LG DLGX3701W Owners Manual - Page 51

TROUBLESHOOTING 51 ENGLISH Before Calling for Service This dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the dryer does not function properly or does not function at all, check the following before you call for service. Operation Problem The Flow Sense™ indicator remains active after clearing the restriction in the venting. Dryer will not turn on Possible Cause After clearing the restriction, the Flow Sense™ system requires multiple, consecutive cycles to determine that the performance value has improved before the Flow Sense™ indicator is reset. Power cord is not properly plugged in. House fuse is blown, circuit breaker has tripped, or power outage has occurred. House fuse is blown, circuit breaker has tripped, or power outage has occurred. Dryer does not heat Gas supply or service is turned off. ENERGY SAVER option selected (on some models) Clothes take too long to dry Exhaust ducts are blocked, dirty, or duct run is too long. Load is not properly sorted. Display show error code nP Display show error code gAS Electric dryer power cord is not connected correctly, or house power supply is incorrect. Gas supply or service turned off (gas models only). Solutions ••If the Flow Sense™ indicator remains active for more than five cycles after the restriction has been cleared, call for service. ••Make sure that the plug is securely plugged into a grounded outlet matching the dryer's rating plate. ••Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician. ••Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician. ••NOTE: Due to the design of electric dryers, it is possible for a circuit problem to allow an electric dryer to run without heat. ••Confirm that the house gas shutoff and the dryer gas shutoff valves are both fully open. Even if gas is not supplied to the dryer, it will run and no error codes will display. Verify that other gas appliances in the home are working normally. ••If using the Normal cycle, deselect the ENERGY SAVER option. The Energy Saver option is selected by default. This option reduces energy use by adding an air dry section to the beginning of the cycle. It is normal to feel no heat at the beginning of the cycle while in ENERGY SAVER mode. ••Confirm that the exhaust duct is properly configured and free of debris, lint, and obstructions. Make sure that outside wall dampers can open properly and are not blocked, jammed, or damaged. ••Separate heavy items from lightweight items. Larger and heavier items take longer to dry. Light items in a load with heavy items can fool the sensor because the light items dry faster. ••Check the power supply or the connection of the power cord to the terminal block. ••Confirm that house gas shutoff and the dryer gas shutoff are both fully open.