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Kyocera TASKalfa 3010i 3010i/3510i Operation Guide - Page 456

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Troubleshooting > Troubleshooting Message Cannot process this ― job.* Checkpoints Corrective Actions Reference Page Restricted by Authorization settings. ― The job is canceled. Press [End]. ― Restricted by Job Accounting. The page 9-29 job is canceled. Press [End]. Cannot punch at the specified position. Have you selected a position that cannot be punched? If the selected paper is not changed and [Continue] is pressed, punch is released. Select the available paper. Press [Continue] to print. page 6-18 Cannot punch this paper. Did you select a paper size/type that cannot be punched? If the selected paper is not changed and [Continue] is pressed, punch is released. Select the available paper. Press [Continue] to print. page 6-18 Cannot staple at the specified position. Have you selected a position that cannot be stapled? If the selected paper is not changed and [Continue] is pressed, staple is released. Select the available paper. Press [Continue] to print. page 6-17 Cannot staple this paper.* Did you select a paper size/type that cannot be stapled? If the selected paper is not changed and [Continue] is pressed, staple is released. Select the available paper. Press [Continue] to print. page 6-17 Cannot use ##### due to ― a failure. Call service. ― Check the document Is the top cover of the document Close the document processor ― processor. processor open? cover. Is the document processor open? Close the document processor. ― Check the paper in the - multi purpose tray. The paper size is different. Set selected size paper and press [Continue]. page 3-28 Check the toner - container. Open the front cover of the machine and pull out the toner container. Shake the toner container well and reinstall it. page 10-6 Check waste toner box. - The waste toner box is not installed page 10-9 correctly. Set it correctly. Is the waste toner box full? Replace the waste toner box. page 10-9 Confidential document ― was detected. The machine detects the document ― guard pattern. Job is canceled. Press [End]. * When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses. 10-22

Section	Page
Preface	2
Overview	3
Machine Features	4
Color and Image Quality Functions	8
Basic Color Modes	8
Adjusting Image Quality	9
Guides Provided with the Machine	10
About the Operation Guide (this Guide)	11
Structure of the guide	11
Conventions Used in This Guide	12
Contents	16
Menu Map	23
1 Legal and Safety Information	43
Notice	44
Safety Conventions in This Guide	44
Environment	45
Precautions for Use	46
Laser Safety (Europe)	47
SAFETY OF LASER BEAM (USA)	48
Safety Instructions Regarding the Disconnection of Power	49
WARNING	49
Radio Tag Technology	49
Other precautions (for users in California, the United States)	49
Warranty (the United States and Canada)	50
Legal Restriction on Copying/Scanning	51
EN ISO 7779	51
EK1-ITB 2000	51
Legal Information	52
Energy Saving Control Function	58
Automatic 2-Sided Copy Function	58
Resource Saving - Paper	58
Environmental benefits of \	58
Energy Star (ENERGY STAR®) Program	59
2 Installing and Setting up the Machine	61
Part Names	62
Machine Exterior	62
Connectors/Interior	64
With Optional Equipments Attached	65
Determining the Connection Method and Preparing Cables	66
Connection Example	66
Preparing Necessary Cables	67
Connecting Cables	68
Connecting LAN Cable	68
Connecting USB Cable	69
Connecting the Power Cable	69
Power On/Off	70
Power On	70
Power Off	71
Installing Software	73
Software on DVD (Windows)	73
Installing Printer Driver in Windows	74
Uninstalling the Software	79
Installing Printer Driver in Macintosh	80
Setting TWAIN Driver	82
Setting WIA Driver	83
Login/Logout	84
Login	84
Logout	85
Default Settings of the Machine	86
Setting Date and Time	86
Network Setup (LAN Cable Connection)	88
Energy Saver function	91
Low Power Mode and Auto Low Power Mode	91
Sleep and Auto Sleep	92
Quick Setup Wizard	94
Checking the Counter	96
Additional Preparations for the Administrator	97
To Send Documents to a PC	97
To E-mail Scanned Images	97
To Strengthen the Security	97
Command Center RX	99
Accessing Command Center RX	100
Changing Security Settings	101
Changing Device Information	102
E-mail settings	103
Registering Destinations	106
Registering a Custom Box	107
Printing a document stored in a Custom Box	108
Transferring data from our other products	110
Migrating the Address Book	110
3 Preparation before Use	115
Using the Operation Panel	116
Operation Panel Keys	116
Touch Panel Display	117
Home Screen	117
Display for Device Information	121
Display for Originals and Paper	122
Display of keys that cannot be set	122
Original Preview	123
Enter key and Quick No. Search key	125
Help Screen	126
Accessibility Functions (Magnifying the View)	127
Loading Paper	128
Before Loading Paper	129
Loading in the Cassettes	130
Loading Paper in the Multi Purpose Tray	137
Specifying Paper Size and Media	140
Preparation for Sending a Document to a PC	144
Making a note of the computer name and full computer name	144
Making a note of the user name and domain name	145
Creating a Shared Folder, Making a Note of a Shared Folder	146
Configuring Windows Firewall (for Windows 7)	150
Registering Destinations in the Address Book	154
Adding a Destination (Address Book)	154
Adding a Destination on One Touch Key (One Touch Key)	162
4 Printing from PC	165
Printing from PC	166
Printer driver print settings screen	169
Printer Driver Help	170
Changing the default printer driver settings (Windows 7)	170
Canceling printing from a computer	170
Printing by AirPrint	171
Printing Data Saved on the Printer	172
Private Print/Stored Job	172
Quick Copy/Proof and Hold	174
5 Operation on the Machine	177
Loading Originals	178
Placing Originals on the Platen	178
Loading Originals in the Document Processor	179
Program	181
Registering Programs	182
Recalling Programs	182
Editing and Deleting Programs	184
Application	185
Installing Applications	185
Activating/Deactivating Application	186
Deleting Applications	188
Registering Shortcuts (Copy, Send, and Document Box Settings)	189
Adding Shortcuts	189
Editing and Deleting Shortcuts	190
Using the Internet Browser	191
Launching and Exiting the Browser	191
Using the Browser Screen	192
Copying	193
Basic Operation	193
Reserve Next	195
Canceling Jobs	196
Interrupt Copy	197
Sending	198
Basic Operation	199
Specifying Destination	201
Checking and Editing Destinations	209
Confirmation Screen of Destinations	210
Send to Me (E-mail)	210
Sending to Different Types of Destinations (Multi Sending)	211
Canceling Sending Jobs	211
WSD Scan/DSM Scan	212
Scanning using TWAIN	216
Scanning with FMU Connection	220
How to use the FAX Function	221
What is Document Box?	222
Basic Operation for Document Box	223
Using a Custom Box	228
Creating a New Custom Box (Add/Edit Box)	228
Editing Custom Box	230
Storing Documents (Store File)	231
Printing Documents (Print)	232
Sending Documents (Send)	233
Send to Me from Box (E-mail)	234
Editing Documents	235
Deleting Documents	239
Job Box	240
Outputting Repeat Copy Jobs	240
Form for Form Overlay	241
Printing Documents Stored in Removable USB Memory	243
Saving Documents to USB Memory (Scan to USB)	245
Check the USB memory information	246
Removing USB Memory	247
Manual Staple	248
6 Using Various Functions	251
Functions Available on the Machine	252
Copy	252
Send	254
Custom Box (Store File, Printing, Send)	256
Removable Memory (Store File, Printing Documents)	259
Functions	261
Original Size	261
Paper Selection	262
Mixed Size Originals	263
Original Orientation	265
Collate/Offset	266
Staple/Punch	267
Paper Output	270
Density	270
Original Image	271
EcoPrint	272
Color Selection	272
Sharpness	273
Background Density Adj.	273
Prevent Bleed-thru	274
Zoom	275
Combine	279
Margin/Centering, Margin, Centering	281
Border Erase	282
Booklet	284
Duplex	286
Cover	289
Form Overlay	290
Page #	291
Memo Page	293
Image Repeat	294
Text Stamp	295
Bates Stamp	297
Continuous Scan	299
Auto Image Rotation	300
Negative Image	300
Mirror Image	300
Job Finish Notice	301
File Name Entry	301
Priority Override	302
Repeat Copy	302
DP Read Action	303
Skip Blank Page	303
2-sided/Book Original, Book Original	304
Sending Size	305
File Format	306
File Separation	309
Scan Resolution, Resolution	309
E-mail Subject/Body	309
Send and Print	310
Send and Store	310
FTP Encrypted TX	311
File Size Confirmation	311
Delete after Printed	311
Delete after Transmitted	311
Storing Size	312
Encrypted PDF Password	312
JPEG/TIFF Print	313
XPS Fit to Page	313
7 Status/Job Cancel	315
Checking Job Status	316
Details of the Status Screens	318
Checking Detailed Information of Jobs	323
Checking Job History	325
Checking the Detailed Information of Histories	327
Sending the Log History	327
Job operation	328
Pause and Resumption of Jobs	328
Canceling of Jobs	328
Priority Override for Waiting Jobs	329
Reordering Print Jobs	330
Device/Communication	331
Checking the Remaining Amount of Toner and Paper (Paper/Supplies)	332
8 System Menu	333
Default Setting on the Machine (System Menu)	334
Operation Method	334
System Menu Settings	336
Cassette/MP Tray Settings	339
Common Settings	341
Home	360
Copy	360
Send	361
Document Box/Removable Memory	366
FAX	367
Printer	367
Report	369
System/Network	375
Edit Destination	385
User Login/Job Accounting	385
User Property	386
Date/Timer/Energy Saver	386
Adjustment/Maintenance	389
Internet	391
Application	391
9 User Authentication and Accounting (User Login, Job Accounting)	393
User Login	394
First User Login Administration	394
User Login Setting	394
User Login	396
Authentication Security	398
Adding a User (Local User List)	400
Changing User Properties	403
Local Authorization	407
Group Authorization Set.	407
Guest Authorization Set.	410
Obtain NW User Property	413
Simple Login Settings	415
ID Card Settings	418
Job Accounting Setting	419
First Job Accounting Setup	419
Job Accounting Setting	419
Job Accounting	421
Login/Logout	421
Job Accounting Access	422
Job Accounting (Local)	423
Accounting List	424
Managing Accounts	425
Default Setting	428
Counting the Number of Pages Printed	430
Apply Limit	432
Copier/Printer Count	432
Unknown ID Job	433
10 Troubleshooting	435
Regular Maintenance	436
Cleaning	436
Toner Container Replacement	440
Waste Toner Box Replacement	443
Replacing Staples	445
Disposing of the Punch Waste	447
Troubleshooting	449
Solving Malfunctions	449
Responding to Messages	454
Adjustment/Maintenance	467
Clearing Paper Jams	469
Clearing a Staple Jam	486
11 Appendix	489
Optional Equipment	490
Overview of Optional Equipment	490
Optional Applications	495
Character Entry Method	497
Entry Screens	497
Entering Characters	499
Paper	500
Basic Paper Specifications	500
Choosing the Appropriate Paper	501
Special Paper	504
Specifications	509
Common functions	509
Copy functions	511
Printer functions	511
Scanner functions	512
Document Processor (Option)	513
Paper Feeder (500-sheet x 2) (Option)	513
Large Capacity Feeder (1,500-sheet x 2) (Option)	514
1,000-Sheet Finisher (Option)	514
3,000-Sheet Finisher (Option)	515
Hole Punch Unit (Option)	515
Mailbox (Option)	516
Glossary	517

Match case Limit results 1 per page

10-22

Troubleshooting > Troubleshooting

Cannot process this

job.

―

Restricted by Authorization settings.

The job is canceled. Press [End].

―

Restricted by Job Accounting. The

job is canceled. Press [End].

page 9-29

Cannot punch at the

specified position.

Have you selected a position that

cannot be punched?

If the selected paper is not changed

and [Continue] is pressed, punch is

released.

Select the available paper. Press

[Continue] to print.

page 6-18

Cannot punch this

paper.

Did you select a paper size/type

that cannot be punched?

If the selected paper is not changed

and [Continue] is pressed, punch is

released.

Select the available paper. Press

[Continue] to print.

page 6-18

Cannot staple at the

specified position.

Have you selected a position that

cannot be stapled?

If the selected paper is not changed

and [Continue] is pressed, staple is

released.

Select the available paper. Press

[Continue] to print.

page 6-17

Cannot staple this

paper.

Did you select a paper size/type

that cannot be stapled?

If the selected paper is not changed

and [Continue] is pressed, staple is

released.

Select the available paper. Press

[Continue] to print.

page 6-17

Cannot use ##### due to

a failure.

―

Call service.

―

Check the document

processor.

Is the top cover of the document

processor open?

Close the document processor

cover.

―

Is the document processor open?

Close the document processor.

―

Check the paper in the

multi purpose tray.

—

The paper size is different. Set

selected size paper and press

[Continue].

page 3-28

Check the toner

container.

—

Open the front cover of the machine

and pull out the toner container.

Shake the toner container well and

reinstall it.

page 10-6

Check waste toner box.

—

The waste toner box is not installed

correctly. Set it correctly.

page 10-9

Is the waste toner box full?

Replace the waste toner box.

page 10-9

Confidential document

was detected.

―

The machine detects the document

guard pattern. Job is canceled.

Press [End].

―

When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.

Message

Checkpoints

Corrective Actions

Reference

Page