LG RU-27FB30C Operation Guide - Page 51

Troubleshooting

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Page 51 highlights

Troubleshooting Some quick and easy tips to resolving problems. Sym pto m s P o we r No Power. No Source image. Remote Control Problems Remote doesn't work. Possible Cause(s) • AC Power Cord not connected or power outlet doesn't work. • Source turned off. • Source not selected. • Remote not in TV mode. • TV software functioning. • Not aimed at remote sensor. • Remote too far from TV or IR path to TV obstructed. • Weak batteries. • Wrong battery polarity. Caption/Text Problems Picture has a big black box on it, but the sound is O.K. No Closed Captions or Text. • Too much light in room. • Caption/Text mode turned on. • Not available on program. Captions appear when sound is muted. Parental Control Problems P ro tec ted /b lo c ked message shows o n -sc reen . • Not turned on. • CC on Mute selected. • Program content is restricted. • Don't know password. TV-PG programs blocked. Foul language is heard. • TV-PG set to be blocked. • Foul language not blocked. • Program is not rated. Possible Solution(s) Connect power cord. Try a different power outlet. Local power failure? Turn source equipment on. Select source. Press TV/FM to put remote into TV mode. Wait until software function is complete. Point remote at TV Front Control Panel. Move remote closer to TV or darken room. Remove obstructions. Replace batteries. Check that "+" and "-" match in battery compartment. Dim room light The CC (closed caption) option may be in Text 1, 2, 3, or 4 mode. Select Caption 1, or OFF in the Caption/Text menu. Check local TV listings to see if available on broadcast. Relocate over-the-air antenna. Try a different channel with Closed Caption or Text. Pick a Closed Caption or Text option and turn Captions on. Set Captions option to off. Key-in password and turn Lock On/Off (restrictions) Off. Set to Off in Lock On/Off menu Tune to channel without Parental Control "Content" restrictions. Wait until restriction time expires. Reset restrictions to PG-13 so TV-PG programs will appear. Restrict Language in Content options on Parental Control menu. Restrict or block programs with no ratings. P ag e (s ) 10-15 20 7 18 10-15 10-15 29 29 29 35-38 35-38 35-38 35-38 Page 51

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Troubleshooting
Some quick and easy tips to resolving problems.
Page 51
Symptoms
Possible Cause(s)
Possible Solution(s)
Page(s)
Power
No Power.
• AC Power Cord not connected
Connect power cord.
10-15
or power outlet doesn’t work.
Try a different power outlet.
Local power failure?
No Source image.
• Source turned off.
Turn source equipment on.
20
• Source not selected.
Select source.
Remote Control Problems
Remote doesn’t work.
• Remote not in TV mode.
Press TV/FM to put remote into TV mode.
7
• TV software functioning.
Wait until software function is complete.
• Not aimed at remote sensor.
Point remote at TV Front Control Panel.
18
• Remote too far from TV or
Move remote closer to TV or darken room.
IR path to TV obstructed.
Remove obstructions.
• Weak batteries.
Replace batteries.
10-15
• Wrong battery polarity.
Check that “+” and “-” match in
10-15
battery compartment.
• Too much light in room.
Dim room light
Caption/Text Problems
Picture has a big black box
• Caption/Text mode turned on.
The CC (closed caption) option may be in
on it, but the sound is O.K.
Text 1, 2, 3,
or 4 mode. Select Caption 1,
or OFF in the Caption/Text menu.
No Closed Captions
• Not available on program.
Check local TV listings to see if available
29
or Text.
on broadcast. Relocate over-the-air antenna.
Try a different channel with Closed
Caption
or Text.
• Not turned on.
Pick a Closed Caption or Text option
29
and turn
Captions on.
Captions appear when
• CC on Mute selected.
Set Captions option to off.
29
sound is muted.
Parental Control Problems
Protected/blocked
• Program content is restricted.
Key-in password and turn Lock On/Off
35-38
message shows
(restrictions) Off.
on-screen.
Set to Off in Lock On/Off menu
• Don’t know password.
Tune to channel without Parental
35-38
Control “Content” restrictions.
Wait until restriction time expires.
TV-PG programs blocked.
• TV-PG set to be blocked.
Reset restrictions to PG-13 so TV-PG
35-38
Foul language is heard.
programs will appear.
• Foul language not blocked.
Restrict Language in Content options
35-38
on Parental Control menu.
• Program is not rated.
Restrict or block programs
with no ratings.