LG WM2677HSM Owners Manual - Page 20

TROUBLESHOOTING GUIDE * This washing machine is equipped with automatic safety fanctions tqliell delect and diagnose problems at an early stage and react approprlately. When tile machine does not funcfiun properly or does n{)t funclion at all, check tile folh)wing points befibre yon call the Service Department. Problem Possible Cause Rattling and clanking noise • Foreign objects such as coins or safety pins may be in drum or pump Solution Stop washer and check drum and drain filter If noise continues after washer is restarted, call for service Thumping sound • Heavy wash loads may produce a thumping sound This is normal ff sound continues, washer is probably out of balance Stop and redistribute wash load Vibrating noise • Have all the transit bolts and packing been removed? • Wash load may be unevenly distributed in the drum • Are all the feet resting firmly on the ground? See Insta[lafion Instructionsfor removing shipping bolts Stop washer and rearrange wash load Adjust the leveling [eel Make sure all four feet are in firm contact with the floor, while the washer is in the spin cycle with a load Water leaks Fii[ hose connection [s loose at tap or washer . House drain pipes are clogged Check and tighten hose connections Unclog drain pipe Contact plumber if necessary Excessive suds • Too much detergent or unsuitable detergent Reduce detergent amount or use low sudsing detergent Water does not enter washer or it enters slowly . Water supply is not adequate in area • Water supply tap is not complelely open, • Water inlet hose is bent - The filter of the inlet hose clogged Check another tap in the house, Fully open tap Straighten hose Check the filter of the inlet hose, Water in the washer does not drain or drains slowly 2O • Drain hose is bent or clogged • The drain _ter is clogged. Clean and straighten the drain hose Clean the drain filter