Lantronix EDS16PR EDS - User Guide - Page 152

Appendix A - Technical Support, Technical Support US, Middle East, Africa

Get Lantronix EDS16PR PDF manuals and user guides View all Lantronix EDS16PR manuals
Add to My Manuals
Save this manual to your list of manuals

Page 152 highlights

Appendix A - Technical Support If you are unable to resolve an issue using the information in this documentation, please contact Technical Support: Technical Support US Check our online knowledge base or send a question to Technical Support at http://www.lantronix.com/support. Technical Support Europe, Middle East, Africa Phone: +33 13 930 4172 Email: [email protected] or [email protected] Firmware downloads, FAQs, and the most up-to-date documentation are available at http://www.lantronix.com/support. When you report a problem, please provide the following information:  Your name, and your company name, address, and phone number  Lantronix model number  Lantronix serial number  Firmware version (on the first screen shown when you Telnet to the device and type show)  Description of the problem  Status of the unit when the problem occurred (please try to include information on user and network activity at the time of the problem)  Additionally, it may be useful to export and submit the XML Configuration and XML Status files EDS User Guide 152

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
EDS User Guide
152
Appendix A - Technical Support
If you are unable to resolve an issue using the information in this documentation, please contact
Technical Support:
Technical Support US
Check our online knowledge base or send a question to Technical Support at
.
Technical Support Europe, Middle East, Africa
Phone: +33 13 930 4172
Email:
Firmware downloads, FAQs, and the most up-to-date documentation are available at
.
When you report a problem, please provide the following information:
Your name, and your company name, address, and phone number
Lantronix model number
Lantronix serial number
Firmware version (on the first screen shown when you Telnet to the device and type show)
Description of the problem
Status of the unit when the problem occurred (please try to include information on user and
network activity at the time of the problem)
Additionally, it may be useful to export and submit the XML Configuration and XML Status files