord is
properly plugged into the power
outlet.
Turn off the printer’s power, plug in the power
cord securely, and try turning on the printer’s
power again.
Check that the main switch is really in the ON ( |
) position.
The printer prints a
status page, but
data from the
computer is not
being printed
normally.
Check the interface cable.
Connect both ends of the interface cable
securely. Try replacing the printer cable.
Check program files and application
software.
Try printing another file or using another print
command. If the problem occurs only with a
specific file or application, check the printer
settings for that application.